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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL EXPERIENCEResults-driven and meticulous with 15+ years experience in systems engineering, project management, and technical support. Proficient in troubleshooting, network infrastructure management, and information security. Excel at process improvement, budget maintenance, and problem solving.EMPLOYMENT HISTORYProactive Network Administrator, Cutting Edge Network Technologies February 2024 - August 2024Managed network infrastructures by monitoring performance, fault tolerance, configuration, security readiness and endpoint access to maintain connection quality.Performed technology health assessments, carry out security improvements, and provide occasional on-site Level 2 and Level 3 support to clients.Worked closely with business leaders and vCIOs to keep them appraised of system health and team activity.Managed endpoints by monitoring connectivity, device utilization, and vulnerability exposure, to improve end user experience, safety and compliance.Director of Technology, Parc Center for Disabilities October 2011 August 2023Managed and directed Information Technology operations, to ensure effective and efficient technology services for a non-profit organization.Created and maintained reports for corporate budgeting by asset management, department assessment, corporate vision, and evaluating vendor offerings to maintain cost-effective resource usage and effectiveness.Managed network infrastructure by monitoring performance, fault tolerance, configuration, security readiness and endpoint access to maintain connection quality.Managed endpoints by monitoring connectivity, device utilization, and vulnerability exposure, to improve end user experience, safety and compliance.Configured and managed Internet connectivity for campus and remote sites by utilizing HA routers, secure VPNs, redundant and failover ISP connections to maximize internet availability for end users and applications.Provided application support and management for accounting, CRM, ERM, and business productivity systems to enable and enhance end user productivity.Managed corporate VoIP system for campus and remote sites by monitoring performance, fault tolerance, configuration, and security readiness to maintain internal and external communications.Managed corporate mobile devices for employees and fleet vehicles by monitoring performance, configuration, security readiness and connectivity to maintain roaming communication and transportation effectiveness.Senior System Engineer, Business Technology Center - August 1992 October 2011Provide customer service with technical support and deployment services for network infrastructure, server installations, server management, remote access, endpoint protection, Email, DR/BC solutions, application installation and maintenance, data management, and Internet connectivity to meet customer objectives.Sustain organization marketability by acquiring training and certifications with a variety of vendors and manufacturers to provide viable up to date technology solutions for customers.CORE COMPTENCIESTechnical Operations Management, Systems Engineering, Project Management, Technical Support, Troubleshooting, Network Infrastructure, Process Improvement, and Problem Solving.TECHNICAL SKILLSMicrosoft and Azure AD, M365 Administration, Microsoft Exchange, Microsoft Hyper-V, Cisco VoIP, Meraki Networking, Unitrends DR/BC systems, HP server and storage solutions.CERTIFICATIONSAzure Fundamentals AZ-900EDUCATIONNational Education Center, Tampa Technical Institute - Associate of Science Computer Engineering Technology |
