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Click here or scroll down to respond to this candidateCandidate's Name
EXPERIENCETarget Philadelphia, PAGUEST ADVOCATE 07/2023 - 10/2023* Greeted all guests with a welcoming and positive attitude and engaged with guests in a genuine way to better understand their specific needs. * Followed targets policies and procedures to ensure guest safety and satisfaction.* Maintained knowledge of fulfillment services and educated guests on how to enroll, activate and use them and informed guests of all current and upcoming brand launches, store activities, and events.* Completed all other duties as assigned based on business needs. CVS Pharmacy Ambler, PASHIFT SUPERVISOR 11/2021 - 12/2021* Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.* Collaborated with assistant managers to open and close offices, handle large transactions and manage inventory and maintained solid operational processes, inventory management and inventory rationalization.* Supported store openings by setting up office space, equipment, and POS System.* Tracked employee attendance and punctuality, addressed repeat problems quickly to prevent long-term habits and reported issues to higher management with detail.Shoprite Philadelphia, PACASHIER 10/2021 - 11/2021* Performed cash, card, and check transactions to complete customer purchases and operated cash registers to record transactions accurately and efficiently. *Helped customers complete purchases, locate items, and join reward programs.* Worked closely with shift managers to solve problems and handle customers' concerns.* Monitored self-checkout systems and provided assistance or intervention where required.Pitney Bowes Levittown, PAMATERIAL HANDLER 09/2021 - 09/2021First Step Staffing/ Pitney Bowes - Levittown, PA 09/2021 - 09/2021 * Sorted mail by proper date, postage and or bar code and packed items into appropriate containers for shipment.* Received and unpacked shipments and new equipment as directed.* Removed jams and unblocked conveyor system to maintain flow of goods.* Listened closely during team meetings to gain complete understanding of duties required for each shift.Axion Blue Bell, PACALL CENTER REPRESENTATIVE 02/2020 - 03/2020* Answered calls, responded to emails, and spoke face to face with clients with appropriate etiquette.* Processed a range of documentation and entered information into databases.* Adhered to company policies and scripts to consistently achieve call time and quality standards.* Educated customers on company systems, form completion and access to services.CONTACTEMAIL AVAILABLEPHONE NUMBER AVAILABLEPHONE NUMBER AVAILABLE(mobile)Philadelphia, PAEDUCATIONHigh school graduate orequivalency certificate (GED)YouthBuild Philadelphia CharterSchool - Philadelphia09/2016 - 08/2017SKILLS Policies and Procedures Business Needs upper management Answering the Phones Dealing with Emails Lesson Planning disease management Preparing Food Administrative Support Cash Handling Customer Service Eye for Detail Front Office Problem Solving Security Monitoring Time ManagementCandidate's Name
Alorica Greensboro, NCCALL CENTER REPRESENTATIVE 02/2019 - 07/2019* Processed customer payments and account information.* Reached out to customers after completed sales to suggest additional services or product purchases and inquire about needs or concerns. *Maintained accurate and current account data with manual forms processing and digital information updates.* Assisted customers in average by answering questions, responding to inquiries and handling telephone requests. U.S Security Care Blue Bell, PASECUIRTY FIELD AGENT 11/2018 - 01/2019* Prepared and finalized documentation such as incident reports, maintenance reports, and all other relevant documentation. *Handled customers complaints with empathy and composure.* Stayed in frequent contact with customers to asses satisfaction,gather requirements and resolve issues.* Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers. Family Owned Veterinary Establishment Philadelphia, PA CARE ATTENDANT 01/2018 - 12/2018* Educated caregivers and pet owners on animal care, nutrition and disease management.* Restrained animals safely during exams and procedures.* Monitored animals for signs of disease, illness or injury and communicated concerns to owners.* Handled administrative work such as answering telephones and scheduling appointments for visits. Old Navy Philadelphia, PASALES FLOOR REPRESENTATIVE 06/2017 - 08/2017* Demonstrated a courteous attitude while serving customers.* Stocked company items and managed fitting rooms.* Participated in meetings and helped create new practices.* Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise. Learning Academy Philadelphia, PAASSISTANT TEACHER 01/2017 - 07/2017* Created lesson plans for toddlers/preschoolers ranging from 2-5 years of age involving socialization skills, reading, writing, math, and science. *Cleaned and sanitized play areas, bathrooms, and various rooms assigned.* Created incident reports for parents to ensure safety at all times.* Prepared food daily for the toddlers, and completed all other duties as assigned. References are available upon request |
