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MarioMoralesEMAIL AVAILABLE PHONE NUMBER AVAILABLE Miami, FlEducationFlorida International University Miami, FLBA IN PHILOSOPHY Aug Street Address   May 2023GPA: 3.Street Address
Miami-Dade College Miami, FLAA IN PHILOSOPHY Jan 2015  May 2021Work ExperienceSwissport Miami, FLPASSENGER SERVICE AGENT Oct 2022  Sep 2023 Demonstrated competency as the lead of a team of seven agents as Flight Controller and Gate Lead. Provided operational skills with efficient use of the Emirates check-in system and MACS system by checking-in up to 80 passengers a flight while maintaining responsibilities as the lead. Sustained the highest tier of customer service for Emirates passengers who expect it with a friendly demeanor and knowledge to answer questions.UPS Miami, FLLINE TENDER Nov 2018  May 2021 Exhibited acute observational skills by overseeing a high-speed conveyor belt line and removing any packages that do not belong and rearranging packages to prevent any stoppages or miscans. P.F. Changs Miami, FlSERVER/WAITER Jul 2016  Feb 2017 Demonstrated upselling skills by having averaged the highest number of sales. Maintained professional efficiency in shifts that can last up to 14 hours with a break. P.F. Changs Miami, FLRUNNER/BAR BACK Apr 2015  Jul 2016 Exhibited dexterity by handling hot trays of food safely to dining tables. Maintained a well-stocked bar and ensured the area was sanitary and presentable while also having assisted with guests ordering food/drinks at the bar itself.Cinebistro Miami, FLKITCHEN PORTER Apr 2015  Apr 2015 Loaded plates into industrial dishwasher and assisted kitchen staff with moving heavy objects. SkillsLanguages: English, SpanishCertifications: Certificate in Law, Ethics & Society, Certificate in Pre-Law Skills and Professional Values AwardsMay 2023Phi Sigma Tau Philosophy Honor Society, Recognized for maintaining an A average in philosophy courses and submitting a research paper that was reviewed by the philosophy department. Phi Sigma Tau