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Click here or scroll down to respond to this candidateCandidate's Name
US CitizenCentreville, VA Street Address
Phone: PHONE NUMBER AVAILABLE (C) Email: EMAIL AVAILABLE SUMMARYCertified Scrum Master and Business Analyst with over 5 years of experience in driving process improvements, leading cross-functional teams, and delivering projects on time. Expertise in Agile methodologies, data analysis, and stakeholder management. Proven track record of enhancing operational efficiency and contributing to business growth in fast-paced environments SKILLS Agile Methodologies: Scrum, Kanban, SAFe Business Analysis: Requirements Gathering, Process Improvement, Data Analysis, Stakeholder Management Project Management: Sprint Planning, Daily Scrum, Retrospectives, Risk Management, Change Management Quality Testing: Test Case Development, Bug Tracking, Automated Testing Tools, QA Documentation Human Resources: Talent Acquisition, HR Compliance, Employee Engagement, Performance Management Communication & Collaboration: Cross-Functional Team Leadership, Stakeholder Communication, Conflict Resolution Software: Jira, Asana, ClickUp, Microsoft Dynamics CRM, QuickBooks, Microsoft Office Suite, Trello, Confluence, Selenium, Power BI Languages: English, Nepali, Hindi Core Competencies: Leadership, Critical Thinking, Problem Solving, Time Management, Data-Driven Decision MakingWORK EXPERIENCEAccentureRecruiting Specialist Leveraged fluency in Nepali to effectively communicate with and recruit Nepali- speaking candidates, ensuring clarity and alignment on role expectations. Excelled in understanding and addressing candidate needs, bridging communication gaps, and fostering strong candidate relationships. Consistently exceeded team recruitment goals by delivering high-quality candidates ahead of deadlines. Utilized various tools such as Taleo, Monster, and LinkedIn to streamline the recruitment process, demonstrating strong organizational skills. Led recruitment initiatives by organizing and prioritizing tasks, ensuring the delivery of high-quality candidates and maintaining an organized workflow. Provided mentorship to junior recruiters, fostering a collaborative and high- performing team environment8/21 1/24NEED Consulting LLCHuman Resource Intern Collaborated with cross-functional teams to streamline HR processes and enhance team effectiveness, contributing to a more agile and responsive work environment. Supported Scrum ceremonies including daily stand-ups, sprint planning, and 1/21 8/21retrospectives, ensuring that HR initiatives were aligned with agile principles and team goals. Led efforts to improve employee documentation processes, leveraging agile methodologies to continuously refine and optimize workflows. Partnered with team members to identify and address talent acquisition needs, utilizing agile practices to adapt sourcing strategies and improve candidate selection processes. Facilitated communication and coordination between HR and other departments, fostering a collaborative approach to resolving issues and achieving organizational objectives. Assisted in the development of performance metrics and reporting tools to support data-driven decision-making and enhance team performance. Job Sniper (P) Ltd.Human Resource Consultant Analyzed and improved business processes, leading to enhanced operational efficiency and faster processing times. Revamped training programs by updating training materials and incorporating feedback, resulting in more effective onboarding and better employee performance. Developed and aligned compensation and benefits structures, ensuring they were competitive and equitable, and addressing compensation discrepancies. Gathered and analyzed feedback from clients and employees, implementing changes that led to improved client satisfaction and operational outcomes. Provided consulting for organizational changes, including guiding a major restructuring effort and developing strategies for smooth transitions. Led Agile teams through multiple sprints, facilitated Scrum ceremonies, and implemented best practices, significantly improving project delivery and team collaboration.1/20 12/20Renault Nepal (Advanced Automobile)Service Advisor Facilitated meetings between service teams and customers to address concerns and improve service quality. Worked closely with technicians and management to develop and implement customer-focused service protocols. Coordinated with suppliers and vendors to ensure timely availability of parts and minimize service interruptions. Collected and analyzed customer feedback, sharing insights with the team to drive service enhancements.7/17 10/19EDUCATIONMasters in Business Administration, 2020Westcliff University, CaliforniaBachelors in Business Administration, 2017Tribhuvan University, NepalCERTIFICATIONProfessional Scrum Master I (PSM)Scrum.org |
