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Click here or scroll down to respond to this candidateCandidate's Name
Tuscaloosa, AL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI have strong mathematical, analytical and communication skills. Seeking role of increased authority in manufacturing setting.Authorized to work in the US for any employerWork ExperienceCustomer Service RepresentativeiQor-Meridian, MSMay 2024 to August 2024 Answer inbound calls and greet customers with energy and enthusiasm Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability.Quality InspectorMS Companies-Tuscaloosa, ALJune 2023 to December 2023 Identified and resolved quality issues, escalating critical problems to supervisors. Documented, filed and maintained proper inspection records and quality assurance documents. Notified supervisors about production problems and helped identify and correct concerns. Front Desk ReceptionistComfort Inn by Choice Hotels-Livingston, ALSeptember 2022 to October 2022 Handled payment processing and provided customers with receipts and proper bills and change. Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process. Received incoming calls and coordinated with staff to fulfill customer requests. Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.Quality InspectorANM SERVICES-Tuscaloosa, ALFebruary 2020 to August 2022 Inspected, tested and measured materials, products and installations against specifications. Identified and resolved quality issues, escalating critical problems to supervisors. Sandwich Artist/CashierSubway-Livingston, ALApril 2021 to June 2021 Completed opening, closing and shift change tasks by following company guidelines. Kept customer and food preparation areas clean and well-organized. Used POS system and cash register to receive payments by cash, check, credit card and voucher. Operated cash register to accept cash or credit card payment and issue receipt for transaction. Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications. Sanitized food storage and preparation areas to comply with food health and safety requirements. Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.Customer Service RepCutco-York, ALSeptember 2020 to November 2020 Provided exceptional service to high volume of daily customers. Verified guest satisfaction with meals and suggested additional items to increase restaurant sales. Maintained polite and professional demeanor to patrons to encourage inquiries and order placements. Quality InspectorBrose-Vance, ALFebruary 2020 to October 2020 Identified and resolved quality issues, escalating critical problems to supervisors. Recommended corrective actions to minimize rate of product defects. Assistant ManagerDairy Queen-Northport, ALJune 2018 to January 2020 Learn the store and make sure everything is clean. Coached team members and delivered constructive feedback to promote better productivity and build confidence.Food ServerAramark-Tuscaloosa, ALNovember 2016 to January 2018 Provided exceptional service to high volume of daily customers. Verified guest satisfaction with meals and suggested additional items to increase restaurant sales. Maintained polite and professional demeanor to patrons to encourage inquiries and order placements. EducationHigh school diplomaCentral high schoolAugust 2012 to May 2015Skills Food Prep Fast Food Food Service Host Front Desk (2 years) Microsoft Word (6 years) Microsoft Powerpoint Microsoft Office Computer Skills Busser Quality Inspector Customer Service (5 years) Quality Control Cleaning Experience Quality Assurance English Upselling Hospitality Assistant Manager Experience Sales (5 years) Microsoft Access AS9100 Visio Cashiering Communication skills Data entry Typing Computer Networking Computer operation (2 years) Windows Guest services Quality Management Organizational skills Quality systems Dimensional inspection Customer service Cash handling Computer skillsGroupsAlpha Omicron KappaPresentAn organization of leadershipPaul W Bryant choirAugust 2012 to January 2013Central High school ChoirJanuary 2013 to May 2015Paul W Bryant High School BandNovember 2011 to January 2013Central High school BandJanuary 2013 to May 2015Additional InformationI did a couple of volunteer projects. One of the projects was called "Thanksgiving on the Streets." I also made school supply bags for young women who needed school supplies along with hygiene stuff. |
