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Title Executive Administration Customer Service
Target Location US-GA-Norcross
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Norcross, GA Street Address  PHONE NUMBER AVAILABLELINKEDIN LINK AVAILABLE EMAIL AVAILABLEStrategic Executive ProfessionalResults Driven Problem Solver Gatekeeper Resourceful VisionaryDynamic force in achieving objectives with a get it done mindset. Highly approachable, technically adept, and committed to continuous learning for the benefit of the company. Meticulous, organized, task-driven specialist with proven track record of providing exceptional customer service in fast-paced environments.Extensive experience in executive administration, managing offices, and HR operations while ensuring optimal confidentiality, profitability, efficiency, and cost containment. Partner with executive management teams in planning and executing enterprise-level business strategies. Respected as motivational lead-by-example proponent of empowerment and accountability, working with integrity. Display professional positive attitude, keeping approachable disposition with open door policy and handling competing priorities in fast paced environment while working discretely with confidential information.Areas of ExpertiseMeetings / Conference Planning Project Administration Travel Arrangements Vendor & Staff RelationshipOffice Management Calendar Management Customer Service Accounting / Procurement PracticesTechnical Proficiencies:MS Office MS Office 365 Oracle Visio Workday SharePoint Concur Condeco Windows 11 TEAMSProfessional ExperienceCOX COMMUNICATIONS, INC., Atlanta, GA 2019 - PresentExecutive AssistantProvide executive support to SVP and 3 VPs of Product Development, VP of Finance, SVP of Finance, and respective teams (+100 persons).Consolidated, edited, and published weekly project / product status updates for executive leadership, informing of departmental developments.Orchestrated and managed calendars for executive team, resolving conflicts and advising of changing schedules. Arranged individual and reoccurring meetings using Condeco and Everyday to reserve space and services.Interacted with internal / external executives and assistants to coordinate meetings, visits, and documents, improving efficiency of executives time.Coordinated complex travel arrangements by suggesting and preparing itineraries, ensuring traveler had all documents needed, and prepared / submitted expense reports in timely manner.Maintained repository for documentation relevant to needs of team on SharePoint and Teams, making it easy to locate and share information.Acted as point of contact with facilities to plan, manage, and execute office workspace, restacking for supported teams.Designed organization charts, with and without pictures, using Visio / Workday / PowerPoint, and posted on internal website, providing executives and others easy access to team members / responsibilities.Procured and negotiated contracts for team off-site meetings, staying within budget limits set by management.Created and maintained distribution lists for direct reports, on and off-site employees, and within teams, facilitating streamlined communications with large groups.Maintained database for Heart-to-Heart golf tournament, supporting Childrens Healthcare of Atlanta, as well as paired golfers with sponsors and volunteered at event.Presented ideas and assisted in coordinating quarterly meetings and volunteer activities, uniting teams to obtain information and have some fun.Joined ERG groups and mentor programs, enhancing personal, growth gaining insight into Cox way, and collaborating with others while sharing knowledge.Candidate's Name  EMAIL AVAILABLE Page TwoNEENAH INC, Alpharetta, GA 2016 - 2019Senior Executive AssistantDelivered executive support to President, VP Marketing, and VP Consumer Goods, and functioned as liaison between all departments within team, including travel (domestic and international), expense reports, calendar management, meetings, and conferences.Ensured constant vendor flow of processing invoices, preparing purchase order requisitions and obtaining W9s when appropriate.Established and administered SharePoint sites, providing access rights and proper document storage and maintaining organization charts - all posted on SharePoint.Wrote and implemented Motus personal car usage reimbursement policy, following company guidelines and managing program.Produced and distributed monthly newsletter, keeping department up to date on actives within Neenah.Worked with others in organization, arranging company team-building events throughout year and producing surveys to provide feedback on such events.Administered SugarCRM, certifying customer account accuracy, and pulled detailed reports.Manipulated Excel, preparing pivot tables and charts for presentations for the President and VPs in PowerPoint and Word.Coordinated / distributed Braves and Green Bay Packers season tickets as sales incentives / moral boosters throughout sales team.CREDORAX, Atlanta, GA 2015 - 2016Office ManagerActed as liaison between all departments within team while reporting to VP US Head of Operations.Established new offices in Atlanta with direction from corporate, including call center and security system for monitoring space, establishing vendor accounts while achieving cost saving benefits to company.Reviewed resumes and arranged interviews and necessary items for new hires, including company paperwork, I9, and security.FIRST DATA, Atlanta, GA 2014 - 2015Executive AssistantSupported SVP Sales, VP Finance, VP Pricing, VP Marketing, and VP Products on daily administrative tasks. Served as department liaison. Maintained client base and compiled data using Salesforce CRM.Organized on- and off-site meetings, guaranteeing smooth proceedings.Collaborated with Clover team in prioritizing multiple projects, reaching obtainable results.Additional ExperienceACCENTURE, Atlanta, GA, Executive AssistantEducationBachelor of Science (BS), Special Education Business Management, University of Maryland, College Park, MD

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