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Street Address Indian Summer DrLand OStreet Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEMy objective is to obtain a part time sales position with an exciting and progressive company offering opportunities in furniture, appliances, and electronics. Authorized to work in the US for any employerWork ExperienceKid's Sales AssociateRooms To Go-Wesley Chapel, FLApril 2023 to PresentGreet, qualify, and demonstrate kid's furniture for potential clients. Demonstrate the build quality of our furniture to differentiate us from our competition. Sell extended service plans, mattress protectors, rugs, wall art, as well as other accessories to complete the ROOM. Sales CounselorRooms To Go-Stafford, TXMarch 2020 to PresentTransferred to the Stafford location from Tampa, Fl. Kids Sales AssociateRooms To Go-Tampa, FLJune 2019 to PresentResponsible for greeting, qualifying, demonstrating all kids furniture with the intent to close the sale. Staying abreast of new styles and types of Kids furniture and mattresses. Communicating the benefits to potential buyers of various pieces on the showroom floor. Planting seeds regarding protection plans and other accessories to enhance the customer experience. Maintain an Area of Responsibility to ensure it is cleaned and properly tagged. Use an assigned tablet to look up inventory and process all sales. Offer RTG credit to increase the sale and create brand loyalty. Ensure that all company sales metrics are met or exceeded.Appliance/Specialty SupervisorJC Penney, Potomac Mills Mall-Woodbridge, VAJuly 2016 to February 2019 Opened the Appliance Department in 2016. Determined placement of all appliances to maximize exposure and profitability. Responsible for setting up the department to plan-o-gram standards. Trained all new appliance associates in selling skills and POS. Trained all new appliance supervisors within the12-store district My sales and department sales were consistently in the top three within the district. Kept my staff informed and motivated to consistently meet or exceed sales goals while delivering exceptional customer service.Sales Counselor - Commissioned SalesVerizon Wireless-Stafford, VAJanuary 2016 to June 2016 Qualified customers on services and products based on their needs. Sold smart phone, smart devices, and audio products. Sold phone and service plans. Educated customers on device capabilities; troubleshoot as needed. Systems Designer - Commissioned SalesMagnolia Design Center-Alexandria, VAJuly 2015 to January 2016 Advised potential clients via consults in the area of whole home automation. Sold control systems for, lighting, shades, HVAC, and complete home automation. Engaged customers from the Best Buy side and introduce them to Magnolia Design Center and the services provided. Sold premium consumer electronics and installation services. Delivered the level of service and professionalism that customers with high disposable incomes expect from a premium retailer.Appliance Specialist/SupervisorCONN'S-Houston, TXSeptember 2013 to June 2015 Managed the appliance department to maximize profitability. Ensured department is set up to plan-o-gram. Ensured all appliances are tagged to reflect current pricing. Trained all sales counselors on current products and promotions. Ensured all appliances are clean and neatly displayed. Achieved individual sales goals. Operated as a third key to open and close store. Night Audit SupervisorMARRIOTT HOTEL-Houston, TXAugust 2005 to September 2013 Compiled and balanced all outlet receipts for the day. Transferred income audit details to excel spreadsheets. Completed bookkeeping duties, balanced accounts and conducted nightly financial audits. Performed and delegated various tasks, such as making or confirming reservations, verifying and collecting guest payments. Provided oversight of customer service and guest registration, including check-in and check-out for the 11pm - 7am. Issued room keys and contacted housekeeping or maintenance when guests report a problem. Utilized problem solving skills to ensure optimum resolution to guest and hotel management issues. I worked at the Marriott as my second job overnight. Appliance SpecialistHOME DEPOT, Missouri City-Rosenberg, TXMarch 2005 to September 2013Executed the 5-step sales process to ensure daily, weekly, and monthly goals were met; as a result consistently met or exceeded sales goals. Consistently met weekly and monthly SPH (sales per hour). Frequently reported as top departmental/store salesman. Received numerous Home Depot Homer Awards and accolades for customer satisfaction. Completed cross training and product knowledge in departments such as flooring, plumbing and home decor. Performed department maintenance and merchandising according to plan-o-gram standards.21857 Indian Summer Drive, Land O Lakes FL 34637 PHONE NUMBER AVAILABLE EMAIL AVAILABLESales CounselorCONN'S-Houston, TXSeptember 1997 to February 2005 Utilized product knowledge and solid customer service skills to advise customers on potential sales. Consistently executed the five-step sales process. Consistently met or exceeded daily, weekly and monthly sales goals. Ensured customer satisfaction as reflected by survey scores and repeat customer business. Monitored sales tracking and reports to ensure departmental and individual sales goals were met. Completed Tempur-Pedic mattress training.EducationHistory and GeographyTexas Southern University - Houston, TX1989 to 1992High school diploma in Hotel and Restaurant Management University of Houston - Houston, TX1980 to 1981Political ScienceBronx Community College - Bronx, NY1976 to 1978Skills SALES MANAGEMENT TRAINING (10+ years) AUDIT BUDGETS FORECASTING Key Holder (5 years) Customer Service Hotel Management Night Audit Guest Services PlanogramsAdditional InformationRELATED SKILLS & EXPERIENCE Proven performer with excellent customer Excellent communication skills. service skills with 20+ years of sales andsales management experience. Professional appearance and demeanor. Extensive training in LG, Samsung, and Willingness to relocate at own expense. GE appliances. Extensive experience supervising, 20+ years of high volume convention formulating budgets, and forecasting hotels with Extensive Rooms Division revenue.Management, i.e. Front Office, GuestServices and Night Audit. |