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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
Mobile: PHONE NUMBER AVAILABLE / Landline: PHONE NUMBER AVAILABLE / Email: EMAIL AVAILABLEPROFESSIONAL EXPERIENCESTEPHEN SILLER TUNNEL TO TOWERS FOUNDATION (March 2024 - September 2024) New Fairfield, CTAdministrative Assistant to Senior Director, NYC Run and Climb Events CONTRACT ASSIGNMENTSupported Senior Director with signature events: The Annual New York City Stair Climb and The Annual 5K Run and WalkAssisted in pre- and post-event planning, by having organized and managed in-house projects within timelines to achieve goalsIdentified and mitigated event and office operational issuesImplemented new, and refined existing, office processes and proceduresConducted ongoing corporate credit card reconciliations for Senior DirectorPrepared, reviewed, and tracked all expense reports and ACH and check-based payment requestsAssessed inventory and stocked supplies on an ongoing basisMaintained and cultivated relationships with staff and outside vendors, with dedicated focus to the mission of the FoundationHOULIHAN LAWRENCE, INC. (June 2022 - December 2023) Katonah, NYAdministrative Assistant/Marketing Coordinator - Katonah, NY OfficeBuilt, booked, and designed social media content for the agents and the office to build greater brand presence across Katonah and its surrounding communities (Office Instagram Account: @katonahliving, Office Facebook Account: Katonah Real Estate at Houlihan Lawrence)Managed the flow of sales and marketing activities and initiatives for 35+ agents, helping them maintain high levels of exposure in their local marketsProduced property-specific postcards and brochures for all listings and salesServed as main liaison between agents and Corporate Marketing, and external mail vendorsTrained agents on how to use marketing platforms, systems, and tools (via Moxi and Beacon) to help brand and position themselves as knowledgeable experts and stay top of mind for all of their contacts and sphere of influenceManaged window displays for all active listings, and coordinated their display from other officesCreated presentations for slideshow screens, for the public and for agentsDeveloped and scheduled newspaper and magazine advertisements for agents and the office, and proofed and reviewed all printed marketing materials for accuracy before printingMaintained and developed monthly office calendars, continuously updating with all activities and events, and utilized social media channels for branding and awareness purposesOrdered office supplies and maintained office inventory on an as needed basisPlanned logistics around all community events that Houlihan Lawrence participated in every yearScheduled and helped coordinate showing appointments via calls, texts, and/or emailsSorted incoming mail and managed FedEx/W.B. Mason/UPS deliveriesMaintained marketing display stands and kept an orderly and efficient front officeDOUGLAS ELLIMAN REAL ESTATE (June 2021 - June 2022) Armonk, NYAdministrative Assistant - Armonk, NY OfficeCollected and coordinated all sales and rental transaction paperwork, and deposited all commission checks, into Douglas Ellimans Corporate Commissions Department for agent payment processingManaged the flow of sales and marketing transactional activities and initiatives for 50+ agents, helping them maintain high levels of organization and focusServed as main liaison between agents and Multiple Listing ServicesTrained agents on how to use internal marketing and transaction platformsManaged agent reimbursement requestsCreated property brochures, and property-specific postcards for individual agents and teams marketing initiativesAdvised new agents on how to complete paperwork and reviewed it to ensure 100% accuracy and completion, before delivering it to Licensing for ultimate affiliation with the brokerageProcessed all agent Change of Affiliations in a timely manner to avoid the risk of loss of income associated with changesKept track of the status of all listings on an ongoing basis, in order to update files and folders through to successful sale/purchase of all transactions.Ordered office supplies and maintained office inventory on an as-needed basisPlanned logistics around all local community events that Douglas Elliman participated in every yearDOUGLAS ELLIMAN REAL ESTATE (April 2019 - June 2021) Katonah, NYRE/MAX CLASSIC REALTY (April 2018 - April 2019) Somers, NYLicensed New York Real Estate SalespersonAdvised and educated buyers and sellers of how best to buy and sell residential real estateBuilt loyal, trusting, personal, and professional relationships with both buyers and sellersProspected to generate leads to convert customers into clients and achieve their goals of buying and selling properties in Northern Westchester and Southern Putnam CountiesGrew and developed my sphere of influence continuously, amongst buyers, sellers, and other Real Estate Agents and ancillary partners in my local areaLOVINGLY (formerly known as United Florist Network) Fishkill, NYOnline Business Coach, US - East RegionAdvised independent, local florist shops (partners) on how to most efficiently and profitably grow their online storefronts/businessesDeveloped, built, and enhanced relationships with partners through consultative selling and targeted coaching techniquesConveyed features and benefits of all UFN products/services and continuously generated partner interest, drove sales, and maximized company revenue and profitabilityConducted orientation and set-up demonstrations for all new partners into the UFN systemEducated partners on value and significance of utilizing e-commerce online toolsSENDORI, INC. (formerly known as ASK.COM ) New York, NYStrategic Account Manager - East RegionEnsured assigned revenue was preserved and/or increased through identification of new opportunities and ongoing optimizations, by having managed existing relationships and prospected for new clients (generated 60% of entire company revenue from existing relationships and referrals)Analyzed and optimized keyword and network performance data to evaluate long term growth efficiency and recommended scalable solutions and strategies for all premium level partnerships, both for the companys classic SEM and Direct Navigation ProgramsDeveloped, maintained, and grew new and existing client relationships, and functioned as primary point of contact for all client servicing and ongoing strategies and plans for entire East Region (average daily revenue: $40,000)Generated client satisfaction through consultative selling, proactive service, flawless execution, and results-oriented initiativesPresented proposals and quarterly business reviews to existing businesses, and delivered sales presentations to prospective clientsImplemented and executed retention plans for highest revenue-generating clients (for both direct clients and digital agencies)OTHER NOTABLE ACHIEVEMENTSReaders Digest Scholarship RecipientFirst SEM Manager to pass both Yahoo and Google Ad Exams in Marketing CareerCertified Google Advertising Professional & Yahoo Search AmbassadorEDUCATIONPace University, New York, NY Master of Science in Publishing Summa Cum Laude (GPA: 3.75)Northeastern University, Boston, MA Bachelor of Science in Psychology Magna Cum Laude (GPA: 3.5) / Minor in BusinessSKILLSTools and Applications: Office 365 (Microsoft Suite) - Outlook, Excel, PowerPoint, Word, OneDriveCloud Storage (Google Suite) - Gmail, Sheets, Slides, Docs, Google DriveMoxi Suite (Hub, Present, Brand Studio, Engage)CRM Software: Moxi Engage, Salesforce, Close.io, RightNow (RNT)Design Software: Moxi Brand Studio, CanvaSoft-Based: Interpersonal, Highly-Focused, Organized, Attention to Details, Scheduling, Time Management, Emotional Intelligence,Flexible and Adaptable, Communication, Open-Minded, Active Listening, Hard-WorkingLANGUAGES Basic Italian and SpanishASSOCIATIONSMember: American Society of Administrative Professionals, HGAR/OneKey MLS, Irish Arts Center, New York Historical Society,Golden Key National Honor SocietyMentor: Northeastern University Alumni AssociationVolunteer: Rescue Right, Pegasus Therapeutic Riding Center, NY CaresREFERENCES Available upon request |
