| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateEMPLOYMENT HISTORYAUGUST Street Address - MAY 2024CX EXPERIENCE REMOTE COORDINATOR / MANAGERLanders Ford/Collierville Collierville, TN Administered the entire motor vehicle service process utilizing Pick-Up & Delivery, Reservation, and Mobile Service for the customers Rated Top 5 in PDELs in the region for Ford Motor Co. Red Cap Utilization program Delivered value to the customer by leading the onboarding process by driving revenue, problem-solving, and communicating feedback to product team Demonstrated excellent skills in leadership by working with cross functional teams in Sales, Service, and Parts to get the solutions solved for the customer Managed a fleet of Ford Cars gas and electric cars for transportation, and trained Landers Ford Red Cap drivers for quality performance, resulting in 20%-50% increases for the year in automotive service and sales Assisted with analysis of customer data to provide exceptional Customer Service Index surveys Provided monthly service reports and projections to Senior Management at dealership FEBRUARY 2022 - JULY 2022SENIOR BUSINESS DEVELOPMENT MANAGERUnifirst Corporation Memphis, TN Top 5 Producer for one week for Region 222 Developed and maintained relationships for appointments with existing A accounts worked directly with Owners, Presidents, Directors, and Facility Supervisors with employees from 50-2,500 people Provided strategic advice to prospective clients and participated in management information deliverables and collections Utilized Hi-Level Consultative Selling and Resolution Sales to initiate a budget, and proposals for briefings Provided and sold company Uniforms and Facility Service by identifying and pursuing new and existing business opportunities through phone, B2B visits, trade shows, and networking MARCH 2020 - JUNE 2022CEO / FOUNDERIMPAC Performance Queens, Bronx & Watertown, NY / Atlanta, GA Over 5+ years in fast paced environment to help build and develop healthy initiatives through Sports/Education programs, and events for Superintendent of schools, Principals, Queens District Attorney Office, and Businesses with 50- 1,000 employees by coaching, motivational speaking, and mentoring Effective in developing and executing community marketing promotions, plans, advertising campaigns, and budgets Provided monthly and quarterly forecast and annual budgetary projections to Board of Directors Developed and implemented strategies to maximize customer retention and loyalty Provided day to day account maintenance accounting, book keeping, and invoicing task Implemented Customer Success Management Services while exceeding monthly revenue goals Featured on TV, newspapers, and radio for effective programs An organized Professionalwith over 7+ years of Sales,Management, Education,and Guidance SkillsSKILLS Innovative and Highly Driven Great Communicator Descisive Problem-Solving Supportive and Energetic Goal Oriented Leadership Skills Attention to Details Computer Proficiency Analytical ThinkerTECHNICAL SKILLS Microsoft Office Suite Ford Motor Company: Oasis, CRM,Sales Force, and Red CapCERTIFICATIONS Ford Motor Company: ElectricVehicle Level I-II, Red CapAdministrator certifications Tennessee Commissioner: LifeInsurance Agent New York Board of Education:Teacher Assistant Certifications New York and Tennessee: Diversityand Inclusion in workplace andschoolsEDUCATIONST. FRANCIS COLLEGEBachelor of Arts in Communication /Cum Laude Brooklyn Heights, NY Award Recipient: Full Division 1Womens Basketball ScholarshipLecelle ProvidenceSenior Sales ExecutiveMEMPHIS, TENNESSEEPHONE NUMBER AVAILABLEEMAIL AVAILABLE |
