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PHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryI am meticulous, organized, and able to multitask. I have excellent communication skills, while being an active listener. I have experience with all versions of Microsoft Suite, and I can learn new software quickly. I have a strong work ethic and take pride in the work that I do. I believe my resume will reflect my qualifications for this position.Work experienceData Entry AnalysisRandstad Staffing for Phillips - Bothell, WAOctober 2023 to July 2024 Responsible for confirming information regarding business and personal accounts for redistribution on a medical item that had been recalled. Used various search engines to confirm address for businesses and personal use. Confirming correct amount of product was being allocated, making notes and adjusting as needed. Using various Excel formulas to decrease and isolate repeating addresses and names to decrease work time.Data Entry SpecialistLHH Recruitment Solutions for Grifols Seattle, WA August 2022 to May 2023 Updated paper documents to EMR regarding visits to the clinic. Confirming information provided was correct and entered correctly. Entered reason for visit, and the results. Noted any concerns expressed by donor and/or clinic to allow for follow up with donor. The company expectation was completion of 48 documents daily, my average was 70. Optometry Clinic AssistantWhidbey Vision Care - Freeland, WAMay 2021 to October 2021 Assisting with patient care and eye examinations Taking patient histories Explaining the testing process to patients Administer tests on visual capabilities Updating patient information and documenting during examination Answering phones and scheduling appointments Keeping records and inventoryData Entry IIIMatrix for Fidelity National Title Group - Seattle, WA October 2020 to January 2021 Research property information by APN, owner or address. Verified information through property taxes and various websites. Provided information regarding liens/exemptions against property and previous owner. Reported differences in information to prevent fraudulent information going forward. HR AssistantMatrix for CBRE/Amazon - Seattle, WAFebruary 2020 to April 2020 Support human resources processes by administering tests; scheduling appointments; conducting orientation; maintaining records and information. Provide payroll information by collecting time and attendance records. Submit employee data reports by assembling, preparing, and analyzing data. Enter employee information and updated employment and status-change data. Maintain employee confidence and protect operations by keeping human resource information confidential.Data Entry SpecialistRylem for Nordstrom - Seattle, WASeptember 2019 to November 2019 Read contract terms and conditions to transfer information into a new software program Confirm that contracts were signed and dated correctly Confirm that when transferring information, it was assigned to the correct manager Purging files to eliminate duplication of dataData Entry AuditorCollabera for Holland America - Seattle, WAFebruary 2019 to July 2019 Audit pricing and promotions for various cruises Inform team of discrepancies and action that needs to be taken to correct Strong attention to detail and accuracy when entering purchase orders Meeting order deadlines and communicating among the team our goals Data Entry SpecialistAjilon for Cutter & Buck - Seattle, WANovember 2018 to January 2019 Received purchase orders for distribution of product. Confirmed product available between two distribution centers. Researched to confirm which center could respond to request the quickest. Placed split orders on product if needed and informed leads to advise customer. Confirmed type of shipping to ensure proper delivery. If no approval is needed, would then email the customer with the expected day of delivery. Data Entry SpecialistABC Legal Services - Seattle, WAMay 2018 to October 2018 Entered legal documents and operated scanners, copiers and printers Analyzed documents to ensure correctly filled, signed and dated to allow for filing Attention to detail, assertiveness and consistency Confirmed documents were assigned to the correct court and/or person Support Services/Medical ReceptionistTherapeutic Health Services (THS) - Everett, WAMarch 2015 to March 2017 Greeting and checking patients in, verifying client information Answering multi phone lines, screening calls and taking messages Handling incoming and outgoing mail Scheduling appointments with counselors and medical staff Documenting and verifying medical insurance information Filing, scanning, attaching files and updating EMR's Maintain supplies and cleanliness of lobby and offices Data Entry/Inside Sales RepOlympus Lock - Seattle, WAAugust 2014 to October 2014 Answered incoming calls from customers, distributors and sales reps Provided pricing, availability, discount structure, shipping times and tracking of shipments Input orders with specific part numbers and keying instructions Resolve customer issues with shipping, damaged product or pricing Build and maintain customer relationships by providing features and benefits Data Entry/Team LeadWaste Management - Oak Harbor, WAOctober 2009 to May 2013 Responded to inquiries, via email, voice mail, US mail or website As Team Lead handled escalated calls, calmed upset customers, repaired trust and located resources for solution Made exceptions to accommodate unusual customer requests Cross trained for various lines of business, residential and commercial Provided coaching and training, by doing side by sides with reps I created daily reports for supervisor and responded to JD Power surveys on behalf of Area ManagerCustomer Service RepPremera Blue Cross - Mountlake Terrace, WADecember 2007 to May 2009 Answer incoming calls from providers and customers regarding claims, benefits and billing Communicate accurate information and documentation while meeting HIPPA guidelines Knowledgeable with medical terminology, claims and billing Documentation of call accurately to allow others to follow thru if necessary Education Graduated from Mountlake Terrace High School Attended Skagit Valley College pursing Business Certificate, uncompleted due to a job offer Additional Information/AchievementsMy last few jobs have been contracts, which is the reason for a brief period at each one and my gaps in employment. I successfully managed the largest sports department within the JCPenney company for almost 10 years. At which point, the Seattle Seahawks recruited me to open their retail division. Where I created the employee handbook and oversaw all aspects of product for retail. Which included corporate, stadium, training camp and the needs of the employees and players. |