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Click here or scroll down to respond to this candidateCandidate's Name
Cincinnati, OH Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEWWW: https://bold.pro/my/Candidate's Name /Street Address rSummaryDedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.SkillsAccount updatingCall ManagementInformation SecurityPaperwork ProcessingProduct KnowledgeData EntryComplaint resolutionInbound and Outbound CallingConsultative SalesCustomer Relationship Management (CRM)Critical ThinkingDe-Escalation TechniquesCourteous demeanorCustomer consultingTyping proficiencyComputer ProficiencySales expertiseAdaptive team playerCustomer Relations10-KeyClerical SupportTactful and diplomaticProduct SalesSales closingPositive and professionalBuilding rapportProofreadingComplaint HandlingCredit card payment processingBusiness development understandingProblem ResolutionProfessional telephone demeanorProject management abilitiesFilingExperienceJune 1987 - June 1994ITI Telemarketing Services Inc - Cincinnati, OhioCustomer Service RepresentativeMaintained detailed records of customer interactions, transactions and comments for future reference.Developed strong relationships with customers by providing personalized assistance and support.Identified areas of improvement in customer service processes and suggested changes accordingly.Education and TrainingMay 1975Finneytown High School Cincinnati, OHGeneral Office ServicesColorado Technical University Colorado Springs, COBusiness Administration And Management |
