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Professional SummaryKnowledgeable and dedicated customer service professional with extensive experience inCustomer Service industry. Solid team player with outgoing, positive demeanor and provenskills in establishing rapport with clients. Motivated to mainiain customer satisfaction andcontribute to company success. Specialize in quality, speed and process optimization.Articulate, energetic and results-oriented with exemplary passion for developingrelationships, cxltivating partnerships and growing busivesses.Work HistoryChevron - Cashier ManagerTucker, GA.07/2022 - 12/2022 Quickly and accurately counted drawers at start and end of each shift. Oversaw employee performance, corrected problems and increased efficiency tomaintain productivity targets.Worked flexible schedule and extra shifts to meet business needs.Operated cash register for cash, check and credit card transactions with excellentaccuracy levels.Beacon Hil Staffing Group LLC. - Housing SpecialistTravis County, Massachusetts06/2021 - 05/2022Reviewed documentation and input data into computer system to complete eligibilityprocess, re-certificationse Accommodated Customers with Rental Assistance Payment.Quality ControlCalled Customers for updates on income and living situation.State Farm - Sales AssistantJonesboro Ga05/2017 - 02/2020e Assisted customers with prompt and polite support in-person and via telephone.e Insurance Claims Used consultative sales approach to understand customer needs and recommendrelevant offerings. Fielded customer questions to share information about products, availability andricing.Publix Distribution Center - Warehouse PersonDacula, GA.09/2015 - 03/2017Loaded, unloaded and moved material to and from storage and production areas.Wrapped pallets in shrink wrap prior to loading.Operated pallet jackse Inspected work areas for cleanliness and obstacles and removed cartons and boxes tokeep work areas organized and hazard-free.Best Buy - Sales, Customer ServiceAtlanta, GA06/2013 - 09/2015e Achieved perfect attendance and on-time record. Maintained customer satisfaction with quick and professional handling of productreturns.e Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.Krave Boutique - Sales AssociatesDouglas,GA08/2010 - 06/2012e Answered customer questions .e ared merchandise for sales floor.Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check and credit card transactions with excellentaccuracy levels.EMAIL AVAILABLE& PHONE NUMBER AVAILABLEQ Atlanta, United States 30134Skillse Customer serviceProficient in Microsoft OfficeCommunicationDecision-makingLeadershipOrganizationProblem-solvingTeamworke Time managementEducation04/2010Tucker High SchoolTucker, GA.High School Diploma |