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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEMotivated, personable business professional with a Street Address + year track record providing impeccable customer service. Diplomatic and tactful with professionals and non-professionals at all levels. Passionate with performance and dedication to achieve company goals.Flexible and versatile able to maintain a sense of humor under pressure. Poised and competent with a demonstrated ability to take the lead in numerous work environments. Thrive in deadline-driven environments. Excellent team building skills.Key Skills:Client Services Daily Operations Team BuildingReport Preparation Develop Strategic Team Goals SupervisorFront Desk Operations General Office Skills Professional PresentationsProfessional Achievements:Used CRM system (SAP) to manage customer account teamsEnsured team member knowledge and ability to meet and excel in companys expectationsCultivated and established relationship with upper management and employees.Executed daily operations including payroll, team building, communications, and achievement reports.Ensured my team was trained and knew current policy and proceduresManaged and motivated a diverse group of staff.Assigned responsibilities for employees based on their strengths.Maintained official records and documents to ensured companys policies were followed.Initiated the development strategic plansOversaw teams growth: maximizing team members potentialPROFESSIONAL EXPERIENCE2018- Current Tulip LLC Sarasota, FLSupervisorFor this real estate investor, manage Operations, Invoicing, Work inspections, and send reports to owner, interact with vendors & clients directly. Currently, managing hurricane reclamation project for return to full-use.2015-2024 Alorica Sarasota, FLOperations Team ManagerUsed CRM (SAP) to manage customer relationship teams.Manage & motivate team members providing excellent customer service.2014-2015 Crossmark BJs Sarasota, FLEvent SpecialistIncrease sales by promoting manufacturers products, creating customer awareness.2007-2014 Waterside Retirement Estates Sarasota, FLCaregiver / Medical TechnicianProvided daily resident care and medication maintenancePerformed CPR and first aid when necessary.1993-2006 M & R Distributing Knoxville, TNCustomer Service Representative / Office ManagerEnsured employee productivity, responsible for training, accounts receivable, customer follow-up and all customer problem/resolution.1990-1993 Nutralife Laboratories Orange, CACustomer Service SupervisorOversaw employee productivity, responsible for customer service staff training and problem solving, negotiation of amicable alternatives for delinquent accounts and expediting all international orders.EDUCATIONTrevecca Nazarene UniversityStudies:Social-WelfarePsychologyFirst Aide / CPR Certification |
