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Metairie, LA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceReceptionistNissan - Metairie, LAMay 2023 to January 2024GreeterLakeside Toyota - Metairie, LANovember 2022 to January 2023When customers drove up to service laneProvide customer service and parked carsReceptionist/body shop assistantCadillac of New Orleans - Metairie, LAMarch 2020 to January 2022GreeterMercedez-Benz - Metairie, LAJanuary 2020 to March 2021Great all customers. Signed up for service advisor Salvation ArmySalvation army - Jefferson, LAMay 2018 to January 2019Cashier and customer serviceCashierWinn dixie - Metairie, LAMarch 2018 to October 2018Cashier-Customer service, ran cash register, handled cash and accepted paymentsGoodwillMarch 2016 to January 2018CashierWinn-DixieOctober 2015 to March 2016Provide customer service, ran cash register, handled cash and accepted payments. Customer Service RepresentativeAT&TMay 2008 to October 2012Worked in a call center answering calls from customers with internet connectivity, computer issues used several systems to assist customers and troubleshoot the problem at hand. Customer Service RepresentativeConvergys, Inc - Chattanooga, TNMarch 2007 to May 2008Worked in a call center answering calls from customers. I worked under the DirecTV project. I provided the best customer service possible. Used several computer programs to accomplish this. Also, resolved all issues that customers had with their billing, programming, etc. EducationBs in Criminal justiceGcsu - Milledgeville, GAAugust 1994 to May 2001Skills CUSTOMER SERVICE (8 years) RECEPTIONIST (8 years) RETAIL SALES (8 years) 50 WPM (Less than 1 year) DATA ENTRY (Less than 1 year) Typing Case Management Help Desk Technical Support Cash register Customer service Front desk Typing Help desk Cash handling Microsoft Excel English Communication skills Administrative experience Microsoft Outlook Office experience Data entry Microsoft Word Software Troubleshooting Filing Phone etiquette POS Computer skillsCertifications and Licenses009733193November 2024 to November 2027Additional InformationSkills Typing: 50 wpm, data entry skills, proficient in Microsoft word and Excel, Customer Service, Call center experience. |