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Title Patient Care Customer Service
Target Location US-NY-Brooklyn
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Address: Street Address  Kosciusko St Apt 2ABrooklyn, NY Street Address
Email: EMAIL AVAILABLECell: PHONE NUMBER AVAILABLEProfessionnel Summary : As a Healthcare Professional with over 10 years of experience. I aspire to work with a collaborative team of talented individuals within an environment that challenges me to continue to learn and produce quality patient care that serves to fulfill the patients' needs. I am an excellent team player and equally efficient with a strong sense of self-motivation for executing task in an autonomous fashion. As a professional in healthcare I will seek for knowledge that will complement my education and skills for opportunities and advancement. Skills Positive and professional  Reliability  Client advocacy  Conflict resolution Issue troubleshooting Supervision & Leadership  Flexible Schedule  Active Listening Team Building Good Work Ethic  Critical thinking People Skills Quest DiagnosticsBilling Customer Service 2022 - Present Assists customers when it comes to billing matters. Answer calls or correspondence from customers to identify their needs, respond to inquiries, discuss product. Provide service specifications, manage billing arrangements, provide price quotes, and offer other services. NYC Test and TraceContact Tracer Monitor 2020 - 2022 Communicate with newly diagnosed contacts in a professional and empathetic manner. Provide contacts with approved information about quarantine or isolation procedures regarding Covid- 19. Collected and recorded information and symptoms into the Sales Force and Renovation database. JBFCSMilieu Superviser 2016 - 2021 Provides supervision to Milieu counselors once a month. Assists and supports therapeutic milieu programming in our residential homes. Training to new Milieu counselor, facilitating group & individual supervision, overseeing quality & presentation of living units,Odyssey House Inc 2016 - 2021Vocational Coordinator Work with and build relationships with the various job vocational training agencies in the City as well as trade schools. Conduct workshops in areas of money management, job preparation, job search, resume writing, employment skills, interviewing, etc. for all residents. Work directly with the residents who need to find employment; assess abilities and interests to make appropriate referrals for training.EducationTouro College University Manhattan, N.Y September 2016  January 2017 Degree: Masters Business Management Concentration in Human Resources, GPA 3.5 References Furnished Upon Request

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