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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEI am seeking a position such as administrative assistant, Insurance benefits, scheduling, secretary and front desk health field OR non-health field such as a restaurant. I will contribute positively to your company needs and growth. I am a hard worker with a cheerful attitude and approximately 24 years of customer service and am eager to please both my employer and customers/patients.Front, Front scheduling, secretary/receptionist, utilization review coordinator as well as food service industry experience.25 years of customer serviceExcellent problem solver with great communication skillsDiverse experience in fields of medicine, retail department and drug stores, and food serviceSkilled in Windows based applications, as well as One Team, SIR, Juris, Orchid, EMC, Maxsys, EMR, Insurance benefits as well as front desk and cash register operator, Aloha Cloud.In previous work situations I have supported all of the organizations quality programs by being a mentor/teacher to new incoming employees, working in a team environment to meet deadlines, trouble shoot, and meet and/or exceed performance competencies. I am used to detailed customer and client oriented positions.I have scheduled tasks and social services work assisting families as well as Utilization Review Coordinator, and restaurants. Responsibilities included answering phones and tending to the front desk including scheduling meetings with my superiors and their attendees, ordering food and clean up, ordering supplies, copy machine, dispersing mail as well as restaurant experience.Work ExperienceShipley Donuts and kolaches: May 2023 to September 2024. Front desk/closing employee. Front desk, serve customers, sweep mop, Clean Donut glazer, take out unsold items. Emty registers and leave on bosss desk, Clean bathrooms. Sweep/mop front lobby and bathrooms as well ALL of the store, do all dishes by hand and anything else the owner wants me to do extra. May 2023 to September 2024.Uber Eats: Driver. Pick up food and deliver to customers. November 2019 to May 2023.Panera Bread: Bakery Team Lead and Lead Cashier. May 2020 to December 2022.Lyft: Driver. Pick up customers and take them their destination. September 2017 to November 2019.Sedgwick CMS: Utilization Review Coordinator. August 2008 to August 2017Methodist Health Services/The Methodist Hospital: Secretary II and Utilization Review Coordinator. September 1996 to August 2007Education1995-1996 College of the Mainland, Texas City, Texas. Pursuing extensive hands-on, everyday computer program classes and use, as well as home based training.1998 *Achieved Associates Degree in Speech Communication/Behavioral Science from San Jacinto Jr. College, south campus, Houston, Texas.1999 Houston Community College, central campus, Houston, Texas. Completed courses in Medical Terminology, ICD-9 coding, CPT-4 coding, and Insurance Billing.Additional Information2000 Attended Lower Extremity Venous Techniques and Procedures Seminar given by Dr. Greg L. Snyder. Topics including varicose veins, veins of lower extremity, injection sclerotherapy, radiofrequency sclerotherapy, and venous Doppler use and reading. Attended with Dr. Greg Laurence.2001 Attended Lower Extremity Venous Techniques and Procedures II Seminar given by Dr. Thomas Sims. Topics including ultrasound guided sclerotherapy, laser therapy, and equipment and instrument usage.2008 ***ALSO, Attended Accounts Receivable Collections Workshop given by Ask-Doug Seminars and am well versed in collections.References upon request |
