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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLE HELP DESK TECHNICIANEntry level IT professional pursuing CompTIA and Microsoft certifications. Desires to use hands to resolve technical issues with computer/laptop maintenance service, repair, and upgrades. Served over 5 years in the United States Army. Knowledge of Windows 7, Active Directory, and other Operating Systems. TECHNICAL SKILLS PC Hardware& OS Systems OSI Model Routers & Switches Ethernet LAN / WAN Internetworking Network & Design TCP / IP Telecommunications APPLIED TRAININGNetworking I Demonstrate capability and capacity of integration and implementation of various networking setups Display knowledge of TCP/IP along with local area and wide area networks (LAN, WAN) internally Networking II Hands on experience in configuring networkable operating systems Knowledge in installing and configuring services of Device Configurations Hands-on skills in installing, maintaining and managing desktop/client and server operating systems Knowledge of Basic and Advanced device security, device mobility, and cloud services Computer Essentials Exposure in installing operating systems and softwares in assembling hardware Utilized tools like, Command line, Ping, Tracert, Personal Firewall, Networking Settings, and Control Panel Work ExperienceCompany Position Dates of EmploymentPsychotherapeutic Services Senior Detention Screener May 2017 Present Psychotherapeutic Services Senior Detention Screener July 2007 January 2016 Wendys Corporation Customer Service Representative May 2005 July 2007 EDUCATIONMyComputerCareerInformation Technology System Administrator Certificate Graduation: March 2019 |