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Click here or scroll down to respond to this candidateCandidate's Name
Pompton Lakes, NJEMAIL AVAILABLEPHONE NUMBER AVAILABLEHighly passionate and reliable professional with an educational background of business, policies, and structure. 7+ combined years of diverse experience (client support (direct and remote), data analysis/ entry, policy implementation, account management, and operations support). Devoted to providing analytical strategies, effective and/or empathetic communication, and creativity for business growth and success.Work ExperienceProgram SpecialistDepartment for Persons with Disabilities-Oak Ridge, NJ April 2023 to Present Maximized outcomes for clients by implementing ISPs (Individual Support Plan) and ABA (Applied Behavior Analysis) Increased program accuracy and compliance by maintenance of accurate records of resident data, such as progress notes and incident reports. Enhanced program response to emergencies by providing crisis intervention services to address behavioral issues/challenging behaviors for residents in a timely manner. Data AnalystUnited Neuro Diagnostic Services Llc-Wayne, NJJune 2021 to February 2023 Improved response of physicians and technicians by analyzing data of live EEGs. Utilized attention to detail when analyzing and evaluation of results for abnormal waves or patterns, recording any abnormalities for further analysis by a physician. Contributed to patient well-being and satisfaction by communicating with patients to ensure comfort and no technical issues while recording of EEG data. Office AdministratorBergen-Passaic Eye Surgery Center-Fair Lawn, NJOctober 2020 to June 2021 Increased operations of surgical center by serving as a liaison between departments (office, insurance, nursing and surgeons, and reception). Ensured adequate coverage through scheduling and hiring of new staff to minimize overtime of staff and wait time of patients. Oversaw new hires via training to increase efficiency. Account ManagerTropar Manufacturing-Florham Park, NJAugust 2018 to February 2020 Increased sales through rapport building by communicating with accounts to answer inquiries and resolve customer issues. Collaborated with cross-functional teams such as finance, customer service, and logistics to meet customer needs. Supported and increased office organization by properly and timely handling of account data. Operations SupportSensor Products Inc.-Madison, NJJune 2016 to July 2018 Increased customer return and networking by knowledge of company products and services to recommend solutions to customers. Coordinated with sales team members and external partners to ensure timely delivery of products. Maintained company database by entering and updating current and potential customer information. EducationDoctoral degree in Public AdministrationPresentMaster of Arts in Public AdministrationLiberty UniversityMay 2017 to May 2019Bachelor of Arts in International StudiesCollege of Saint ElizabethAugust 2012 to May 2017Skills Microsoft Office (10+ years) Communication skills Databases EMR systems QuickBooks Customer support Executive Support Calendar management Call center Attention to detail |
