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Title Repair Technician Customer Service
Target Location US-LA-New Orleans
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Professional SummaryDetail-oriented Windshield Repair Technician with [X] years of experience in automotive glass repair and replacement. Adept at assessing damage, performing precise repairs, and ensuring customer satisfaction. Strong communication skills and a commitment to safety and quality.Professional ExperienceWindshield Repair TechnicianKlieberts Mobile Chip RepairApril 2013 Present- Inspected automotive glass to identify cracks, chips, and other damage.- Performed repairs using specialized tools and resins to restore structural integrity.- Removed and replaced damaged windshields and other glass components.- Ensured proper fit and seal of new glass installations.- Maintained accurate records of repairs, replacements, and customer interactions.- Adhered to safety protocols and industry standards.- Provided exceptional customer service and explained repair options and costs to clients.EducationHigh SchoolSt. Stanislaus  Bay St. Louis, Ms1988-1992CollegeUniversity of MiamiMaster of Science in Electrical Engineering (M.S.E.E.)Skills- Proficient in automotive glass repair and replacement techniques- Strong attention to detail and manual dexterity- Excellent customer service and communication skills- Knowledge of industry standards and safety protocols- Ability to work independently and as part of a team- Familiarity with specialized tools and equipment for glass repairCertifications-Windshield Repair Certification  2017, 2022- Glass Repair Technician Certification- 2018, 2022]Professional Affiliations- Member, Independent Glass Association (NGA) {2016~Present)ReferencesAvailable upon request.

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