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Street Address Spring StreetRed Bank, NJ Street Address
PHONE NUMBER AVAILABLEPROFESSIONAL EXPERIENCEPROPS LOCAL 52 IATSE New York, NY 2007 present Assistant Property Master Oversee and am responsible for the procurement, inventory, and maintenance of all props handled by actors and stunt performers, ensuring that they are available on time and within budgetary requirements. Ensure props suit the films style and overall design and that they accurately reflect the productions time period and culture. Work with directors, actors, and production designers to break down the script and determine which props are needed. Work within budget and negotiate successfully with suppliers and manufacturers. Ameriprise Financial Minneapolis, MN 2004-2006Client Service Coordinator Analyzed client questions and concerns, escalated problems to appropriate teams, and handled service problems to the satisfaction of the client. Managed all client account openings, transferring and closing processes, and ensured that procedures were followed correctly. Conducted client assessments to measure company performance and client satisfaction standards. Responded promptly to client complaints and followed a plan of action to satisfy any additional questions. Re-evaluated the appropriateness of referrals to other companies as well as received and processed any additional documentation to verify eligibility for programs as needed. AMERICAN EXPRESS Minneapolis, MN 1997-2004Training Analyst Selected, coached, and trained brokers including development planning, performance management and performance reviews onsite Established a training team where brokers felt safe to try new skills and behaviors, where individual differences were respected, and where confidentiality was supported. Created coaching and feedback schedules for on the job training and collaborated with Global Optimization& Call Management (GOCM) partners to schedule time for new hires Looked for opportunities to observe performance and developed individual team members through regular one-on-one coaching sessions to build high team performance Stayed current with all functions of business partnerships including training and development, research, new materials, and methods and techniquesEDUCATIONBachelor of Science, Psychology, William Paterson College CONTACT INFORMATIONPhone: PHONE NUMBER AVAILABLEE-mail: EMAIL AVAILABLE |