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Title Data Entry Customer Service
Target Location US-FL-Jacksonville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
MIDDLEBURG, FLORIDA Street Address
PHONE NUMBER AVAILABLE/ EMAIL AVAILABLEPROFESSIONAL SUMMARYDiligent Shipping and Receiving professional accustomed to promoting efficient warehouse functions to meet production goals and customer needs. Effective at managing fast-paced work with minimal supervision, including inspecting shipments and resolving issues with vendor representatives. Strong records management and planning abilities. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self- directed learning.SKILLS:Data EntryLoss PreventionVendor Relationship ManagementCustomer Service and Data EntryIssue and Complaint ResolutionBuilding Customer Trust and LoyaltyShipping and ReceivingKey Performance Indicators (KPIs)Data Entry MaintenanceCustomer Account ManagementPresenting SolutionsVerifying Data AccuracyWORK HISTORY:PEN VETERINARIAN SUPPLY INC.Data Entry Operator Jacksonville, Florida March 2022 - CurrentComplete data entry tasks with accuracy and efficiencyScan documents and save in a database to keep records of essential organization informationVerify data files prior to entry to maintain high data accuracyDouble-check cargo inventories and documentation for accuracyCompare shipping orders and invoices against contents received to verify accuracyRegularly review invoices and double-checked ordersConduct counts and audits of inventories to identify and resolve discrepancies in recordsWALMART (2nd part-time job)Customer Service Associate Jacksonville, Florida August 2022 - October 2022Greeted customers and responded to requests for information.Processed credit card, EBT, and gift certificate payments with electronic computer systems.Helped customers complete purchases, locate items and join reward programs.Maintained organized and orderly front end and removed carts, baskets and debris.Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Provided primary customer support to internal and external customers.Handled day-to-day customer contact via phones, faxes and emails.Resolved product or service problems by clarifying customer's complaint, determining the cause of the problem and selecting the best solution to solve the problem.PATTERSON LOGISTICSData Entry Operator Jacksonville, Florida August 2020  February 2022Communicated with vendor representatives to resolve damaged shipments and items shortagesCompleted data entry tasks with accuracy and efficiency.Scanned documents and saved in a database to keep records of essential organization information.Verified data files prior to entry to maintain high data accuracy.Double-checked cargo inventories and documentation for accuracy.Compared shipping orders and invoices against contents received to verify accuracy.Regularly- reviewed invoices and double-checked orders.Conducted counts and audits of inventories to identify and resolve discrepancies in recordsSALLY BEAUTY HOLDINGS INC.Shipping and receiving Jacksonville, Florida July 2011  August 2020Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes, and methods to minimize cost and enhance schedulesLoaded and unloaded boxes and pallets using safe operating procedures and correct equipmentPlaced, tagged, and secured merchandise in diverse designated areasWorked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targetsCoordinated efficient storage areas to optimize materials movement and minimize labor hoursReceived incoming shipments, compared contents against associated records and transmitted to proper departmentPacked and pulled products using various materials as directed by company specificationsCompared data entry tasks with accuracy and efficiency.EDUCATIONHigh School DiplomaWestside High SchoolJacksonville, FL June 1995REFERENCES UPON REQUEST

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