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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Tea Olive AvenueLexington SC Street Address
InTelephone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEQUALIFICATIONS9 years Document Processing and Filing experienceExhibits strong drive for results and successClearly conveys information and ideasMaintains an organized approach to managing daily activitiesTakes pride in workEXPERIENCETD Bank/Lexington Lockbox August 2023-PresentPayment Operations Specialist IIIProcess payments accurately on Opex Eagle and FalconEnsure compliance with relevant proceduresIdentify discrepancies and resolved discrepanciesMaintain records of daily transactionsTD Bank May 2020-PresentLending Support Specialist IIReview Title and Homeowner policies to ensure it follows TD Bank guidelinesWork with the Loan Officer and Underwriter for loan approvalMaintain, manage, and track all pending and outstanding loan documents in EncompassEnsured accuracy with provided checklistConduct searches for property taxes to set up escrow amounts in EncompassOrder Title through ServiceLink and Title CompaniesVerify employment through The Work NumberAppleOne/TD Bank July 2018-March 2020HMDA Quality Control Specialist IIIPerform quality scrubs of highly complex loan documentation to reduce risk loss and ensure policy and regulatory compliance on EncompassResolve complex unusual irregularities and items not in compliance with applicable regulations and Company policyApply knowledge of Company policies to determine next steps in executes plans to resolving outstanding issuesEvaluate trends in errors within assigned groups and suggests modifications to business processes to diminish errorsSC Department Motor Vehicles May 2017-July 2018Administrative Assistant/Compliance SpecialistUse SCDMV Phoenix System to enter, retrieve, update or provide data for customers, courts or law enforcement.Correct customers information resulting from erroneous data entry.Review documents for accuracy and compliance.Perform other related duties as requiredTRC Staffing/Staples March 2016-May 2017Accounts Receivable RepresentativeEnter customer payment into Oracle on a daily basisDevelop reversal and chargeback reports for SCP ResearchKeep frequent computer backups and vital documents in paper copiesFocus on resolving misapplied payments in a timely manner.CoreLogic June 2012-April 2015Data AnalystAssessed and evaluated the accuracy and quality of dataEnsured adherence to the required data quality standardsCorrected quality errorsAllstate Insurance May 2011- June 2012File ClerkPerformed filing of claims and insurance policiesLabeled and filed alphabeticallyStacked insurance documentation in proper stacking orderAssurant January 2010-December 2010Insurance Processing ClerkVerified loan informationReceived and logged payments on loansEntered and corrected information in the systemFaxed and received informationProcessed loansDove Data Products April 2007-April 2009Inventory Control Specialist/AuditorPerformed quantity variances on productsAssured appropriate handling and identification of productsPrepared and scanned labels for courier pickupPerformed quality checks on all outgoing packagesHarbor Freight and Tools January 2009-April 2009Call Center Customer Service RepresentativesResponded to customer service questions and concerns as defined by complaint and resolution proceduresProcessed customers ordersAssured that phone calls are handled with appropriate skills and any issues that need to be are escalated to appropriate department sEDUCATIONStrayer University July 2017-December 2022BUS AdministrationBachelor's DegreeDarlington High School August 1998-May 2002Diploma |
