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6:23 PM @&WAA Font v & Spacing vPROFESSIONAL,SUMMARYSKILLSWORK HISTORYTeresa Rice@ Morrisville, NC-27560 *2 PHONE NUMBER AVAILABLE <4 EMAIL AVAILABLEDynamic professional with a proven track record in enhancing studentperformance at Varsity Tutors LLC through exceptional problem-solving andempathetic communication. Expert in creating engaging lesson plans andfostering relationships, significantly contributing to customer satisfaction atI8M/Pomeroy Technologies. Skilled in safety protocols and risk reduction,demonstrating strong self-discipline and verbal communication.+ Problem-solving skills + Verbal and written communication+ Homework Assistance + Patience and Empathy+ Self-discipline + Progress EvaluationsHOME TUTOR 07/2023 to CURRENTVarsity Tutors LLC And Self Employed Remote NC+ Helped students prepare for tests and exams by providing guidance,motivation, and encouragement.+ Developed parent and student relationships by offering interactiveassignments for students and parents,+ Created lesson plans, review worksheets and practice tests to preparestudents for weekly tests and quizzes.+ Communicated with parents and teachers on students progress.CUSTOMER CARE REPRESENTATIVE 12/2020 to 12/2022IBM/Pomeroy Technologies Durham, NC+ Helped large volume of customers every day with positive attitude andfocus on customer satisfaction.+ Managed high call volume with exception professionalism and efficiency.+ Responded to customer needs through competent customer service andprompt problem-solving+ Assisted call-in customers with questions and orders.+ Maintained a high level of product knowledge to provide accurateinformation and support to customers,Get My ResumeUpdate Content@ a a