Candidate Information Title Medical Assistant Customer Service Target Location US-FL-Lake Wales Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Ashley Medina, Medical AssistantLake Wales, Florida, PHONE NUMBER AVAILABLE, EMAIL AVAILABLEPROFILE Certified Medical Assistant (CCMA) with hands-on clinical experience and a strong foundation in medical terminology, anatomy, and clinical procedures. Proven ability to deliver high-quality patient care and support healthcare teams in fast-paced environments. Skilled in EKG, venipuncture, vital signs monitoring, pharmacology, CPR, and first aid. Strong background in customer service, enhancing patient experiences while ensuring operational efficiency.EMPLOYMENT HISTORYFeb 2023  Sep 2024 Lead Sales Associate, Dollar General Lake Wales FL Delivered exceptional customer service, addressing customer concerns and resolving issues, ensuring a positive shopping experience Managed daily store operations, including handling inventory, cash management, and opening/closing duties Trained and supervised a team of associates, enhancing teamwork and leadership abilities. Maintained a clean, organized, and safe environment, following safety protocols Effectively multitasked in a fast-paced environment Aug 2021  Sep 2022 Warehouse Associate, Amazon Totowa NJ Accurately processed, packed, and shipped orders, demonstrating attention to detail transferable to organized settings. Worked with team members to meet shipping quotas, showcasing teamwork and communication. Operated warehouse machinery, quickly adapting to new systems and tools. Thrived in a fast-paced, high-volume environment, effectively managing time and prioritizing tasks. Mar 2006  Jul 2009 Medical Assistant, DP Pediatrics, Totowa NJ Recorded patient medical histories, vital signs, and updated electronic health records (EHR). Administered injections, performed venipuncture, and prepared specimens for lab testing. Educated patients on medication management, treatment plans, and follow-up care. Managed appointment scheduling, insurance verification, and billing to streamline office operations. Followed infection control protocols, ensuring a clean and sterile environment. EDUCATIONOct 2022  Jan 2024 Certified Medical Assistant, Southern Technical College Auburndale, FL Relevant Coursework: Medical Terminology, Anatomy and Physiology 1 & 2, Medical Coding and Insurance, Medical Office Administration, Pharmacology, EKG, Medical Procedures, Clinical and Lab Skills. GPA: 4.00Certification: CCMA, CPR, First AidAwards: Deans List, Honor Roll, Ambassador; Membership: National Honor Society Dec 2006  Dec 2007 Certified Medical Assistant, Berdan Institute Wayne, NJ Relevant Coursework: Anatomy and Physiology, Human Relations, Medical Law and Ethics, Medical Terminology, Pharmacology, OSHA and HIPPA, Medical Record. GPA: 4.00Certification: CPR, First AidNov 2023  Dec 2024 Hands on Experience: Winter Haven, FL Good Health Physicians, Winter Haven, FLAdministered injections, monitored vital signs, and performed blood draws as directed by staff. Collected patients medical histories and updated their records for Medical Assistants and Physicians. Assisted with patient check-ins, including taking and recording temperatures at the front desk. Acted as a liaison between physicians and patients, ensuring clear communication and efficient service. Processed insurance information, updated medical records, and reported critical updates to physicians.