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| | Click here or scroll down to respond to this candidateByram, Ms 39272 PHONE NUMBER AVAILABLE EMAIL AVAILABLE WWW: Bold Profile.Candidate's Name
PROFESSIONAL SUMMARYACCOMPLISHMENTSZone ManagerCertified Traineraspose_preserveTableService SpecialistTechnical Certification for Cybersecurityaspose_preserveTableSKILLSActive ListeningCustomer and Personal ServiceMonitoringProduction and ProcessingEffective Communicationaspose_preserveTableProblem-Solving Skills.Technical Aptitude.Knowledge of Security Across Various PlatformsAttention to DetailCommunication Skillsaspose_preserveTableFundamental Computer Forensics SkillsA Desire to LearnAn Understanding of Hackingaspose_preserveTableWORK HISTORYZONE MANAGER SERVICE SPECIALIST 08/2020 to CurrentRaising Cane's, Byram, MSCounted money in drawers at beginning and end of each shift.Managed returns and exchanges with efficiency, minimizing any inconvenience to customers while adhering to company policies.Trained new hires on company policies and best practices, fostering a positive team environment.Resolved customer complaints with professionalism and empathy, ensuring repeat business and loyalty.SERVER/PREP COOK 01/2020 to 03/2020Refill Cafe, Jackson, MsGreeted customers, Operated cash register and completed transactions with customers, Followed recipes to preparation of variety of foods including sauces, salads, sandwiches, and dressings, and Expedited meals from kitchen to tablePHARMACY TECHNICIAN 01/2018 to 04/2019CVS Pharmacy, Jackson, MsReceived written prescriptions or refill requests and verify that the information is accurate and complete, Prepared bulk medicines, filled bottles with prescribed medicines, and type and affix labels, and Assisted customers by answering simple questions, locating items and referring them pharmacists for medical informationLAUNDRY AIDE 06/2016 to 05/2015Lakeland Nursing and Rehabilitation CenterReceived and marked articles of clothing for laundry with identifying code numbers or namesOperated machines to clean soiled clothesSorted and counted clothes removed and distributed throughout the facilityEDUCATIONHinds Community College, Raymond, MSCyber Security Technology, CybersecurityRefill Jackson Initiative, Jackson, Ms03/2020Teaches essential job skills, work habits, and effective communication skills necessary for employment. Covers professionalism, customer service, communication skills, problem solving, and critical thinking. Helps with work discipline, self-management, career awareness, financial awarenessCERTIFICATIONSServSafe Food Handler Certificate, 03/01/20, The ServSafe Food Handler certification is recognized by the National Restaurant Association and recognized mastery of basic food safety knowledge. Technical Certification, Cybersecurity, 04/21/24 Prepares IT and Cybersecurity professionals for a wide range of complex issues that focus on securing software, networks, and IT systems while understanding common threats and attacks. offers training in the areas of confidentiality, integrity, and availability in information security. You will learn to install, design, manage, operate, plan, and troubleshoot a secure information technology infrastructure. It is designed to the standards set by government and industry, allowing you to be certification-ready for employment upon completion of the curriculum.AWARDSStudent of the Quarter - Each Quarter for 2 yearsMember, DECAS.O.A.R Program ScholarVolunteer, Girls of H.O.P.E |