Candidate Information Title Customer Support Technical Target Location US-MS-Tupelo Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer Support Application Iuka, MS Call Center Technical Support Amory, MS Customer Service Quality Control Ecru, MS Customer Service Representative Houston, MS Customer Service Representative West Point, MS Customer Service Representative Vernon, AL Customer Service Representative Oxford, MS

Creative and data-driven computer technician with 24 years experience installinghardware components, securing internal networks and configuring hardware infrastructure. Detail-oriented with a passion for troubleshooting technical applications, including improvements to hardware and software compatibility. Proven ability to implement technical solutions that increase efficiency and hardware longevity.Professional ExperienceJames A. Gallagher Computer Repair, Tupelo, MS January 2000 - Present Manage and direct hardware installations and integrate compatibility assessments to improve system functionalityOversee technical support and customer support activities regarding product updates, software integration and system assistance Perform diagnostics and compatibility tests to ensure efficient operation and processing speedsOneSupport, Tupelo, MS July 2023 - PresentReceived calls from customers having issues connecting to the internet with their connection devices and laptopsIdentify, research and resolve hardware, software and Windows/Mac/Fiber based application problems as well as remote access issuesProvide effective user training and support center training on computer systems and programs as well as virus/malware removal. Provided assistance for implementation of windows OS and hardware installation.Asurion Insurance, Tupelo, MS May 2020 - July 2023 In charge of solving and documenting recurring problems pertaining to the IOS and Android platformsPerformed high quality repairs and refurbishment of electronic devices including iphones, androids, tablets, laptops, desktops and servers Crown Inc., Tupelo, MS September 2017 - December 2019 Conduct a variety of industrial maintenance activities and repairs, including break fixes, oil changes. Educate plant managers on repair needs and costs, propose cost- effective solutions, and safe working environments. Educate plant managers on repair needs and costs, propose cost-effective solutions, and safe working environments.Landers Nissan & Pompano Ford, Tupelo, MS January 2016 - September 2017 Interface with customers to evaluate concerns, vehicle safety, and repairs, communicate complex technical information, and build relationships based on transparency and integrityJames A.GallagherIICertified ComputerTechnician & SupportSpecialistTupelo, MS 38801EMAIL AVAILABLEPHONE NUMBER AVAILABLEKey SkillsData management and analysisIT support and softwaretroubleshootingComputer engineeringRAM and CPU assessmentprotocolHardware and electronicinfrastructureSales and customer serviceUtilize computerized diagnostic systems to detect and diagnose mechanical faults with over 99% accuracy and recommend repair options SoftwareProficient in all Windows, Software/Hardware Installation, Virus/Malware RemovalPIDs Cherry Picker, Sit-Down, and Walkie-Riders Asurion, Samsung, Apple, and Google Technician/ Wize level 1 & 2 Proficiency in Data Entry/Scheduling/Consultation/ Delivery/Marketing/Customer Service Base