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Title Quality Control Customer Service
Target Location US-VA-Ashburn
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Dedicated Hard WorkerCleveland, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEMiltary spouse currently in my hometown. Searching for steady employment with the opportunity for advancement.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceDSP (Direct Support Professional)Comfort Ease Home Care, LLC - Parma, OHApril 2024 to PresentLooking for new employment.Neto EMTCommunicare Services, Inc. - Cleveland, OHJanuary 2024 to March 2024training to become a certified EMTQuality Control ManagerMiceli Dairy Products Company - Cleveland, OHFebruary 2023 to August 2023Shipping, inventory, temperature control and monitoring. ManagerTrue North Shell - Cleveland, OHJanuary 2022 to August 2022Customer service, Inventory, schedules, quality control Account Payable SpecialistSedgwick - Cleveland, OHOctober 2021 to March 2022 Calculate estimated refund checks owed to guest for un-used Ski time due to medical reasons, illness or restrictions. Obtain medical records on behalf of clients, referrals according to HIPPA Law. Submitting ClaimsMedical Referral CoordinatorMagellan Health Services - Honolulu, HIFebruary 2019 to September 2020Medical referral analysisInsurance claimsError correctionsMedicare/Medicaid/HMO/PPOMicrosoft &ExcelConflict analysisCoding/Inpatient/ OutpatientSchedulingTime-ManagementCaregiver / Medical Administrative AssistantBrightstar Care - Honolulu, HINovember 2017 to July 2019* Perform administrative and clerical work, answer phones, file paperwork, and complete audits* Take vital signs and perform light cleaning and housework and run errands*Assess the patient, height weight if necessary, wound care,* Generate detailed reports to the RN and DRS.*Prescription refills*CompanionshipPackage HandlerTarget - Honolulu, HIAugust 2016 to January 2017 Completed request for special orders or contacted other stores to locate desired items Maintained inventory control through daily documentation and replenished orders Mediated any escalated customer concerns stock/inventory / salvageAssistant ManagerThe Fresh Market - Jacksonville, FLSeptember 2013 to December 2015Trained or instructed employees in job duties or company policies or arranged for training to be provided Implemented corporate or departmental policies, procedures, and service standards in conjunction with management Supervised the work of office, hiring, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems Medical SecretaryCLS Plasma Care Center - Cleveland, OHMarch 2007 to August 2009 Maintained accurate and detailed records of patient care including but not limited to condition, progress, or concerns, to be sustained for review by supervisory staff Monitored patient condition by accurately attaining and documenting patient vital signs, observing physical and mental status, participation in exercise as well as nutritional ingestion. Compiled and recorded medical charts, reports, or correspondence, using typewriter or personal computer Greeted visitors, ascertained purpose of visit, and directed them to appropriate staff Answered telephones and directed calls to appropriate staff, including hiring staff EducationAssociate of Science in Health Sciences in Medical Administrative Assistant in Allied HealthUltimate Medical Academy - Jacksonville, FLJune 2015 to July 2018High school diploma or GEDSkills Basic coding skills for ICD/CPT Third Party Medicare Medicaid HMO PPO Billing Cycle Claims Appeal Process Medical Administrative Assistant Medical Terminology Patient Processing and Patient Registration Medical Laws & Ethics Medical Records Management Release of Information HIPAA Compliance Medical Transcription Office Accounting Anatomy & Physiology Meaningful Use ICD-9 ICD-10 EMR Systems Insurance Verification Medical Scheduling Medical Billing Medical Office Experience Triage Data Entry Patient Care Phone etiquette Nursing Quality Assurance Vital Signs Patient observation Phlebotomy Clerical experience Managed care Epic Medical receptionist Medical coding Home care Time management Basic math English Cash handling Administrative experience Project management Customer service Microsoft Office Data collection Caregiving Delivery driver experience Communication skills Computer skills Collection management EDI Hospitality ParatransitCertifications and LicensesDriver's LicenseMarch 2014 to March 2025Food Handler CertificationCPR CertificationBLS Instructor CertificationCSPDTCRCSTAssessmentsMedical terminology  ProficientJune 2021Understanding and using medical terminologyFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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