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Title Customer Service Medical Office
Target Location US-MI-Detroit
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name  13049 Algonac Detroit, MI 48205 PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional with 3+ years of healthcare industry experience. Accustomed to working in environments where accuracy and accountability are essential. Consistently model and inspire high levels of integrity. Follow policies, procedures, and guidelines to assure consistent quality.Communication Skills: Demonstrated ability to convey thoughts and express ideas effectively.Attention to Detail: Consistently provide and collect accurate information.Organized: Efficiently manage time, workload, and resources.Typing Speed: 45 WPM.Microsoft Office Applications  Word, Excel, and PowerPointKEY QUALIFICATIONSMedical Practice Management Systems Medical Terminology Medical RecordsHIPAA Compliance Insurance Verification Insurance Claim Processing Reimbursement ProcessingRevenue Cycle Management Medicare / Medicaid Government Payers Third Party Payers CPT & ICD-10 Coding Medical Billing Medical Office Medical Administrative Patient Registration Data EntryEDUCATIONUltimate Medical Academy Diploma  Medical Office and Billing Specialist, 2021Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals CertificatePROFESSIONAL EXPERIENCEMarriott Hotel  Romulus, MI 08/2018  07/2019Lead HousekeeperSupervised employees and greeted customers.Thoroughly cleaned all rooms as assigned.Maintained high standards of cleanliness in all guestrooms.Promoted safety in guest areas by following strict procedures with respect to passkeys, entry to guestrooms, and reporting of suspicious activity.Demonstrated commitment to maintaining high quality standards and attention to detail.Warren Woods Health and Rehabilitation Center  Warren, AR 03/2016  04/2017Certified Nursing AssistantAssisted with activities of daily living - personal hygiene, mobility, and feeding.Received inbound phone calls and performed services in a timely and professional manner.Documented and reported changes in patient habits, condition, and activities.Kindred at Home  Monticello, AR 04/2013  01/2014Home Health AideMaintained a safe, secure, and healthy environment.Assisted with activities of daily living - personal hygiene, mobility and feeding.Handled light housekeeping duties, prepared meals, and ran errands.Completed daily logs documenting patient condition and activities and any changes to patient care plan.VOLUNTEER EXPERIENCE1st Presbyterian Child Care Center  Warren, AR 11/2008  05/2010Substitute TeacherAssumed all duties of the regular classroom teacher promptly and in accordance with school rules.Followed the instructions left by the teacher.Checked to ensure there were sufficient supplies in the classroom to carry out lesson plans.Maintained normal classroom routines and discipline procedures.

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