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Title Customer Service, organized, natural leader and has factory expe
Target Location US-KY-Lexington
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Candidate's Name
Lexington, KY Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryFlexible hard worker ready to learn and contribute to team success. Proficient [Job Title] with good problem-solving and group management skills. Successful at keeping employees on-task and achieving quality objectives. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking [Job Title] with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy [Job Title] skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Experienced [Job Title] with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.SkillsHand and Power ToolsWorkplace SafetyTeamwork and CollaborationProject DeadlinesProject ManagementMaterials ManagementPhysical StaminaProject LeadershipJob PlanningCrew LeadershipDedicated Work EthicEmployee TrainingAttention to DetailJob Site ManagementExperienceFOREMAN 12/2018 - 04/2023Terry Nelson Concrete - Harrodsburg, KYSupervised projects to uphold schedule requirements and quality demands. Managed sites by focusing on safety, operations and productivity. Monitored job site parts and equipment.Established expectations and motivated crews to consistently meet or beat goals. Communicated with employees to demonstrate high standards and mitigate issues. Planned and managed manpower and resource requirements to support project activities. Checked project details to verify job site materials and equipment. Managed workers at various experience levels in construction and restoration projects. Viewed and checked job equipment to determine maintenance requirements. Complied with federal and company regulations to maintain high level of job site safety. Tracked and reported units and labor hours prior to submission of timecards. Conferred with senior management, owners, contractors and design professionals to discuss project goals and problem solve.Planned material and equipment needs to drive on-time delivery in concert with project schedule. Increased productivity by improving employee morale and cross-functional communications. Monitored processes for continuous improvement and implemented changes to promote quicker task completion. SHIFT LEAD 03/2022 - 12/2022Thortons - Lexington, KYCompleted opening and closing duties to facilitate business operations. Coached and trained employees and managed daily work assignments to enhance operations. Resolved customer complaints and reported issues to senior management. Delegated tasks to employees and monitored activities and task completion. Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current. Upheld company standards and compliance requirements for operations. Reinforced rules to promote superior employee performance. Taught staff upselling techniques to meet revenue targets. Evaluated and performed equipment maintenance to support operational goals. Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.Supervised and led employees to maintain productivity and customer service levels. Handled escalated customer concerns and emergencies in absence of manager or supervisor. Checked orders for quality and completeness.Complied with company safety procedures, policies and regulations to promote safe working environment. Mentored and coached staff by giving employees suggestions and feedback to improve job performance. Educated customers about offerings, promotions and pricing to boost sales. Assisted general manager with operations game plan and company initiatives implementation. LEAD SERVER TRAINER 10/2021 - 03/2022Huddle House Restaurant - Harrodsburg, KYProvided exceptional service to high volume of daily customers. Instructed new staff members on food handling procedures and service techniques. Educated waiters on menu, memorization strategies and how to convey information clearly. Verified guest satisfaction with meals and suggested additional items to increase restaurant sales. Welcomed guests with personable attitude and brought beverage orders while reviewing menu options. Calculated charges, issued table checks and collected payments from customers. Communicated with hosts, bussers and kitchen staff to prepare for and serve customers. Prepared salads, appetizers and garnishes to assist kitchen staff. Worked directly with servers for more than [Number] shifts during training process. Explained goals and expectations required of trainees. Evaluated training materials prepared by instructors and offered actionable suggestions for improvement. SERVER 03/2020 - 08/2020Waffle House - Treasure Island, FLProvided exceptional service to high volume of daily customers. Operated POS terminals to input orders, split bills and calculate totals. Displayed enthusiasm and knowledge about restaurant's menu and products. Greeted customers, answered questions and recommended specials to increase profits. Checked with customers to determine satisfaction with meals, promptly taking action to correct problems. Communicated with hosts, bussers and kitchen staff to prepare for and serve customers. Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations. Cleaned tables and chairs to prepare dining area for next customers. Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.Served food and beverages to patrons and immediately remedied issues with orders. Satisfied customers by topping off drinks and offering condiments, napkins and other items. Trained new employees on restaurant procedures and plating techniques. Addressed complaints to kitchen staff and served replacement items. Promoted desserts, appetizers and specialty drinks to optimize sales. Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests. Presented menus to patrons to answer questions about offered items and make suitable recommendations. Recorded meal selections and transactions in microsystem to deliver prompt service. Maintained polite and professional demeanor to patrons to encourage inquiries and order placements. Explained menu options to guests, offered suggestions and took orders for food and beverages. Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages. Trained new employees to perform duties.Served food and beverages to patrons and confirmed complete orders. Explained menu items, describing ingredients and cooking methods upon request. Stocked service areas with supplies during slow periods. Collected dirty dishes and glasses from tables or counters, preparing areas for next diners. Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.Prepared checks, itemizing total meal costs and taxes. Informed customers of daily specials and signature menu items. Presented menus and answered questions regarding items. Took reservations and to-go orders to streamline process for both customer and restaurant. Filled condiments and napkin containers during slack periods. Assisted in preparing salads, appetizers and desserts to speed up food service. Garnished dishes and beverages to serve visually appealing menu items. Responded to ad hoc cleaning duties at end of shift. SERVER 10/2018 - 12/2019Applebee's Neighborhood Grill & Bar - Danville, KY Provided exceptional service to high volume of daily customers. Operated POS terminals to input orders, split bills and calculate totals. Displayed enthusiasm and knowledge about restaurant's menu and products. Greeted customers, answered questions and recommended specials to increase profits. Checked with customers to determine satisfaction with meals, promptly taking action to correct problems. Communicated with hosts, bussers and kitchen staff to prepare for and serve customers. Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations. Cleaned tables and chairs to prepare dining area for next customers. Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.Served food and beverages to patrons and immediately remedied issues with orders. Satisfied customers by topping off drinks and offering condiments, napkins and other items. Trained new employees on restaurant procedures and plating techniques. Addressed complaints to kitchen staff and served replacement items. Promoted desserts, appetizers and specialty drinks to optimize sales. Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests. Presented menus to patrons to answer questions about offered items and make suitable recommendations. Enforced minimum age requirements for consumption of alcoholic beverages by checking identification. Recorded meal selections and transactions in microsystem to deliver prompt service. Maintained polite and professional demeanor to patrons to encourage inquiries and order placements. Explained menu options to guests, offered suggestions and took orders for food and beverages. Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages. Trained new employees to perform duties.Served food and beverages to patrons and confirmed complete orders. Explained menu items, describing ingredients and cooking methods upon request. Stocked service areas with supplies during slow periods. Collected dirty dishes and glasses from tables or counters, preparing areas for next diners. Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.Prepared checks, itemizing total meal costs and taxes. Informed customers of daily specials and signature menu items. Presented menus and answered questions regarding items. Took reservations and to-go orders to streamline process for both customer and restaurant. Set up tables in between patrons to reduce wait times. Filled condiments and napkin containers during slack periods. Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages. Assisted in preparing salads, appetizers and desserts to speed up food service. Garnished dishes and beverages to serve visually appealing menu items. Brought wine selections to tables with appropriate glasses and poured for customers. Responded to ad hoc cleaning duties at end of shift. ASSEMBLER 06/2016 - 07/2017National Office Furniture - Danville, KYCompleted accurate assembly work by positioning and aligning components. Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies. Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging. Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence. Operated precision tools and equipment to perform dimensions without error. Performed visual and mechanical quality verifications to meet customer specifications. Utilized templates and read measurements to position parts and subassemblies. Removed physical refuse and debris and organized tools to maintain safe work environment. Used templates and drawings to complete product according to specifications. Monitored processes, reporting abnormalities to management team. Suggested operational modifications to improve quality and production times and reduce costs. Assembled and completed products according to production schedules. Adhered to work safety standards, wore protective equipment and removed workplace hazards from job sites. Assembled complex components after careful review of project specifications and directions. Recorded and reported product damages and malfunctions for supervisor review. Assembled machinery from component parts, following prescribed instructions to support correct configurations. Assessed work for errors or compliance issues and made corrections or modifications. Performed tests on completed products to assess durability and functionality. Measured and marked cutting lines on materials and products. Retrieved correct materials from product inventory to perform various fabrication duties. Promoted worksite safety by explaining and enforcing OSHA requirements. Completed preventative maintenance tasks for machinery and scheduled large-scale repairs. Tracked material inventories and ordered new parts to prevent shortages. Fabricated machine parts using lathes, mills and various other powered equipment. SEWING MACHINE OPERATOR 09/2015 - 06/2016TBA - Harrodsburg, KYThreaded sewing machines and changed needles while maintaining optimal safety procedures to prevent accidents and delays.Promoted maximum efficiency by keeping work spaces clean and well-organized. Measured pieces and completed accurate cuts to prevent materials waste. Monitored machines during production runs to make adjustments and keep operations within desired tolerances. Repaired or replaced pockets, zippers, snaps, buttons and lining with sewing machines and hand stitching. Read and interpreted work order to uphold specific guidelines and produce high-quality pieces. Monitored machines, diagnosed problems and performed basic corrections to keep equipment operational during shifts.Followed quality control guidelines and inspected garments to verify pristine condition before final delivery to customer boosting revenue by [Number]%.Checked precision of completed products against work order specifications to identify and correct problems early in each run.Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues. Lubricated parts and performed minor maintenance to improve machine function. Obtained appropriate tooling and fixtures to revise setups on calibrated test strands. Matched cloth pieces in correct sequences prior to sewing and verified correct dye lots and patterns. Aligned items under needles using machine guides, clamps and templates. Placed thread spools on spindles, inserted bobbins and threaded ends through machine guides. Folded or stretched edges or lengths of items while sewing to facilitate forming specified sections. Monitored machine operations to detect defective stitching, breaks in thread or machine malfunctions. Checked fabric for markings and pins to sew together correctly. Contacted maintenance team for machine repairs or mechanical issues. Education and TrainingLealman Adult Education - Pinellas Park, FL GED05/1998

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