| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address
PHONE NUMBER AVAILABLE // EMAIL AVAILABLEEXPERIENCEMS Office Suite with advanced skills in Excel and PowerPointSafety related programsAvid internet userLabor negotiationsSuperb presentation skillsWell versed in complex financial reporting & analysisAn accomplished executive level professional that focuses on ecient operations by improving quality, safety and customer service in the logistics industry. Inspire and mentor high performing teams that drives revenue, productivity and prot growth. Skilled in relationship building and presentations that creates consensus with key decision makers.Labor relations workshops, Team buildingtraining, Hazardous materials emergency response, Business analytical training, Logistics and transportation tari s, International shipment training/ inbound customs, Fleet maintenance reporting, DOT hours of service certication, Cost reduction analysis training, Safe work methods trainer certication, Safe Driving Trainer certication, GPS tracking certication, Air Dangerous goods, FAA on-site inspection certication, OSHA on-site inspection certication, New employee mentoring certication and Trainer certication, BioKinetix warm up certication for workforce, Electronic data protection training and certication.PROFILECORE COMPETENCIESTRAININGADDITIONAL SKILLSStrategic PlanningTransition ImplementationTalent Management /Coaching/Development Routing/Controlled DispatchQuality ImprovementSelf-Directed Safety TeamsAnalytical, Ecient, ProductiveOperations ManagementBudget Management01/2021 PRESENTXPO LOGISTICS OPERATIONS MANAGERVirginiaOPERATIONS MANAGERWAL-MART SUPPLYCHAIN SOLUTIONS / LOGISTICSVirginiaOPERATIONS MANAGER2019 2020UNITED PARCEL SERVICE (UPS), North Atlantic DistrictNew York, New Jersey, VirginiaDIVISIONAL OPERATIONS MANAGEROperational PerformanceoOversee 12 high volume buildings across 4 northeast statesoResponsible for a package eet of up to 1200 vehicles, several management layers and operations; 2900 direct employeesoOverseeing the development of division operating plans to maximize operational performance and promote service and safety.Human Capital ManagementoManage resources and people processes (e.g., Performance Management, Career Development, Succession Planning, Salary Administration, Training, Staffing, etc.) to ensure the day to day administration of processes and formal procedures.oEnsure that all employees have specific, documented career goals and detailed plans for achieving these goals to advance their development.Customer ExcellenceoMaintain good customer rapport to identify and achieve their business needs, streamline UPS operations, and reduce costs.oInvestigate and resolve customers issues in a timely, effective manner to maintain customer trust, retain business, and create sustainable problem resolution processes.1991 20192014 2019OPERATIONS MANAGER2008 2014Managed, trained and mentored a workforce of up to 125 Drivers, 14 Supervisors, 48-part time loaders and a eet of up to 130 vehicles.Oversaw key operational functions including budget management, loading and unloading, routing, scheduling, dispatch, eet readiness, and all related daily activities.Established goals and performance metrics by using real-time data collection and analysis.Utilized analytics to take a proactive versus reactive response to risks and opportunities, and as a baseline for continuous improvement.On boarded key accounts involved with implementations and execution of new customers: B and H Photo, National Football league, Major league Baseball, Sony music and amazonCollaborated with supervisors and team to streamline and re-engineer workows/processes.Combined automation with improved business model to achieve lean and ecient stang.Accomplishments:Appointed Safety Co-Chair: reduced injuries by creating guidelines, training and interventions.United way coordinator, 1K plus employees to a successful campaign annually and raised over $30,0000. Strengthened driver safety and compensation by 80%. (Reduced on pay claims from 6 to 1).Boosted on-time delivery from 75% to 99% (Not including peak season).Reduced overall cost by 30%. (On road cost per package).Improved Driver stops per hour and packages per hour by 8% per year by mentorship and technology. Increased revenue by $500,000 through sales lead program.Awarded best cost per package peak season, Top United Way Coordinator, Best in class for sales lead program 2016-17.California Coast University 2023MBA in Business MarketingEDUCATIONSt. Johns University 1996Bachelors in Criminal Justice |
