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Washington, DC, USA Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional Summary Skilled in collaborating with personnel across all levels Consistently accomplishing tasks promptly; ensuring the smooth operation of a busy office Offer comprehensive clerical and logistical support Ability to adapt, diligent work ethic, and exceptional organizational abilities Skills Customer Service Data Entry Deadline-oriented Microsoft Outlook Microsoft PowerPoint Miro Monday.com Office Management SAP Concur SharePoint Teams/Zoom Time ManagementWork HistoryAdministrative Assistant 03/2019 to 08/2024UnidosUS (Non-Profit Latino Civil Rights Org) Washington, DC Duties included providing seamless administrative support and helping to maintain smooth operation(s) in the Policy and Advocacy component (7 issue areas), as well as senior leadership as needed, processed and submitted VP's AMEX Expense Reports in the SAP Concur Expense system (tracked receipts) Completed and submitted the VP's timecards in ADP, coordinated all meetings, and calendared events for the VP Handled logistics and coordinated monthly staff meetings (confirmed if virtual or in person, ensured responsible issue area was informed, ready, and equipped to moderate, assisted staff where necessary, ordered lunch, reserved conference room, updated IT about AV needs, uploaded meeting agenda and deck(s) to the P&A Teams channel) Coordinated logistics for the components' annual two-day off-site retreat Maintained an expansive component subscription database and passwords, including online software, billing (tracking automatic/monthly renewals, and free subscriptions), and subscription modifications, also arranged annual meetings with vendors and subscribing staff to discuss future needs, and or cancellation of contracts Grants administration tasks: process Cost Center Setup Forms (upload grant information from fully executed grant documents into Monday.com for tracking purposes, process budget adjustments (secure VP's signature, save to SharePoint in designated folder, and forward to finance) Onboarding prep for new hires, interns, temps, and fellows (prepared workstation, requested computer equipment and email setup from IT, and building access pass from building operations and security Scheduled new hire meetings with the hiring manager, finance, senior office manager, and Sr V.P.) Offboarding prep for exiting employees, interns, temps, and fellows (collected and returned all UUS company equipment from home and HQ offices and building access pass) Meeting logistics (conference room reservations, catering needs, coordinate with IT for AV setup) Reserved, maintained, and posted conference room schedules weekly, ordered and inventoried all supplies, computers, and other electronic equipment, prepared UPS shipments, filed (electronic and manual), and processed all travel requests, conference, and seminar registrations Performed regular updates to component lists: cell phone list, staff roster, and birthday list Other duties as assigned: Served as backup to the Sr Office Manager in their absence, backup for the management of the DVP's calendar, monitored kitchenette supplies, and alerted the day porter of items that needed replenishing, decorated staff desks for birthdays, performed morning quality control checks on the floor to identify possible maintenance needs (i.e., leaks, lighting and power outages, restroom issues), picked up newspapers, mail, and other periodicals from the main lobby front desk, etc.Front Office Logistics Manager/Registrar/Administrative Assistant 07/2004 to 08/2017 District of Columbia Public School System (DCPS) Washington, DC Duties included managing the front office Received and interacted with students, parents, visitors, school staff administrators, and organization dignitaries with tact and professionalism Effortlessly received and responded to a high volume of incoming calls and messages while simultaneously handling in- person inquiries from students, teachers, school administrators, parents, and organization leaders Received and disseminated messages and information to corresponding personnel promptly Effectively problem-solved without escalation and mutually agreeable outcomes Possess great listening skills and has clear written and verbal communication Payroll Manager (PeopleSoft) Coordinated logistics for all campus events and school field trips Liaison for the Assistant Principal(s); maintained and managed the Assistant Principal(s) meeting schedules using Outlook Prepared staff meeting agendas per Principal(s) instructions Received and replied to correspondence on behalf of the Assistant Principal(s) Ensured Counselors were prepared for on-site visits from local public and charter schools, and assisted with coordinating college campus visits Middle School Registrar: data entry, inputting, and updating student data in the STARS/ASEPN student information systems Generated and mailed progress reports, report cards (quarterly), attendance reports, and transcripts as necessary Processed all incoming and outgoing mail Compiled and maintained the staff emergency contact list Followed up on facility maintenance repair requests from teachers and staff Established and maintained a working relationship with campus vendors/contractors Maintained staff workrooms, equipment repair, and maintenance schedules Staff and student DC1 card administrator Ordered and inventoried all supplies Other administrative duties included preparing meeting presentations, filing, photocopying, faxing, and other duties as assignedBusiness Services Analyst 01/2001 to 06/2003The Department of Education (Contractor) Washington, DC Duties included assisting the agency team leads with the setup of TATS (a telecommunications revitalization program streamlining the cost of agency communications) Researched agency and contractor phone services for duplicate and non-valid billing numbers; established points of contact for billing and follow-up purposes Supported the PC's R Us Coordinator with inventory reconciliation and database maintenance; maintained the AMD (Asset Management Database); Processed SF120s (Equipment Transfer Forms) Xeroxing, faxing, filing, and other duties as assigned EducationPhoenix University - OnlineWalden University - OnlineVirginia Union University - Richmond, VA |