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Title Customer Service Operations Manager
Target Location US-MI-Allen Park
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Fox AveAllen Park, MI Street Address
PHONE NUMBER AVAILABLE (cellular)EMAIL AVAILABLEObjective: To obtain permanent employment commensurate with my skills, knowledge, and experienceQualificationsTwenty years plus experience in transportation industry Experience in truck load carriers, ocean containers, and inter-modal dispatch Knowledge of DOT and FHWASelf-starter, detail-oriented with strong work ethic Evans Delivery Company Detroit, MI 3/2011-4/2018Agent/OwnerDeveloped inter-model based transportation company, servicing Michigan, Ohio, and Indiana out of all rail and container facilities in DetroitResponsible for all facets of terminal operations including revenue, profit and loss, fleet,management, and safety complianceTRX Trucking Detroit, MI 10/2009-2/2011DispatcherDispatch and customer serviceOcean containers and inter-modal dispatcherSupervised 15 trucks- all independent contractorsPayrollPerformed primary safety functionsIncreased yearly sales to $1,500,000L&D Transport Detroit, MI 08/2008-10/2009Operations ManagerImplemented container trucking operationsSupervised 5 trucks with approximately $750,000 in revenue Documented daily and monthly reportsBuilt client databaseCentral States Romulus, MI 1/2007-8/2008DispatcherDeveloped inter-modal dispatch operations recruiting 15 owner-operator Originated competitive tariff and owner-operator compensation packages Produced $500,000 in revenuePriority Container Services, Inc Detroit, MI 1/1998-1/2006 VP OperationsEstablished defunct truck load carrier into multi-million dollar revenue company Within three years generated revenue from $560,000 to $2,000,000 Container Port Detroit, MI 1/1997-12/2998Transportation ManagerMaintained dispatch operations of truck load carrier servicing 48 states TLX Transport Detroit, MI 3/1996-12/1996Terminal ManagerManaged facility with preset budget and operation ratio Responsible for hiring, labor disputers, and maintaining compliance of FHWA and DOT

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