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Click here or scroll down to respond to this candidateCandidate's Name
Dartmouth, MA Street Address -965-3163 EMAIL AVAILABLE https://LINKEDIN LINK AVAILABLEProfessional SummaryResults-driven Manager with 15+ years of experience optimizing logistics and supply chain processes. Adaptable team leader seeking Operations Manager position to oversee small to large-scale operation, improving operational efficiency and guaranteeing timely delivery of goods and services. Proficient in leading cross-functional teams, implementing strategic initiatives, and leveraging data-driven insights to enhance performance.Work ExperienceTitleist - Lakeville Lakeville, MADistro-Flex May 2024 PresentIncrease operational efficiency by implementing organized inventory management systemProcess and ship 5000+ orders daily, achieving over 99% accuracy in product selection and packagingTrain and supervise new employees, minimizing order processing errorsReduce stock discrepancies by conducting regular audits and executing improved tracking proceduresDesigned and implemented a new shoe rework department to optimize processes and ensure full operational readinessLowe's Home Improvement Seekonk, MA; Dartmouth, MASales Specialist March 2023 February 2024Boosted customer satisfaction ratings by 20% by delivering exceptional customer servicePromoted to Sales Specialist in North Dartmouth within 6 months, driving 13% increase in salesOversaw sales, inventory management, and store presentation to maintain optimal stock levels and enhance visual merchandisingLapels Cleaners of Martha's Vineyard Vineyard Haven, MAGeneral Manager October 2022 February 2023Managed supplies procurement and implemented quality assurance protocols, reducing material costs by 15% while guaranteeing consistent product qualityLed new business development initiatives, increasing revenue by 31% within the three monthsResolved customer problems efficiently, achieving 95% resolution rate on first contactDeveloped and implemented systems to optimize operational efficiency, reducing process bottlenecksExecuted cost-cutting measures, reducing operational expenses by 18%Medical Equipment Dynamics New Bedford, MAChief Operating Officer January 2021 June 2022Headed product procurement, quality assurance, shipped, and receiving, boosting inventory accuracyHandled asset acquisition and maintenance, extending asset lifespan by 15%Maximized profitability through cost-cutting measuresTailwind Systems Westport, MAManagement Consultant January 1999 July 2020Led up to 100 managerial and technical direct reports annually to improve team performance and achieving project goals on time with 94% success rateMonitored expenditures while implementing cost-control measures, reduced budget overruns by 23%Implemented organizational change by restructuring processes for executive-level decisions on operational risk and policy determinationsOversaw and monitored resources and maintained appropriate supplies, materials, and equipment necessary to perform all maintenance functionsReviewed plans for all new and rehabilitation construction to ensure that facilities were maintained in a cost-effective and efficient mannerTrue Blue, Inc Nashua, NHChief Operating Officer July 2017 January 2020Guided multiple units with full P&L responsibility for a $3.5MM organization, driving a 10% increase in profitability and streamlining operations across all locationsDirected up to 11 direct reports and 65 indirect reports, enhancing team productivityScheduled daily assignments for a workforce across two shifts, seven days a week, 365 days a year, ensuring consistent operational coverageReduced payroll expenses by 11%, contributing to the companys transition to profitabilityEvaluated production schedules to optimize inventory levels, enhancing operational efficiency and reducing excess inventory by 16%SkillsLeadership & Team Management, Performance Improvement, Safety Management, Inventory & Shipping Management, Budget Management, Warehouse Management Systems (WMS), Process ImprovementTechnologiesVB for Applications, MS Excel, Word, PowerPoint, and OutlookEducationMasters in Systems Engineering Shelbourne UniversityCollege Prep in Field of Study Bishop Connolly High School |
