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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Cottontail DriveFlorissant, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEFocused print mail professional with 10+years in the industry. Seeking to leverage my managerial and professional customers service expertise to grow in a new roll. Utilizing my English-language, supervisory, computer, accounts receivable, and data management skills. Willing to relocate to: West Palm Beach, FL - 3147492879 Authorized to work in the US for any employerWork ExperienceOffice ClerkConstantly Caring llc - St. Louis, MONovember 2021 to PresentAssist with clerical duties, including, typing filing, payroll, claims and completion of documents. Operate office machines, including copiers, scanning, phone, switch board directed calls to appropriate individuals, prepared messages, and make appointments. Use voicemail system, computer, and other standard office equipment. Sort and distribute incoming and outgoing mail. Mailroom CoordinatorGraybar - St. Louis, MONovember 2021 to December 2022Communicating with clients and employee about projects, events, goals, and expectations. Also collaborated with clients and team members about finance on budgets of allocating funds. Delegated tasks to appropriate team members. Trained and provided work directions to others. Maintained records and prepared reports. Responsible for directing interoffice and external mail services. Established and implemented policies, procedures, and standards to ensure timely processing. Coordinated day-to-day operation. Provided high level customer service.SENIOR ON SITE SERVICE SPECIALISTRICOH-CIGNA - St. Louis, MOAugust 2021 to September 2021Client services for each department mail processing and metering. Data entry with batch documentation exporting, sorting, and quality control of prescriptions. Scan prescriptions and legal documents. Process returns for medicine prescriptions. Keep accurate counts for Medicare PDP mailing. Process patient and doctor mailing. Break down all returns by specific identifier codes to excel spreadsheets. All identifier codes are sequence-specific in numeric order. Using collateral id list ranges scanning the files to excel and moving them to quality control. Customer service keeps accurate records for retention and auditing. Process checks for remittance and avoidance. Implement home delivery for patients. Input new Rx for new account processing.Data Entry Support ClerkDISYS/CITI BANK - St. Louis, MOMarch 2021 to August 2021Customer service, convert and move loan file to initial certification to specific tracking. Release and reinstate files through the document custody management application system. Data entry with batch documentation exporting. Sort and quality control loan files that pertain to note disclosures, mortgages, affidavits, power of attorney, titles, auto deductions. Process assignments, quitclaim deeds, reaffirmations, and assumption agreements. Using collateral id list ranges scanning the files to excel and moving them to quality control by importing data. Verify bank endorsements, credit line increases, maturity dates, and principal balances. Provide proof of closing of loans with instructional checks of the notary. Modify documents with updated information on loans. Make sure documents have a correct recording of data with certification of true copy information. Convert loan amounts with new agreement detail and rate specific to conversion. Check to refinance materials matching property information against note and document custody management system for correct detail and information of properties. Review errors and omissions compliance agreements of documentations. Rewind InspectorBrook & Whittle LTD - St. Louis, MOOctober 2019 to February 2021 Ensure all labels are inspected for quality control errors. Setup rewind machinery Arpeco Tracker. Premier with tube scan eagle view and tube scan digital strobe. Make sure each flagged label is corrected with color-specific details of instruction. Web usage with numbering system with video jet excel. Run rewind with specific repeat instructions for the amount of the different core sizes 3 to 6 inches. Using camera video for inspection. Make sure all cores are tagged correctly with specific core tags. Input data using windows for jobs accuracy of counts job number specific to each label and references. Processing Specialist II/w Security ClearanceMOHELA - Chesterfield, MODecember 2019 to August 2020 Data Entry, process paid in full student loans in ICQ program to the balance with zero errors. Typing and coordinating bankruptcy filings to bankruptcy department. Update skip trace to address issues. Microsoft Office for business scheduling, Lockbox, metering, printing, stamp pressing, folding, booklet making, and cutting. With Ricoh, Duplo, Triumph machinery. Customer Service uses communication skills on a daily basis ensuring all jobs are done in a timely manner with quality control specifications. Scan all incoming mail documentation with different categories to be released to campus site to each department with indexing. A daily process of return mail.Marketing Print AssistantUSA Mortgage - St. Louis, MOMay 2019 to October 20191. Coordinate with Marketing Graphic Designers with print production. 2. Provide Graphic Designers with quality control print production. 3. Prioritize all print production with a specific date release. 4. Assist with keeping machines running at full capacity. Primary ObjectivesResponsible for maintaining the printers and cutters for all USA Mortgage marketing materials for Loan Officers and Co-Marketing Partners.Specific Responsibilities Keep Inventory supply ordered for print production with Marketing Team Lead. Cut and Trim EDDM, postcards, business cards, brochures, door hangers, and booklets. Process mail merge production. Print regular, full, and water bottle labels jobs. Update marketing folders and samples. Laminate specific print materials. Prepare outgoing production with postal manifest mailing sheets for specific locations to be shipped. Maintain separation of indicia, meter, and stamped mail production. Troubleshoot all machine Issues and use tech support when necessary. Organize log sheets for all completed jobs.Operation AssociateGemini, Inc. - Roxana, ILFebruary 2019 to May 2019Indigo press printing, Jet, die-cutting, cutting, stitching, folding, Morgana scoring, inserting, ink jetting, variable data entry, sorting, laminating, packaging, shipping, and Duplo slitting. Assistant Mail ClerkNestle Purina - St. Louis, MOMay 2017 to January 2019Data entry for incoming and outgoing mail. Customer service for all mail distribution. Metering for domestic and international mailing. Responsible for processing and assisting with the UPS system. Inserting direct monthly invoices to process for USPS sorting. Assistant Print Mail Clerk/W Call Center Representation Caleres - St. Louis, MOApril 2016 to May 2017Responsible for recording retention records, data entry for all incoming and outgoing mail. Reconciliation of inventory with the SAP system. Processing daily bank deposits. Comprehensive with Microsoft word and excel to ship outgoing shipments. Customer Service and call center representation. Assistant Print ManagerSBI Inc - St. Louis, MOFebruary 2008 to April 2016Managed all store inventory, ordering, invoicing, stocking, customer service, bindery, on demand printing, and adobe photoshop. Assisted customers in proofreading documents layouts and pre-press using adobe creative suite as well.Office AssistantH. Studio - St. Louis, MOMarch 2007 to August 2010Assisted in inventory control and customer service. Payroll processing for employees. Managed all incoming and outgoing mail. Answered multi switchboard answering machine. Processed all ordering and invoicing.Document Data ProcessorKlasek Letters/Bindery - St. Louis, MOJune 2005 to March 2007Converted financial data to be processed into invoices for mail. Processed laser documents using Visual Fox Pro database fields, Docu right system, and Mail Merge. Spooled information using Meta code and IPDS printersIntelligent OperatorABF/a WebMD Company - Earth City, MODecember 2004 to June 2005Operated high-tech digital printing using Xerox Ducted systems. Ran hi-tech intelligent Bowe system Turbo plus system. Checked quality control, postage rates, cleared specification for post requirements and inspections.EducationSome college in Computer ScienceSoutheast Missouri State University - Cape Girardeau, MO August 1984 to June 1986Diploma in General Studies and Office CoopBeaumont High School - St. Louis, MOSeptember 1980 to June 1984Skills Mail Clerk (10+ years) Mail Room (10+ years) Data Entry (10+ years) Shipping Receiving (10+ years) Sorting (10+ years) Mail Sorting (10+ years) Bindery (10+ years) Receivables Accounts Receivable Quickbooks Cash Application AR Adobe Illustrator Adobe InDesign Adobe Creative Suite Graphic Design COBOL Software Troubleshooting JavaScript Basic math Customer service Documentation review Prepress Illustration Adobe Photoshop Visual Basic User Interface (UI) Microsoft Excel Office experience Microsoft Word Microsoft Office Time management Java Flexo Press Analysis skills Oracle Leadership Communication skills EnglishAdditional Information Thirty years + experience in the Print, Bindery, and complete Mail operation as Digital Bindery Supervisor, Assistant Mail Clerk, Assistant Print Manager, Supervisor, Lead Operator, Production Billing Clerk, OfficeAssistant, Customer Service, Document scanning, and, Data processing. Fiery on demand printing Converted financial data to be processed into Invoices for mail distribution. Processed Production Billing for accounts receivable. Comprehensive application of Microsoft word, Microsoft outlook, works, access, intuit quickbook, indesign, illustrator, photo shop, and excel. Processed Laser letter setup using Visual FoxPro database, Fusion Pro, Pageflex, Docuright software system, mail merge and spooled information using,Metacode and IPDS printers. Receptionist duties, Filing, Data Entry 10 Key, Sap, Alpha numeric, and Computer data program language. Payroll, Customer Service excellent reputation with clients as a competent, knowledgeable, and quick problem solver. Enjoy contributing to a team effort and creating a good working environment. Energetic, hard working, willing to learn and accept constructive criticism in a positive manner. Record Retention for filing, Receiving Clerk, shipping domestic-international using FedEx and UPS systems, check processing, and, sorting.Assistant Manager, Lead Operator and Supervisor capacity As mail services Assistant Manager, Supervisor and Lead Operator, I oversaw all printing operation, inserting, folding,labeling and meter operation with mail weighing capability.- Promptly handled requisitions, incoming and outgoing mail on a timely matter.- Prepared daily schedule for 6 to 8 operators to assure maximum productivity at all time.- Responsible for performance appraisal on all Operators.- Accurately balanced daily log sheets for 200 or more clients.- Made metered deposits using the Operation management system.- Prepared complete and accurate Postal information to ensure proper postage rates.- Kept all machines running at its full capacity setting detects, ensuring correct barcode reading with line spacing for multi statement capability. -Made sure all functions were operational on the Paragon postage meter machine to ensure the correct weigh on the weigh procedures.Trained all new operators.EquipmentPrint and Mail Room Operation of Equipment- Pitney Bowes Models 8651, 8300 Inserters, 6100 and UF10 Paragon Meter Machines- Phillipsburg Intelligent Inserter, Master Mailer Inserting with knowledge of 3 way camera match- Bell Howell EI/10,000 System Phillipsburg Inserter, EMC Document Systems Inserter, MBO folder, Baum folder 2020, stitcher, cutter, and MailWeigh System 6000- VARCO form Burster 2060, Merger Aligner 2480 with knowledge of other Bindery equipment- Labeling machinery included TL-100 Rena, knowledge of Kirk Rudy System and Scitex- Ricoh Pro C7100-C9200, Digital Canon color Printers Image Runner 7055 and Image Press C7000VP using Fiery system for operational- Digital Black White Konica Monitla Bizhub Pro 950- Indigo 10000 and 7600 Printer, Ricoh, Xerox Document IGEN Printer systems 180, 4635, 4135, Color printers included 6060, 4890 and 4850- Digit Path Scanner, Xerox Docutech135, 6100, 6135, 7000, nuvera, micr, Docucolor 800ap printers and continous 495- Hitachi and Kodak Production Digimaster printer E125- Flexo and Poly Wrap- Check sorting machine- Pitney Bowes Flow master Model 12000- Buskro inkjet- Intelligent Bowe Systec Turbo Plus Office Equipment- IBM memory and IBM wheel writer 5 Typerwriter/55-60 w.p.m.- Canon 3825 and Xerox 1035 copiers- Vax Billing System, Unix, Cobol, Access, Power point, Java, and Hp9000- 10 Key adding machine 1200 KSPH- Mail Room Data fax Machine- Management Accounting System (MMAS)- IBM and Apple hardware, AX-28 Word Processor Typewriter, WP 5.1 Lotus, and MS DOS software- Scanning and Microsoft office |
