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TahraeNiranjanOrlando, FLPHONE NUMBER AVAILABLEEMAIL AVAILABLELINKEDIN LINK AVAILABLEPROFESSIONAL SUMMARYFocused Solutions Specialist delivering consistent and professional work for every assignment. Able to independently analyze and resolve complex problems while improving functionality through targeted reviews and innovative strategies. Experienced in project planning and account management, with a background in business management and finance. Also knowledgeable in human resources, supporting overall organizational success. SKILLS Account Management Program Evaluation Accounts Payable TechnicalSupport Invoice Workflow Management Audit Support Project Planning Process Improvement Operations Management System Implementation Financial ManagementEXPERIENCEBusiness Solutions Specialist Feb 2020 - CurrentZRS Management Evaluated and recommended Vendor Compliance and Accounts Payable solutions to upper management, tailored to specific technical requirements, resulting in a 15% increase in compliance efficiency. Conducted in-depth analysis of operational business structures, implementing targeted workflow changes that resulted in a 20% reduction in process time. Delivered technical support and training within the AP and Accounting Department, reducing error rates by 25% through enhanced instructional methods. Facilitated bi-weekly meetings with upper management to introduce and refine efficiency protocols and new programs, driving a 30% improvement in departmental productivity. Conducted comprehensive analysis of existing systems and databases, recommending strategic enhancements that increased overall system efficiency. Leveraged Salesforce for managing internal employee cases and training, resolving over 200 cases per month and achieving a 98% satisfaction rate from on-site staff. Assessed and optimized business processes, defining workflow, technology, and data solutions that aligned with and supported key business objectives. Served as a liaison between technical teams and non-technical stakeholders throughout the project lifecycle, ensuring clear communication and successful project outcomes. Streamline financial processes, reporting, and data analysis. Train and guide finance team members in effective financial reporting, analysis, and monthly reporting, and assist in managing annual financial audits. Identified and implemented automation opportunities for manual tasks, significantly reducing time spent on repetitive activities and enhancing operational efficiency.Assistant Manager July 2016  Feb 2020PMC Management Led a 5-person team effectively during the Property Manager's extended absence, ensuring seamless operations and adherence to performance standards. Conducted regular analysis of financial data reports, using insights to drive strategic decisions and improve property performance. Oversee month-end close, ensuring accurate financial reporting, budget creation and review, precise journal entries, and reconciliation of balance sheet accounts. Managed monthly collections, achieving high payment rates and maintaining a property delinquency rate of 1% or lower by cultivating strong tenant relationships, implementing effective collection strategies, and executing robust collection procedures. Conducted thorough final move-out walk-throughs with tenants to identify necessary repairs, ensuring properties met high standards before re-letting. Addressed tenant complaints promptly and efficiently by coordinating with repair services, legal teams, and other support as needed, while effectively communicating with property owners, residents, and on-site staff to foster strong relationships and ensure smooth, collaborative property management. Accurately processed security deposit refunds and completed detailed incident and site reports, ensuring fair handling and thorough documentation of tenant matters. Trained Leasing Consultants for Assistant roles and promotion opportunities, enhancing team capabilities and supporting career advancement within the organization. EDUCATIONBA in Business Management and Organizational Leadership Dec 2022 Valencia College, Orlando, FLCERTIFICATIONS Technical Certificate of Human Resources Operations Dec 2022 Technical Certificate of Human Resources Specialist May 2022 Technical Certificate of Operations Support and Services Dec 2021 Technical Certificate of Business Specialist Dec 2021