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Candidate's Name
Address: New York, NY Street Address
Cell Phone: PHONE NUMBER AVAILABLEhttps://LINKEDIN LINK AVAILABLEEMAIL AVAILABLE
EDUCATIONMetropolitan College of New York New York, NY Graduated: May 2020Major: Bachelor s Degree in Professional Studies in Human ServicesCertifications: Secretarial Certificate and Girls Scout Certificate of AchievementSkills: Communication, Teamwork, Computer Proficiency, Attention to Detail, customer service, Multi-Task, Team Player, Hardworking, PassionateEXPERIENCEHousing Assistant (New York. NY) 06/2023 - nowNYCHA
Leasing Housing Department. Perform a variety of general administrative tasks, perform correspondence and reports, maintain clients files according to HUD regulations. Maintain client records as required by HUD policy and regulations and perform an interim annual review to determine continuing eligibility. Utilizing the Siebel system with managing cases for reasonable accommodations requests for Section 8 tenants.
Retrieve medical documents from tenants to assist with reasonable accommodations.Scan Harbor (New York, NY)Group Leader January 2017- January 2020 Responsible for managing and monitoring attendance records Assisted the elderly with computer educational services
Collaborated with senior management to discuss goals Effectively communicated to team members in regards to staff development and constructive action
Provide supervision and instruction to elementary students onsite Prepare engaging lesson plans and assist with homework Participate in recruitment efforts Provided training and practices of all safety protocols in compliance with CDC guidelines Provided surveys to clients and provide feedback to management during staff meetingsNew York City Parks & Recreation Department (New York, NY)Parks Sanitation Worker January 2017- October 2017 Ensure parks and playgrounds are safe and cleanliness Manage inventory distribution and restocking Provide friendly customer services and phone support Monitor and maintain accurate records of youth attendance Perform light maintenance workSCAN-Harbor (New York, NY)Youth Service Provider January 2014- January 2017 Pro-actively collaborated with Boys and Girls Harbor to enrich services to Harlem and East Harlem children and families Collaborated with senior management to discuss events for youth Effectively hosted charity events to help the youth give back to the Harlem community Monitor and maintain the attendance of SCAN- Harbor attendees Provided youth tutoring services Engaged parents of the community to participate in SCAN-Harbor events to support the communityHumana Health Providers (New York, NY)Customer Service Representative February 2013 October 2013 Provided customer services to patients over the phone. Informed patients with medical knowledge prior to appointments Recruit and enrolled patience into the Medicaid plan option Managed several patients medical records simultaneously with precision to accurately follow medical servicing guidelines Surveyed clients and provided feedback to management |
