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Title Customer Service Medical Assistant
Target Location US-WA-Vancouver
Email Available with paid plan
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Cell: PHONE NUMBER AVAILABLEEMAIL AVAILABLEOverview: More than thirty-eight years of medical background experience. Exemplify leadership qualities and professionalism, backed by a consistent, verifiable record of achievement. I have been part of the JCAHO Committee overseeing state regulations for specific units at OHSU. I have been on student council boards at each college I have attended and have taken leadership, customer service and conflict resolution classes. Consistently maintain 3.89 GPA as a student, excellent attendance record, and creative ways to complete projects and be a team leader.I am also an accomplished Pastry Chef. I graduated from Le Cordon Bleu December 2008, with honors. This was my fun degree. This taught me a lot as far as deadlines, extremely precise direction, last minute changes if the professor chose. Areas of Expertise: Communication/Excellent annunciation, grammar and speaking voice  Medical terminology, dictation and related experience Achieved college student Hospital coordination at OHSU in Bed Control for seven years Very hard worker and dedicated Excellent customer service representativePersonal/Professional Experience:OHSU work related experience 1990 -2015OHSU Hospital:Position: Administrative Coordinator (Bed Control), Patient Access Service Specialist(Labor and Delivery), Medical Assistant and Executive Board member (Internal Organizing) AFSCME Local 328Health Unit Coordinator and Patient Access Services duties: Coordinating admissions, filing paperwork, photocopying, faxing, coordinating with doctors, charge nurses and other health providers, verifying demographics, high public contact, heavy multi-line phones, heavy multitasking, coordinating surgery, icu, clinic, ed and transfer center admissions with bed availability, heavy paging and typing, Strong medical terminology, JCAHO and other state/federal mandated compliance officer, statistics, training, problem solving, conflict management, scheduling, insurance verification. I have worked with all Microsoft software including: Excel 2010, Access2010, Outlook, PowerPoint 2010, Publisher and Word 2010, Bed Tracking, Bed Planning, Epic, 10 key 110/dpm, claim edit quality control.Bed Control duties:Coordinating and planning surgery admits, clinic admits, ICU planning Working closely with the AOD, Charge Nurses and Physicians, strong communication, Medical terminology and creative ways of thinking and problem solving. Medical Assistant:Duties: Vitals, SOAP charting, calling in prescriptions, vitals, eye exams, phlebotomy, IV starts, assisting with minor surgeries, surgical tray set up, GYN tray set up, microscopic urinalysis, basic urinalysis, EKGs, hearing testing, color blind testing, DOT exams, injections, TB testing, dressing changes. All front office procedures, including typing, high public contact, heavy multi-line phones, problem resolution, and heavy computer work with multiple programs, insurance authorizations, ICD 9 and CPT coding, colonoscopies, EGDs, sigmoidoscopies, drafting reports, writing proposals, preparing patients for examinations, counseling patients regarding appropriate medications, side effects, healthy diet and aftercare. Sterilizing medical equipment and tools, putting on new bed sheets, cleaning exam and procedure rooms, disposing of waste materials properly and restocking the facility with the required supplies. GoHealth Urgent Care:Position: CMA(AMAA) Certified Medical Assistant and Limited X Ray technician. Lead AMA, for 3 years.Medical Assistant:Back office duties: Vitals, SOAP charting, calling in prescriptions, vitals, eye exams, phlebotomy, IV starts, assisting with minor surgeries, surgical tray set up, GYN tray set up, microscopic urinalysis, basic urinalysis, EKGs, hearing testing, color blind testing, DOT exams, injections, TB testing, dressing changes. Sports physicals, calling in prescriptions. I am state certified to take X Rays in the state of Washington, including: wrists, hands, fingers, whole arms and elbows. Knees and lower legs, feet, toes, chest X Rays. Clavicles. All front office procedures, including typing, high public contact, heavy multi-line phones, problem resolution, and heavy computer work with multiple programs, insurance authorizations, ICD 9 and CPT coding, drafting reports, writing proposals, preparing patients for examinations, counseling patients regarding appropriate medications, side effects, healthy diet and aftercare. Sterilizing medical equipment and tools, putting on new bed sheets, cleaning exam and procedure rooms, disposing of waste materials properly and restocking the facility with the required supplies. Taking copayments, setting up financial documents in the case patients can't afford services. Keeping the team motivated as lead, staffing, payroll, coordinate meetings, I was responsible for ordering all clinic supplies. I was the lead of two clinics at one time for three years, Cascade Park and Camas. Dr. Paul SmithDates: 1989-1990 (Physicians Deceased)Position: Certified Medical Assistant (AAMA)Duties: All listed in previous MA duties on the list above including child wellness visits, immunizations list. DOT exams and adult physicals. I would evaluate urine and semen under the microscope. IV placement and administration as needed. Education & Qualifications:*Le Cordon BleuGraduate: Associates Degree 2008Student Council: Fall 2007/ Winter/Spring 2008*Bradford College 1990-1991 Cumulative GPA 3.5 Major: Medical Asst. Graduate: CertificateStudent Council: Fall 1990/Spring 1990*PCC 1991-2012 Cumulative GPA 3.87 Major: General (Associates of Arts) Student Council: all terms 1991 and 1992 Phi Theta Kappa member*PSU 1993 Cumulative GPA 4.0 Major: Communications Student Council: Spring 1993*Presidents List and Dean's list honors

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