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Click here or scroll down to respond to this candidate.ContactNewnan, GA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEBold ProfileSkillsSoftware :Office 365, YouTrack, Postman, TFS, Salesforce, JIRA, SharePoint,,Visio, Lucid, and OneNoteScrumKanbanTeamwork/CollaborationScrum MasterProduct OwnerProject ManagementRisk identificationCustomer interactionDocumentation ManagementQuality assuranceTeam managementProcess improvementProject organizationRelationship developmentSoftware :Office 365, YouTrack, Postman, TFS, Salesforce, JIRA, SharePoint,,Visio,Lucid, and OneNoteScrumKanbanTeamwork/CollaborationScrum MasterProduct OwnerProject ManagementRisk identificationCustomer interactionDocumentation ManagementQuality assuranceTeam managementProcess improvementProject organizationRelationship developmentCertificationsScrum Master CSM) Scrum Alliance, CertificateProduct Owner CPO) Scrum Alliance, CertificateSAFe 4 Agilist (SA) Scaled Agile, CertificateWorkfront Implementation CertificationWork HistoryWork HistoryPROFESSIONAL SUMMARYProfessional SummaryIT Management skilled professional with 10+ years of experience in Project management and has 12+ years of experience in healthcare industry.He has masters in project management and has PMP, MCPM certification. Knowledge of the PMBOK and BABOK guidelines.Continually develop and implement process improvements to reduce risk and simplify the M&A process for cybersecurity.Skilled in Order management, Budget management, Supply chain management, IAM Solutions.Strong communications, excellent skills in MS Office with emphasis on PowerPoint and Excel (pivots, vlook ups, macros, etc.)Detail oriented PM proficient in MS Project, Primavera, Salesforce, Jira, Azure, Power Point, Word, Visio etc.Project manages all cybersecurity efforts during the Mergers and Acquisitions process.Lead multimillion-dollar project from end to end.Proficient in both Waterfall and Agile methodologies for project management.Good exposure with SharePoint, Lotus Notes, Crystal Reports, ServiceNow.Worked with Change Healthcare, UPS Healthcare, Northeast Georgia Health Systems, and Aflac.Work HistoryAugust 2024 - September 2024Senior Project Manager Humana, Louisville, KentuckyDesigns, communicates, and implements an operational plan for completing the project.Conducted requirement gathering sessions for implementation/ optimization of Workfront system.Contributed to current state of clients SaaS tool instance and provided well documented process improvements.Assisted in managing the Salesforce database and updated customer information resulting in a 20% increase in data accuracy.Monitors progress and performance of Products in the project plan.Takes action to resolve operational problems and minimize delays.Identifies, develops, and gathers the resources to complete the project.Prepares designs and work specifications; develops project schedules, budgets and forecasts; and selecting materials, equipment, project staff, and external contractors.Communicates with other operational areas in the organization to secure specialized resources and contributions for the project.Conducts meetings and prepare reports to communicate the status of the project.Sets priorities, allocates tasks, and coordinates project staff to meet project targets and milestones.Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.Exercises considerable latitude in determining objectives and approaches to assignments..May 2024 - June 2024Program/Project Manager Blue Cross Blue Shield of Tennessee, Chattanooga, Chattanooga, Tennessee United StatesPerforms Project Management Duties at the Program Level.Coordinates and monitors the scheduling, pricing, and technical performance of company programs.Aids in the negotiation of contracts and contractual changes and coordinating preparations of proposals, plans, specifications, and financial conditions of contracts.Ensures adherence to master plans and schedules providing Program governance.Communicates Program Scorecard and Status to key stakeholders.Develops solutions to program problems, and directs work of all Projects assigned to the program.Aids in the negotiation of contracts and contractual changes and coordinating preparations of proposals, plans, specifications, and financial conditions of contracts.Communicates Program Scorecard and Status to key stakeholders.Develops solutions to program problems, and directs work of all Projects assigned to the program.Ensures projects are completed on time and within budget.Acts as advisor to project managers regarding projects, tasks, and operations.Performs integration management services for program issues, risks and deliverablesMay 2023 - October 2023Senior Project Manager Change Healthcare, Nashville, TennesseeEffectively plan, track, and manage assigned initiatives and projects to help teams successfully achieve their project objectives and deliver on schedule.Establish project scope, deliverables and milestones with project sponsor and project teams.Facilitate the relationship between stakeholders, internal and cross-functional teams.Develop project plan and oversee the execution of the project, including assigning work to project staff, managing project scope and project budget, and ensuring the quality of deliverables.Lead feedback sessions such as post-mortems and retrospectives.Resolves risks and impediments through persistence and creative thinking with a focus on deliveryInterfaces with stakeholders and management to manage expectations, provide concise status updates on project and discuss concerns.Create and ensure completion of project documents that remain current and organized.Communicate expectations, plans, requirements, and progress for a project in both business and technical termsNovember 2022 - April 2023EPIC Project Manager UPS Healthcare, Alpharetta, GAOrganizes, schedules, coordinates, and tracks activities for developing, testing, and deploying software releases associated with HELIX platform.Oversees technical and business solutions with business stakeholders, identifies areas for process improvement and manages requirements gathering process.Identifies and tracks project issues along with risk mitigation.Plans, schedules, and monitors platform build activities to meet budget, schedule, and quality targets and to comply with established quality standards and healthcare compliance.Interacts with internal and external stakeholders to facilitate activities to ensure projects and programs meet established deadlines.January 2022 - November 2022EPIC Project Manager TechMahindra, Newnan GAUses program and project management skills, experience, and methodologies to run successful projects. Including but not limited to effective budget planning, resource procurement, meeting planning facilitation, conflict resolution, risk mitigation, status reporting, etc.Utilizes experience in the managed health care industry and an ability to exhibit stellar communication skills across the organization with Care Management, Provider Relations, Compliance, Finance, Customer Service, Claims, FEP and ITS and project teams.Oversees all aspects of the program and project schedule throughout the SDLC life cycle, from initial kick-off through requirements analysis, design, testing and implementation phases for the project.Leads variety of projects simultaneously, that engage with many different stakeholders from the executive team and directors to the department project managers and individual contributors.Leads Strategy, Planning and, Issue Risk Mitigation and Documentation standards.Identifies and communicates risks and issues that may require changes to plans or scope.Organizes and synthesizes substantial amounts of information and present to Executive Leadership. Ensures project documents are complete, current, and stored appropriately.Facilitates or participates in process improvement brainstorming sessions.Manages relationship with sponsors and project team members through status documentation and team meetings to ensure project meets the needs of the business.Writes project documents including charters, business requirements, project plan, training, policy, and procedures, etc. using the company adopted documentation template.Used Azure to assist the platform team to provide new cloud computing to develop application and services.Used Jira to track issues and actions to maintain on time deliveryAugust 2021 - December 2021Cyber Security Project Manager TEKsystems (Pratt & Whitney, East Hartford, ConnecticutInterview target companies to assess cyber risk and financial impacts of acquisitions.Document information from target companies and generate reports and products to enable decision making by senior cybersecurity leaders.Project manage all cybersecurity efforts during the Mergers and Acquisitions process.Facilitate and coordinate the IT and cyber integrations of acquired companies.Continually develop and implement process improvements to reduce risk and simplify the M&A process for cybersecurity.June 2020 - May 2021Senior IT Project Manager Security SunTrust Truist, Atlanta GADirects security projects based on a company's specific goals and needs.Develops project plans, for the Business sponsor for the merger of BB&T and SunTrust.Replacing all badge readers for BB&T and SunTrust (supply chain project).Supervise the work of various team members to provide a seamless implementation.Direct communication, and testing strategies for the Business sponsor.Conduct project meetings and provide weekly status reports.Resolves any issues not to impede the project timeline.May 2018 - June 2020Senior IT Project Manager Identity Access Manager Northeast Georgia Health Systems, Gainesville, GAProvides leadership to the PMO, direction and process control to a team of resources to accomplish a common goal defined by the project scope and objectives.Monitored the gate stages of the SDLC process including initiation, planning, execution, controlling and closing.Managed multiple projects which included (Kronos, Inpatient Pharmacy, Outpatient Pharmacy and Concur. Moved multiple pharmacy inventories to facilitate all pharmacies.Implemented duo two factor authentication for the Kronos mobile application using Imprivata and a token for accessing data.5 years of EPIC implementation within the hospital environment. Worked with EPIC personnel as well as training and dress rehearsals for implementation and execution.Managed the network and security personnel to set up a new pharmacy data center and security for authentication and access to certain entry points. Setup AP(s) (access points for the wireless network system in three pharmacies.Defined quality assurance check points to determine the health of all projects for executive reporting.Defined KPI(s) for the PMO to track budgets, on times deliver and resource availability. The average project budget ranged from five million to fifteen million.Defined priority of project based on the strategic pillars defined by the business.Develop and track project budgets as well as report on budget variances.Provides project planning, project management mentoring and leadership to other members of the NGHS team.Organized, report and communicate the communications of the projects to executive management.Lead meetings on project planning, operations, implementation, scheduling, project status and project evaluation.Guided operational counterparts in decision making, optimal workflow design and change management needed to support a successful implementation.Partnered with operational leadership to clearly define project objectives, scope, and project success metrics, in addition to organizing project resources to accomplish the defined objectives.Facilitate the completion of project related documentation including, but not limited to policies and procedures, technical documentation, meeting minutes and decisions.Took the lead in integrated activities that span operational, clinical, and technical areas.Assured of the timely delivery of a fully operational and stable system as well as all activities required for a clean turnover to IT and operational support.Managed IBM resources through MSP to provide process and procedures for backup and recovery of applications and databases. Also developed DR (disaster recovery plan) for all data centersAugust 2017 - February 2018Procurement Project Manager Sterling Talent Solutions, Marietta, GA United StatesResponsible for leading procurement project from inception to completion.Provided project plans, timelines, and status reports for the project.Established frequencies for team meetings and communication to stakeholders.Conducted Sterling Concur Administrator design sessions to establish processes and operating procedures.Created a Sterling Concur Admin User Manual for training admins in Manila, Canada, UK, and India.Conducted Sterling Concur End User design sessions to establish processes and operating procedures.Created a Sterling Concur End User Manual for training end user in Manila, Canada, UK, and India.Tracked testing results and milestones for each phase of the project.Conducted project close out and transition to operations.Create New Vendor Form for ease of adding accurate information for new vendor setup.Worked with CDW to manager inventories for offices supplies, telecommunications equipment, printers etc. in the UK and US companies.March 2015 - June 2017Program Manager Project Manager SunTrust, Atlanta GAResponsible for all aspects of technical project and program management.Manage high value long term strategic projects that involve new and/or enhancing technology, are complex, and require tight coordination and integration with multiple organizations and suppliers.Worked with legal on expired contracts as the lead risk manager in reducing vendors for a cost saving of 2.5 million dollars.Accountable for deployment of cost saving and process improvements with the PMO in collaboration with an outside consultant and cross functional teams across the company.Responsible for working with indirect and direct category leadership and team members on improvement opportunities, coordinating weekly updates on multiple projects, assessing timeline and resource needs.Provides overall direction and technical or analytical guidance to project and program teams that typically span multiple organizations and may also include outside suppliers and vendors.Leads large cross functional teams to manage programs within allotted timeline and budget.Work with external vendors and internal stakeholders to champion program project(s) across the entire organization.Define and document current-state business functions and processes.Create process flows to document business processes.Develops detailed project plans, schedules, estimates, resource plans, and status reports.Leads program meetings and is responsible for program tracking and analysis.Ensure adherences to quality standards and reviews program project deliverables.Manages the integration of vendor tasks and tracks and reviews vendor deliverables.Proven large complex project management experience.IT Cost Management Project Management.CMPM tool experience.Planned and coordinated monthly, quarterly, and annual program project budget functions from 1.5 million to five million operating budgets (cost allocations, variance analysis, and forecast).Managed the financials using the portfolio management tool (Primavera) for time entry and reconciling on a weekly basic with the accounting system (EcoSys) to ensure budgeting accuracy.Managed teams of 25 to 35 across work streams departments including BA(s), Technical Lead, Architects, Developers (Onshore and Offshore) and Testing personnel.Resource planning for the program project in house and offshore accounts.October 2007 - November 2014Project Manager II Scrum Master Aflac, Columbus GAPMO Established process and procedures to monitor and control projects under Business Programs both Agile and Waterfall.Worked 10 years with Sales and Marketing to develop the strategy for Smart Claim One Day Pay to allow customers to file claims online.Controlling, tracking, and reporting activities to ensure efficient development and implementation of applications under an aggressive timeline.Organize and facilitate Agile and Scrum meetings, which included, Grooming, Sprint Planning, Stand-ups, Sprint Check-In, Sprint Review, Retrospective and Sprint report.Produce, maintain, and review project implementation plans which include a detailed MS Project Plan with Resource Allocations and Primavera. Major Milestones and Timelines.Effectively manage scope, issues, risks, resources, and Business Sponsor's expectations using Primavera.Manage project budget, schedule, tracking and reporting.Monitor testing using HP- ALM Employer 11Ensure completion of test scripts and defect resolutionManage the test schedule from test planning through test execution for all test phases at a detailed application interface level and external testing.Develop and implement software release plan.Manage deployment strategies and decommissions.March 2006 - October 2007Senior Project Manager EarthLink,, Atlanta GAPMO Established process and procedures to monitor and control projects under Business ProgramsControlling, tracking, and reporting activities to ensure efficient development and implementation of applications under an aggressive timeline.Produce maintain review project implementation plans which include a detailed MS Project Plan with Resource Allocations, Major Milestones and Timelines.Effectively manage scope, issues, risks, resources, and Business Sponsor's expectations.Manage project budget, schedule, tracking and reporting.Monitor testing using Mercury Quality Centre (Quality Centre ALM).Ensure completion of test scripts and defect resolution.Manage the test schedule from test planning through test execution for all test phases at a detailed application interface level and external testing.Develop and implement software release plan.Manage deployment strategiesAugust 2001 - December 2005IT Senior Project Manager Coca - Cola Enterprises, Atlanta GAIT Senior Project Manager for SAP Software Development (SDLC).Wrote the SDLC and purchasing process for the PMO.Design project profiles and manages project from inception to completion.Manages project plans of Teams located across multiple facilities; orchestrates Development managers who individually are responsible for executing their respective functional tasks.Establishes effective communication with managers across technical and non-technical teams to identify key plan tasks and due dates.Ensure high quality and on-time completion of project deliveries.Facilitate, collect, and document end user business requirements.Managing resources and develop project budgets. Managing resources, cross-functional teams, third party vendors and develop project budgets.Managed twenty developers, engineers, technicians, and support staff in multiple geographic locations.Manage interfaces and conversions migrations strategies including master data loads and loads to other applications using development scripts or middleware tools.Monitor and report defects using Test DirectorProvide second level support of optimization applications from beginning of problem to resolution.Evaluate, test, implement and deploy software changes and updatesJanuary 2001 - June 2001JD Edwards Project Manager Net Vendor, Atlanta GAAnalysed, design and implement Net Vendor's EMBRACE which is third party B2B software to JD Edwards One World and World Software Sales Order Management Systems.Develop detail functional requirements and specifications including data mapping of batch and real time integrations points through JD Edwards's interoperability.Documented, evaluated and design the client implementation guide and training criteria.March 1999 - January 2001JD Edwards Project Manager ArvinMeritor, Columbus IndianaMember of Arvin Ride Control JD Edward Arthur Anderson Implementation TeamResponsible for Inventory Management, Manufacturing, Procurement, Distribution Planning and Purchase Order ManagementDocumented, As -Is and To-Be process flows in all the above areas to ensure best practice.Responsible for the testing of all scenarios in the conference room pilot environment and the production environment.Responsible for the selection of super users and training for the above areas and the documentation for all user manuals for the above areas.Lead support person in all the above areas.EducationDecember 2006Master of Science Project ManagementBoston University, Boston, MADecember 1986Bachelor of Science Computer And Information SciencesEast Tennessee State University, Johnson City, TN. |
