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Click here or scroll down to respond to this candidateCONTACTPHONE NUMBER AVAILABLEEMAIL AVAILABLEStreet Address Crosley Dr. W apt EWest Palm beach, FL.Street Address ,EDUCATIONBACHELORS DEGREE /Ain Shams University PoitiersUniversity20182022THANAWEYA AMMA / NotreDame Des Aptres - Zeitoun20042018SKILLSCommunication SkillsAdaptableMicrosoft (PowerPoint, Excel andAccess)ReliableTeamworkTeachingInterpersonal SkillsResponsibleCreativeEmotional IntelligenceMARIA GUERGUESBusiness Administration StudentPROFILEJoined HSBC GSC in Q4 2022. Throughout my Journey, I managed to utilize all the learning and competencies that I gained throughout my academic year within the dual degree program between Ain Shams University and Poitiers University in France (Department of International Management and Commerce) to overachieve all matrices and target while adding value to HSBC's customers and our internal business & stakeholders.PROFESSIONAL EXPERIENCEEducational assistantLyce Albert Camus 2023 2024, a partner establishment of the AEFE network Organization of daily collective life outside of class time. In connection with the educational life within the institution. Collaboration with teaching staff: Working closely with teachers to ensure student follow-up. Educational animation: Creating conditions for dialogue in educational activities, both collectively and individually. Managing absences, supervision, conflict resolution, socio-educational support, etc.PPROCESSOR WHOLESALE CLIENT ACCOUNT MAINTENANCE AND SERVICING HSBC October 2022 presentProcessing Audit confirmation requests.Data entry related to account sharing & maintenance fees.Establishing stakeholders communication regarding Audit confirmation requests.Managed to reduce audit confirmation pending requests to an all-time low.Maintained green SLA.Overachieved all stakeholders' expectations.Working on CSR events.ZODIACS LIFE October 2021 Organizing scouting activities and camps for kids at Albert Camus and Evolution school (LVNG) helping them to improve their personal and responsibility skills. Organizing the activities involves buying the needed materials, preparing variety of games, and Submitting proposals to different schools offering them zodiac life programs for kids. MARKETING AND SALES INTERNBeacon FinTrain August 2021Assisted in marketing and promotional activities.Supported the marketing team in daily administrative tasks. CUSTOMER SERVICE INTERNCrdit Agricole August 2019 Maintained a positive and professional attitude at all times. Responded promptly to customer inquiries. Keeping records of customer interactions, comments, and complaints FRENCH TEACHERPrivate Lessons July 2019 Organized Supplies and resources for lessons and presentations. Tutoring primary kids (2nd, 3rd, 4th and 5th prim). Developed and issue educational content including notes, tests, and assignments. Delivered personalized instruction to each student by encouraging interactive learning. Tutoring primary kids (2nd, 3rd, 4th and 5th prim). LANGUAGE SKILLS Arabic Mother Tongue French Fluent English Very GoodExtra CURRICULARS:MEJ Leader- Mouvement Eucharistique des jeunesA global youth movement for human and spiritual education through designed Activities that include movement, arts and open communications in catholic school approved by the French minister of youth: https://www.mej.fr/ Leading and supporting campers as they participate in activities that enrich their souls. Model good behavior for campers as it relates to sportsmanship, manners, and respectfulness. Perform all responsibilities in a manner that guarantee the safety of campers. |
