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Click here or scroll down to respond to this candidateCandidate's Name , CFIExperienceGeneral ManagerAmericas Thrift StoresJune 2022 PresentDothan, ALI manage all aspects of a Big Box Thrift Store; to include the donation, production, sales, and recycling processes used by Savers stores.Since assuming the position of store manager, the Dothan store location processing has grown from 8,000 lbs to 10,000 lbs daily. Ive led the team to record growth in book processing as well. My management team and I have grown the business to house 63 team members.I have been instrumental in leveling the processing of backstock to supplement seasonal changes to ensure our sales floor is always full for our customers.Im responsible for reviewing all exception reporting as well as keeping an eye on the bottom line. Im very keen on the P&L and report suspect data when found.Im responsible for the hiring, training, coaching, and accountability of all team members under my umbrella.I am adept at team building, training, and motivating.I review and report findings on all exception reporting as well.Regional Loss Prevention ManagerO'Reilly Automotive, Inc.April 2009 June 2022Jacksonville, FL; Devens, Mass; Fayetteville, NC, Statesboro, Ga.My role in Loss Prevention has spanned over three sectors of the United States (Northeast, Mid-Atlantic, and Southeast).I have been responsible for maintaining shrink and preventing loss of company assets in each of 3 Oreilly Auto Parts stores markets; the New England stores (108 locations), Mid-Atlantic stores (86 stores), and South Georgia and Florida stores (123 locations), as well as all the distribution centers in each market while I was there.I am responsible for establishing and executing proactive loss prevention and security strategies that protect our assets.I am responsible for identifying, evaluating, controlling, and minimizing exposure to loss of or damage to physical assets; and maintaining and improving access control for all facilities in my assigned region.I proactively address issues related to theft, fraud, ethics and operational accountability. Oversee contracts and vendor relationships dealing with security, alarm system, and surveillance system; Oversee security, loss prevention and auditing needs for the company and represent the company in a professional manner that reflects the values and standards of the organization's mission and goals.I collaborate with the operations management team, the executive management team, the sales team, and outside entities (including city officials, competition management teams, insurance management teams, to name a few) to provide root cause analysis and feedback on results such as Point of Sale (POS) activity, refund management, inventory results, and other key performance indicators (KPI) to improve metrics and drive P&L efficiencies.Im a constant advocate of cultural, moral, ethical and professional behavior throughout each and every day with each and every team member I meet.I am a highly effective team building manager.I am a Certified Forensic Interviewer.I am a remarkably effective Wicklander-Zulawski Certified Interviewer.I am well versed in Wicklander and train Store Managers, District Managers, and Regional Managers on interviewing as well as preventative measures.I am a member of the Loss Prevention Foundation.Skills: Certified Forensic Interviewer (CFI), Wicklander-Zulawski Certified Interviewer, computer literate. Adept with Microsoft Excel, PP, Visio, Word, ASE Certified, computer literacy, Power Industrial Equipment Certified, Public Speaking, NetTrack LP software, DOMO inventory tools, MicroStrategy, Aurus (credit card fraud tool)Supercenter Store ManagerWalmartJune 2006 - April 2009 Crawfordville, FloridaAttuned to all operational aspects of running a Walmart Supercenter. Responsible for hiring, training, and coaching of associates in each department I represented.I was responsible for P & L aspects of each department as well.I was responsible for the continuous flow of merchandise, to include, but not limited to; ensuring modular integrity, price integrity and continuous gold standard appearance of all areas of the store.I ensured all Markups and Markdowns were in place, through delegation and follow-up.Along with my team, we always ensured the store reflected the season.Overall, our team and I made sure we were providing excellent customer service in every aspect of our departments and those around us.During my tenure the Deli and Grocery aced our health and safety inspection with 100% compliance.Skills: Adept with Microsoft Excel, ASE Certified, computer literacy, SafeServ Certified.Store ManagerAdvance Discount Auto PartsOctober 2004 - June 2006 Perry, FloridaManage all aspects of maintaining a profitable Auto Parts Store. This store had a shrink to sales percentile above 2.6% when I took over as store manager. Through diligent training of the team, I was able, with the help of my team, to bring shrink below 0.75% for the follow following year. We maintained shrink below 0.75% in 2006 as well. While our focus was on shrink, we never took our eye off customer service or sales and were able to increase sales from $540K in 2004 to $1.08M in 2006.Skills: ASE Certified, Adept with Microsoft Excel, computer literacyProject ManagerMidwest Wireless/Accelera WirelessMay 1998 - October 2004 Evansville, INI retired from the industry when Accelera Wireless was purchased by American Tower Inc.I ensured the scope of projects were maintained: top projects, global impact, high complexity and the multiple sub projects related to the larger initiative.I evaluated planning and technical risk, take decisions and ensured countermeasures are in place to enable the execution of the project landmarks on time and on budget (followed critical path project management methodology)I maintain a technical understanding of the job performed by members of the technical team outside of my direct expertise which was all aspects of construction of a cellular, radio, and television tower site.I submitted project documentation, procedural reports and project updates to the executive management team and attended stakeholder presentations related to the projects performed by my teams.I evaluated project task workloads for myself and my teams.I inspired and motivated my teams consisting of RF engineers, Power and Telco construction teams, site and steal erection teams, site acquisition teams, and office staff. I support group members through mentoring & coaching.Skills: Adept with Microsoft Excel, computer literacyInstallation ManagerMercom, Inc.October 1986 - May 1998 Toccoa/GAI started out in tower installation as a top hand where I was part of the antenna and line installation team. I also took part in the testing of the lines / signal, completed power and telco installations, foundation installations, and all aspects of concrete work for tower sites, and fence installations. I became a heavy equipment operator, (bobcat, backhoe, ditch-witch, forklift) operator, and crane operator. I learned survey instrumentations, cost tracking, and site management.I was promoted to Project Manager in 1990 where I was instrumental in building four construction teams. Mercom was sold in 1998 by Midwest Wireless. I finished my construction career with Midwest Wireless.Skills: computer literacy, equipment operator, cost trackingEducationAshford University (now The University of Arizona)Some College Coursework CompletedOrganizational Management, PsychologyInternational Association of InterviewersCertified Forensic Interviewer (current as of 8/12/2024)Wicklander-ZulawskiCertificationNon-Confrontational Interview & Interrogation2009 - PresentHart County High SchoolHigh School diplomaSkillsCertified Forensic Interviewer (current as of 8/12/2024)Wicklander Zulawski Certified non-confrontational InterviewerTimberline Estimating SoftwareMicrosoft softwarecomputer literacyASE Certified (expired)SafeServ Certified (expired)Wicklander-Zulawski Certified Interviewing, computer literate.Adept with Microsoft ExcelPower Industrial Equipment CertifiedPublic SpeakingMicrosoft OfficeNetTrack LP softwareDOMOMicroStrategyAurus (credit card fraud tool)InterestsGolfing, reading, and just spending time with grandchildren. |
