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Title Business Insights Manager
Target Location US-OH-Mason
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PHONE NUMBER AVAILABLE EMAIL AVAILABLELINKEDIN LINK AVAILABLESenior Data Analyst & Business Insights LeaderSUMMARYInnovative and results-oriented Senior Data Analyst with over 15 years of experience in leveraging data to drive business insights and strategic decision-making. Proven track record in managing and analyzing complex datasets, and delivering actionable insights to senior leadership. Expertise in data visualization, data warehousing, and statistical analysis, with a strong background in team leadership and cross-functional collaboration. Adept at optimizing processes, improving data quality, and leading high-impact projects in fast-paced environments.CORE COMPETENCIESData Analysis & Mining: Data Modeling, Data Warehousing, Data Quality Assessment, Trend & Pattern IdentificationTechnical Proficiency: SQL (Teradata, Snowflake, DBeaver, Toad), Python, R, Tableau, Power BI, Qlik Sense, DatabricksBusiness Intelligence: Dashboard Reporting, Process Mapping, Business Continuity, Master Data ManagementProject Management: Agile Software Development, Workflow Analysis, Risk Management, System AdministrationLeadership & Collaboration: Team Leadership, Cross-Functional Team Management, Complex Problem Solving, CommunicationProfessional ExperienceNATIONWIDE, Columbus, OHBusiness Insights Manager August 2022  PresentLead a team of data professionals to deliver high-quality, actionable datasets and visual solutions for Personal Lines Senior Leadership, including the high-profile Loss Analysis project.Act as a player-coach, balancing leadership responsibilities with hands-on data analysis to meet department reporting needs.Spearhead the development and optimization of data models, enhancing reporting and visual analytics capabilities.Collaborate with peers to establish performance measures and conduct appraisals, ensuring accountability and continuous improvement.Foster a collaborative environment through knowledge-sharing initiatives like lunch-and-learn sessions.Key Achievements:Implemented a comprehensive cross-training program within 6 weeks, boosting team versatility.Established strong relationships with key stakeholders within the first week of joining the team.STATE AUTO, Columbus, OHSenior Data Analyst May 2021  August 2022Utilized AWS (Athena, S3) and data wrangling techniques to curate and analyze agency-level and insurance premium datasets for financial and operational reporting.Developed a historical data model using Power Query, facilitating organization-wide trend analysis.Managed compliance data solutions, ensuring adherence to state regulatory laws through effective data monitoring and reporting.Delivered critical performance metrics to Senior Leadership through data visualization tools like Qlik Sense.Key Achievements:Revamped the monthly report balancing process, significantly improving data accuracy and quality.Provided expert knowledge in agency sales operations, streamlining the onboarding process for new hires.NATIONWIDE, Columbus, OHSpecialist Data Solution Analyst March 2020  April 2021Collaborated with Sales Directors and reporting teams to enhance sales force effectiveness through targeted data analysis and dashboard creation.Led analytics projects to support excluded agency sales performance, delivering key insights to Product Leaders.Developed automated data solutions to proactively alert Sales Managers to opportunities for customer retention and growth.Key Achievements:Delivered a fully automated data solution, empowering Sales Managers to make informed decisions.Took on additional responsibilities during a hiring freeze, ensuring business continuity.Team Lead Technology Analyst/Data Analyst April 2016  March 2020Led the elicitation of business requirements for Master Data Management and analytical initiatives for a $18.5 billion company.Analyzed and managed large datasets (40+ terabytes), using Teradata SQL, R, and Python to perform data profiling and cleansing.Balanced competing priorities while collaborating with onshore and offshore teams to meet project deadlines.Key Achievements:Promoted to Team Lead/Scrum Master, mentoring junior analysts and enhancing team communication.Organized team-building activities, fostering camaraderie and improving team dynamicsHUNTINGTON NATIONAL BANK, Columbus, OHSr. Business Analyst September 2010  April 2016Managed data completeness and accuracy for the Enterprise Risk Management System (ERMS), supporting key risk operations.Led the compilation of business requirements, user acceptance testing, and system enhancements for ERMS, achieving a 100% success rate in deployments.Key Achievements:Maintained a 100% delivery rate on service level agreements.Led continuous improvement sessions, implementing best practices and enhancing process flows.J.P. MORGAN CHASE, Columbus, OHQuality Assurance Analyst February 2007  September 2010Researched and resolved routine problems, improving productivity by 25%.Reviewed and reconciled image cash letters, enhancing quality control.Key Achievements:Top performer, contributing 40% of overall department productivity.Promoted to lead and train new team members, recognized for exceptional customer service.Education & CertificationsOHIO UNIVERSITY, College of Business, Dublin, OHMaster of Business Administration, Concentration in Business AnalyticsOHIO STATE UNIVERSITY, Fisher College of Business, Columbus, OHBachelor of Business Administration, Major in International Business AdministrationCertifications:Data Analytics Certificate, Columbus State Community College, Columbus, OHAssociate Certificate in Business Analysis, The George Washington University, Washington, DCTechnical SkillsData Analysis Tools: Tableau, Power BI, Qlik Sense, Excel, R, PythonDatabases: SQL (Teradata, Snowflake, DBeaver, Toad)Big Data Technologies: AWS (Athena, S3), DatabricksOther Tools: XL Miner, ggplot2, Shiny, Matplotlib, Rundeck, VisioMethodologies: Agile, Scrum

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