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Click here or scroll down to respond to this candidateSUMMARYSKILLSEXPERIENCEALEXANDRASCHEVCHENKOPHONE NUMBER AVAILABLE EMAIL AVAILABLE Cedar Rapids, IA 52404 Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Product DisplaysCrate BreakdownTemperature MonitoringMonitoring InventoryWorks well in high placed environmentsWorks well with others or aloneFast learnerCustomer ServiceLift heavy objectsWorks well on feetProduce AssociateSam's Club Cedar Rapids, IA Jan 2023-CurrentReceived and inspected incoming produce shipments to ensure quality and quantity standards were met.Organized and stocked shelves with fresh fruits and vegetables while rotating older items to the front of displays.Assisted customers in locating requested items, providing product knowledge and making suggestions when appropriate.Maintaining a positive attitude with customers, no matter the circumstance. Complete morning truck within two hours after receiving. Maintain floors cleanness.Crush boxes, make bails when necessary.Throwing away, any bad produce on the floors into the organic bins. Working in a high paced environment.Performed price changes on merchandise according to store policy. Adhered to food safety regulations by following proper storage procedures for all perishables. Utilized pallet jack to move large quantities of produce from receiving area into storage areas. Provided excellent customer service by greeting customers warmly upon arrival in the department and responding promptly to inquiries about products or services offered. DasherDoordash Davenport, IA Jan 2023-CurrentDelivered food orders to customers in a timely manner according to Dasher app instructions. Provided friendly customer service while interacting with customers during deliveries. Verified order accuracy upon pickup from restaurant and ensured that all items were included before departing for delivery.Maintained an organized, clean and safe vehicle at all times. Adhered to company policies and procedures when delivering food orders. Followed directions provided by the Dasher app for efficient navigation to delivery destinations. Utilized problem-solving skills to handle difficult customer inquiries or complaints regarding food orders or services.Communicated effectively with restaurant staff about any issues related to food orders or delivery instructions.Took initiative in resolving customer complaints in a professional manner. Ensured proper handling of food items throughout the entire delivery process. Utilized GPS navigation tools for efficient route planning between multiple deliveries. Complied with local traffic laws while driving between pick-up locations and drop-off points. Responded promptly to messages sent through the Dasher app regarding scheduling changes or updates.Assisted customers with placing their orders over the phone if needed. Reported any incidents or accidents involving vehicles immediately after they occurred. Stayed updated on current promotions offered by partner restaurants so that customers can be informed accordingly.HousekeeperHilton Coraville, IA Jan 2020-Oct 2022Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces. Cleaned bathrooms, including toilets, tubs, showers and sinks. Changed bed linens and towels, tidied up rooms.Stocked amenities such as soap, shampoo and toilet paper in guest rooms. Replenished supplies such as drinking glasses and coffee cups in guest rooms. Sanitized all areas of the hotel lobby and public restrooms. Emptied trash receptacles throughout the property. Scrubbed kitchen appliances, countertops and fixtures. Maintained a clean linen closet by folding sheets neatly on shelves. Inspected guest rooms after cleaning to ensure they were presentable. Reported any maintenance issues or damage to supervisors immediately. Delivered requested items such as extra pillows or blankets to guest rooms. Followed safety procedures when handling hazardous materials. Provided information about hotel services upon request from guests. Ensured that all health standards were met during cleaning operations. Used cleaning chemicals following proper guidelines. Interacted pleasantly with clients and guests when performing daily duties. Maintained and organized cleaning supplies stock.Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.Removed finger marks and smudges from doors, frames and glass partitions to enhance shine. Returned rooms to occupant-ready status to satisfy future guests. EDUCATION AND TRAININGWaitressMai Pho Restaurant Cedar Rapids, IA Aug 2018-Jan 2020 Greeted customers and provided menus.Assisted with food preparation tasks as requested by the head chef. Learned to properly handle cash transactions and process credit card payments. Provided excellent customer service during meal times. Informed customers of daily specials and menu changes. Responded promptly to customer inquiries about menu items, ingredients, and prices. Ensured dining areas were clean and set up for each shift according to established standards. Verified that all dishes served met quality expectations. Assisted in stocking inventory, setting up workstations, preparing mise en place, and breaking down stations at end of shifts.Maintained knowledge of restaurant policies regarding guest services and satisfaction. Maintained a professional attitude while working in a fast-paced environment. Followed safety protocols when handling hot plates or sharp objects. Performed opening and closing side duties including cleaning tables, chairs and floors. Completed assigned tasks within designated timeframes. Assisted in seating guests at tables or booths.Checked back with customers throughout meal service to ensure satisfaction. Took orders for food and drinks and delivered them to guests. Bussed tables as needed during peak hours.High School DiplomaJefferson High School Cedar Rapids, IA 2020 |
