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Security OfficerImmokalee, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHighly enthusiastic customer service professional with 4 years client interface experience. I have a very welcoming professional customer care experience. Also I am very good at multitasking .I am a well trained security D liscense officer for the last 2 year.Ready to work. Authorized to work in the US for any employerWork ExperienceSecurity OfficerAllied Universal Security Services, Systems and Solutions-Sven August 2018 to November 2018-drove through garages for suspicious activity -call check call boxes-stand points 2hours at a time-scan check point -report thefts and thefts attempts-police reports and incidents reportsSecurity OfficerField Force Protective Services-Hallandale Beach, FL April 2018 to June 2018I was a front desk officer-verified tenant to allow into building-condominium environment-open gates for commercial services-report fires-report DOA(elderly environment)-monitored renovations in condos over the construction workers Security OfficerAllied Universal Security Services, Systems and Solutions-Atlanta, GA December 2017 to March 2018Monitored front desk-signed contractors in n out-walked through the buildings scanning points-had control if fire panel went on-stood for long periods of of hoursSTOCK ASSOCIATE/CASHIERDOLLAR TREE-Hallandale Beach, FLJanuary 2017 to March 2017Operated a cash register to process cash, check and credit card transactions. Guided customers in choosing items that reflected personal style and shape. Computed sales prices, total purchases and processed payments. Described merchandise and explain operation of merchandise to customers. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Recommended merchandise based on customer needs. LEAD GENERATORBLULINE-Hollywood, FLOctober 2016 to December 2016Computed accurate sales prices for purchase transactions. Designed and suggested new display ideas to improve accessibility to merchandise, which increased sales by 6%. Managed quality communication, customer support and product representation for each client. Worked under strict deadlines and responded to service requests and emergency call-outs. CUTOMER SERVICE REPRESENTATIVEINKTEL WALMART.COM-Hialeah, FLJune 2016 to September 2016Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate. Organized weekly sales reports for the sales department to track product success. Cross- trained and provided back-up for other customer service representatives when needed. CUSTOMER SERVICE RERESENTATIVEIQOR T-MOBILE-Miramar, FLNovember 2015 to May 2016Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Achieved high sales percentage with consultative, value-focused customer service approach. EducationG.E.D in educationSHERIDAN TECHNICAL COLLEGE - Hollywood, FLFebruary 2015 to April 2015Skills cash (2 years) CASH HANDLING (3 years) ENERGETIC (10+ years) PUNCTUAL (10+ years) SELF MOTIVATED (10+ years) Information Security Security Analysis Security Surveillance Computer Networking Security Security Analysis Surveillance Disaster Recovery Cybersecurity Active Directory Network Firewalls LAN Microsoft Exchange Microsoft Windows Computer literacy Sales Microsoft Office Technical support Microsoft Windows Server Operating Systems System Administration WAN VMWare DNS Customer service Front desk Typing Cash handling Cash register Technical support Serving Sales Leadership Security Analysis skills Cooking Telemarketing Restaurant experience Data entry Call center Computer skills English Communication skills Phone etiquette CRM software Automotive service Heavy lifting Computer networking Writing skills Administrative experience Continuous improvement Supervising experienceCertifications and LicensesSecurity OfficerJune 2018 to June 2020Security OfficerSecurity GuardClass D Security LicenseFirst Aid CertificationDriver's LicenseGuard CardAssessmentsCustomer service ProficientMay 2020Identifying and resolving common customer issuesFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSKILLS RELIABLE AND PUNCTUAL CUSTOMER AND SERVICE ORIENTED LISTENIBG SKILLS CASH HANDLING ACCURACY ENERGETIC SLEF STARTER WRITING AND ORAL COMMUNICATION SKILLS rEADING COMPREHENSION SKILLS |