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ResumeProfileDynamic, innovative, competent multilingual human resources and sales professional, possessing proven ability to develop rapport with multicultural candidates, clients and business partners. Dedicated team player with the ability to create a harmonious work environment, collaborating with managers and professionals from various cultures.Employment HistoryInternational Recruiter - Central Europe Business Division Accenture Operations November 2018 October 2024 Developed and implemented strategies for recruiting and hiring processes in the company's international client portfolio. Managed the end-to-end recruitment process, job posting, screening, interviews and candidate selection. In charge of the international mobility programs, account specific hiring systems and performance programs such as Succes Factors, Service Now, SAP and Workday, LinkedIn and Indeed. Collaborated with project managers, hiring staff and recruitment agencies with positions in domains such as Strategy & Consulting, Communication Media and Technology, Health and Public Services, Automotive as well as Corporate Functions. Consistently met hiring quotas and improved overall performance of the internal recruitment team, providing support to external recruiters and agencies from international business units. Acting as liaison between international employees and management throughout the entire hiring process, resolving conflicts, facilitating offers and negotiating contract terms and conditions. Performed the first interviews, scheduled the available candidates for the role-specific skills interviews with management. Negotiated offers and handled rejections, updated hiring records. Completed the hiring process by gathering hiring documentation, submitting hiring offers and delivering work contracts electronically. Work contract compliance, onboarding process and equipment delivery. Conducted end of contract exit interviews, implementing improvements according to employee feedback. Adhered to company policies, maintaining high standards of communication, confidentiality, accuracy and timeliness. Contact details33412 71st Pl. NWest Palm BeachFlorida 33412PHONE NUMBER AVAILABLEEMAIL AVAILABLEEducationUniversity ofEconomics and FinancesSeptember 1999 June 2003B.A. in Finances,Economics and LanguagesBusiness degree -Spanish languageSkillsAbility to multitaskSales skillsRecruiting and screening skillsHiring and interviewing skillsAnalytical assessment skillsRecruitment tools and platformsMicrosoft Office Suite, WorkdayLanguagesEnglishVacation Ownership Sales ExecutiveGran Melia Country Club, Puerto Rico April 2013 October 2018 Achieved personal and shared revenue goals by utilizing high-level sales techniques and negotiating skills to close contracts. Utilized exceptional interpersonal and communication skills to create enduring relationships with international clients, building brand loyalty. Identified and qualified potential customers; solicited business, made presentations, negotiated, and closed vacation ownership contracts. Vacation Ownership Sales ExecutiveWyndham Vacation Resorts, Puerto Rico May 2008 March 2013 Inhouse and Frontline Sales at Wyndham Vacation Resorts I was able to expand the portfolio of our existing owners by presenting the upgrade opportunities available, thus upselling and closing on our well-renowed vacation ownership packages, therefore selling the actual real estate divisions of timeshare containing real estate deeds. I posses an active Florida Real Estate License. In combination with our market competitive financial services, these dynamic and high-end reale estate packages were sold to existing owners. Using well-known sales techniques, I was able to make our owners upgrade their existing vacation ownership program, this entailing the expansion of their real estate portfolio, allways reaching the fullfilment of sales targets set for the entire inhouse sales representative team. Being an expert in vacation ownership inhouse sales and upgrades, and a people-oriented sales executive, I also contributed to the business developement with enjoyment. I was engaging easily with existing owners in personalized, high-end face-to-face sales presentations, effectively closing on sales proposals. Contributed to the development of further business opportunities by maintaining the customer relationship even after the sale was complete, ensuring continued owner satisfaction with the organization, and developing future business opportunities (upgrades, referrals, additional sales).Norwegian Cruise Lines, MiamiFuture Cruise Sales Manager May 2004 April 2008 Promoted the brand to international clients, In House sales representative, front to end direct sales, public presentations, achieved sales targets. Acted as an ambassador of the cruise line for German, Austrian, French- canadian and Spanish guests, managed program activities, offshore excursions and future cruise bookings. |
