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Click here or scroll down to respond to this candidateCandidate's Name
Tel: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESUMMARYHands on manager with 15+ years experience in store management; supporting district, regional and company goals. Strong leader with positive personality. Excellent customer service and merchandising skills with great attention to detail.Sept 2017 Assistant Manager-Operations ManagerTo buy buy BabyDec 2018 Huntington Station, NYResponsible for all operational aspects of the storeManaged a team of 55 associatesOversaw all freight receiving processesMaintain all loss prevention, inventory and front end processesRecruited, interviewed, hired and developed the store team as well as maintaining weekly payroll under budgetIn charge of all customer service while in the buildingJuly 2013 Assistant Manager-Customer Service Experience Managerto buy buy BABYSept 2017 Garden City, NYResponsible for Customer Service throughout entire storeFacilitate new hire orientation classes for all new hiresOversee product training for all associates on sales floorAdminister skill assessments pertaining to product knowledge and selling techniquesOversee Baby Registry program to maximize registrant experienceParticipate in daily Leader on Duty shifts to supervise store operationsCompile daily and weekly reports for District Customer Service ManagerCreated and managed a 4 week training program for the regional call center in New Jersey with 2 trainers, for 20 associatesManaged human resource role in the absence of the operations manager for 1 yearMay 2009toJul 2013District Compliance Expert ManagerCVS/CaremarkRoslyn, NYResponsible for running home store as well as compliance throughout entire districtSelected for Retail Communications Council to facilitate upward flowing feedbackTrained managers on record retention and how to maintain accurate HR filesIn charge of auditing Human Resource files in districtJan 2004toJul 2009Training Store ManagerCVS/CaremarkSetauket, Roslyn, NYResponsible for running home store and all aspects of training in 2 districtsTrained and coached Assistant Managers for Manager PositionCommunicated between HRBP and District Managers regarding trainingTaught classes for new hires and ASM training programEnsure certifications for new hires, OSHA and tobacco training were completed within given time frameAttended training and development sessions at corporate headquarters in RIApr 2001toJul 2013Store ManagerCVS/CaremarkBabylon, Setauket, Roslyn, NYResponsible for every aspect of a store and its operationsConsistently exceeded sales budgets while maintaining payroll under budgetInterviewed, hired, trained and developed store teamManaged groups ranging from approximately 25-50 peoplePartnered with Pharmacy in daily operationsMet and exceeded shrink goals consistentlyDistrict SMT Coach responsible for training new Assistant Store Managers in basic store operationsOrdered for the business in regular and promotional merchandise.Assisted other stores in district with human resources and inventory preparationsCatered to high end customer baseAWARDSDistrict Paragon 2004-Best of the Best Store Manager |
