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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE Food and Beverage ManagementFront House Manager and Concierge where turnaround leadership of multimillion-dollar restaurant, banquet, room service and catering operations has resulted in record-setting profitability and awards for fine dining excellence.Key Skills Hospitality & Culinary Management Front- & Back-of-House Operations Budgeting & Cost Controls Five-Star Dining/Menu Development Teambuilding/Training/Supervision Safety/Sanitation/Quality Controls Vendor/Inventory Management Guest Service Excellence Menu Design Turnaround Management Strategic Marketing & Sales Payroll/P&L Management Profit & Growth Strategies Restaurant & Kitchen DesignExperience3/22-7/24Bartender,Mississippi River CruisesResponsible for the bar service and beverage sales in and outside the respective bar or other work area. Ensure all guests in all service areas (bar, cocktail, dining rooms) receive prompt and full service while maintaining relationships and recommendations for up-sales. Knowledgeable wine and drink pairings and provides a memorable experience with each unique passenger. Maintain inventory and utilize proper garnishes and glass while keeping a clean and organized workstation.Krogers Owensboro, KY 9/2020- 2022 Kroger Wine & Spirits (Promoted) Highly motivated Sales Associate with extensive customer skills and product knowledge. Responsible for delivering courteous and effective communication, Upselling and pairing wine and spirits. From the evening dinner cocktail, to catering a memorable event; proven track record in building long term customer relations, and exceeding sales goals.7/2019 - 9/2020 Murrays Cheese MongerTalking to customers, making customers laugh and selling lots of cheese! Educating Murray's customers about cheese, charcuterie, and pairings. Cutting and wrapping cheese the Murray's way for our retail customers. Adhering to sanitation and safety requirements. Sampling cheese from around the world to customers Bartending at Growler station serving high quality craft beers. Keeping Kroger Promise to Feed the Human Spirit. Cross-trained to assist in multiple departments. Work hard on a fun, fast-paced, passionate team.2018 - Owensboro Country Club Owensboro. KYFood & Beverage Supervisor in charge of training and execution. Deposit and close of facility.Set up Banquets and events. Deliver excellent customer service2011Double Tree HotelJohnson City, TNBanquet Setup and Server/ConciergeCandidate's Name
2027 Lexington Avenue #4, Owensboro KY 42301 PHONE NUMBER AVAILABLE EMAIL AVAILABLE(Volunteer)Migrant Education Program Johnson City, TN Volunteer Mentor Summer Migrant Workers Children in school activities to ensure they have all the necessary skills to continue their education. Translate and work daily with improving vocabulary in the English language. 2007-2008 National /Alamo Car Rental Tri Cities Airport, TN Counter AssistantCorporate and Weekend Traveler Account Rentals. Provide Exemplary Customer Service in Up sales, Equipment, And Insurance Coverage for Vehicles.Recipient of Lead Eagle Award Five Times for 1st Place High Yield Sales$ Above 5 % margin.Carnegie Hotel Johnson City, TNFront Desk/RestaurantReservations and Concierge. Responsible for checking-in guests. Providing them with local attractions, information and ensuring their stay. Suggested sales of full service hotel facilities, restaurant, spa, and transportation. Translate for International guests.Professional Five Star Dining experience. Server and Bartender. OCharleys Restaurant Kingsport,, TNDining Room Delegation. Cash Outs-, Deposits, tip pool, and system shut down. Team Building and focusing on consistency and reinforce standards with all employees. Training of all servers, front door, and bar staff. Food Sales evaluate and set goals for check averages, train and initiate better communication with staff to guests. Ensure a more pleasant dining experience, with customer feedback. Schedule Labor budget for productivity for designated staff. Walt t Disney World CompanyOrlando, FLTranslated and provided information to guests at Walt Disney World Co and EPCOT Center. Worked in EPCOT in beverage services, banquet setups and catering. Disney Newsletter Writer THE EYES and EARS.Was cross- trained to handle operations, guest services, food and beverage, merchandising, and crowd control EducationEast TN. State University Johnson City, TNB.S Degree Family and Consumer Sciences 2012Virginia Intermont Culinary Arts, Bristol, VAADDITIONAL TRAINING & CERTIFICATIONS: Culinary Managers Program, 2008 Five-Star Training, ServSafe Certified CPR Certified CHARD, ABC LicensedForeign LanguageFrench, Spanish,Portuguese,British English |
