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Title Quality Assurance Senior Software
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Candidate's Name  EMAIL AVAILABLE/PHONE NUMBER AVAILABLECharlotte- North Carolinahttps://LINKEDIN LINK AVAILABLEP R O F I L E S U M M A R YTrusted SQA Automation with Street Address  years of success across Cloud based Applications focused on providing E2E IoT and 5G solutions supporting multiple clients; consistently ensure delivery of targeted quality improvements.Proven track record of driving QA releases and ensuring the quality of application; reviewed functional requirements translated them into technical specifications.Innate capabilities in creation & execution of test cases, test scenarios, bug documentation and bug tracking; generated project documents like test plans (automation), test metric reports, schedules, release notes and defect tracking reports.Noted for offering viable testing solutions, leveraging an innovation focused approach; fostered collaboration between stakeholders & 3rd party vendors, sustained relationships ensure substantial improvement to project delivery.Structured multiple QA engagement models with focus on benchmarking best practices & quality frameworks; led the test strategy & plan for all projects thereby contributing towards project success.Ability to execute assignments with minimum supervision and be a good team player.CORE COMPETENCIESFunctional:Software Testing (STLC) Quality Assurance/ Compliances Project Coordination Test Strategy Planning Test Case Design & Execution Defect Tracking/ Debugging Best Practice Implementation Testing Framework Design & Implementation Quality Enhancement Product/Performance Enhancement Solutions Design Team ManagementTechnical:Testing Exposure: Automation Testing, Agile Methodology, Regression Testing, Sanity Testing, Functional Testing and E2E Testing, Database TestingLanguages Known: Cypress, JavaScript, Python and VBScript, Windows, Web Based, UNIX, Mainframe, Rest Services Technology Exposure: RabbitMQ, Microsoft VBA, Excel Macros and REST API, Automation, Quality Centre, Quick Test Professional 11 (QTP), Jira, Code, Python UI Test runner, VB Script / Excel Macro, Squish, Stash, Jenkins and GIT. Ready API 2.2.0, Squish, CA Release Automation, SplunkDatabase Expertise: Postgres, SQL Server 2008, DB2, MS Access, MongoDB, SQL Server, Sybase Tools Exposure: QA Complete, HP Quality Center 9.2 & 10, Selenium -TestNG, HP ALM v11.0, HP ALM v12.0, Rally Tool, HP QTP 11.0, HP UFT, SOAP UI, JIRA, Swagger UI, Postman, and GITOperating Systems: Windows 7/XP, Android, Apple and macOS Sierra and AS400Checkr Inc.Aug 2022 - PresentTitle: Senior Software Quality EngineerEnvironment: Windows, Mac, Android and Apple OSsTools Used: Cypress, Nightwatch.js, Selenium, Ruby RSpec, Cucumber, Phantomjs, Snowflake, papertrail logsDescription: Checkrs mission is to build a fairer future by designing technology to create opportunities for all. We believe all candidates, regardless of who they are, should have a fair chance to work. Established in 2014 and valued at $4.6B, Checkr is using technology to bring hiring to the next level. Our People Trust Platform uses machine learning to help thousands of companies modernize their background check process and make hiring safer, more efficient, and more inclusive. Some of our customers include Uber, Instacart, Doordash, Netflix, Compass Group. The teams goal is to create a product that is the easiest to use, the easiest to understand, and the most fair and empowering candidate experience in the industry. Users completing their background checks with Checkr personally interact with the product areas our team works on, including the candidate communications, apply flow, and candidate portal product areas. My team also owns Checkrs Expungements service and betterfuture.com. In this role I could directly contribute to Checkrs mission by delivering features that help to remove barriers for job seekers.Responsibilities:Act as the Quality Subject Matter Expert for the Candidate Products Team, helping to foster a strong culture of testing and continuous improvement.Help define testing strategies and work with the team to implement testing for new features.Write and execute manual test cases in Jira X-ray.Expand our existing automated test suites, executed as part of our continuous integration flow. Write automated API tests using Rspec in Ruby and E2E tests in Nightwatch.js and Cypress.Debug and fix flaky tests.Identify defects, write bug reports, and test fixes.Provide input into requirements and ensure they are testable.Attend and participate in Agile sprint ceremonies (planning, retro, backlog grooming) and project meetings.Use tools such as terminal and SnowFlake data warehouse to verify data quality and manipulate data for testing purposes.Set up automated testing on mobile device web browsers using a service such as BrowserStack or SauceLabs.Prioritize key tests and scenarios based on historic issues, in collaboration with operations, product, and engineering.Work with engineers to investigate production issues and perform root cause analysis.Conduct manual exploratory testing to catch edge cases and help to identify scenarios for automation.Define and implement metrics to communicate the quality of the products you are responsible for.Support other types of quality targets such as performance, load, stress, browser compatibility, and accessibility testing.Collaborate with other QEs at Checkr to establish and improve quality processes and test automation frameworks.Mentor other QEs working on Candidate Products.Dish Networks (Wireless)Oct 2019 - Aug 2022Role  Senior QA AutomationKey Deliverables: Part of a team of 8-10 members scrum team. I structured and implemented the QA Automation framework for frontend, backend and api functional tests on web app, mobile app for android and apple. Also worked on processes; designed & executed test plans in alignment with business requirements. Monitored project progress & provided updates to the Senior Management; mapped defects, errors & inconsistencies in software program functions; tracked issues & recommended appropriate solutions Administered QA tasks for Cloud based applications with focus on providing E2E IoT and 5G solutions to support multiple applications; stabilized testing environments & code drops; liaised with development for overnight testing Pivotal Product Team member for driving process improvements for developing customized applications leveraging Agile Scrum Methodology; evaluated & implemented reusable and highly scalable test automation framework for major product releases Led enhancements & customizations across Jira Ticketing Systems; enabled easy access for QA Teams and showcased innate project management capabilitiesKey Project:Title: Dish Networks, IOT and 5G applicationsEnvironment: Windows, Mac, Android and Apple OSsTools Used: Python, JavaScript, Ready Api, Jira, AWS, Gitlab, GIT, Docker, RancherDescription: I became a core automation QA resource on the wireless team for upcoming IOT and 5G applications. In the last year and a half, I worked on multiple projects on the IOT applications and 5G applications which were deployed on AWS ECS, Android and apple applications. I worked on developing the JavaScript automation framework which was good for both web and mobile applications and was scalable to different projects residing in the same repo as sub modules. The automated tests were executed as part of GitLab and rancher pipelines as one of the stages before the project is deployed to staging. The tests executions were directly updated in the QA management tool (QA Complete) for the management to review on the execution status weekly.Responsibilities: Played a major role in evaluating the automation framework which is an open source and scalable to web and mobile apps and also multiple projects can work at single repo via sub modules. Currently this framework was used portfolio wise. Automation framework was developed on JavaScript Mocha and Chai. Developed Automation Test suites for IOT and 5G applications which covered the major functionality along with the backend automation. Train the new joiners in the team on the tools and frameworks established. Maintain a healthy environment with all the team members to keep up the team spirit. Developed over 200 plus test cases for different applications from simple to very complex test cases. Implemented test automation scripts for mobile testing using Appium for Android and iOS apps Experience in setting up test environment for automated script execution using JavaScript, Appium and TestNG. Performed concurrent executions on emulators and simulators over Sauce Labs and using real devices over Test Object.  Performed tests on emulators and simulators over Charles Proxy Executed cross-browser and parallel testing using TestNG. Identified mobile elements using Appium Inspector, UI Automator Viewer Used Appium to facilitate mobile testing by creating a mobile Driver class with the required Mobile capabilities.  Good experience in mobile testing using Appium in both IOS and Android applications using simulator and emulator.Dish NetworksNov 2014  Oct 2019Senior QA AutomationKey Deliverables: Part of a team of 8-10 members scrum team; 5+ Developers, Product Owner, Scrum Master and 2 QAs; structured and implemented the QA processes; designed& executed test plans in alignment with business requirements. Monitored project progress & provided updates to the Senior Management; conducted Status &Defect Review meetings, mapped defects, errors & inconsistencies in software program functions; tracked issues & recommended appropriate solutions Administered QA tasks for SAS and IMS applications functionality to avoid any bug being release to production; stabilized testing environments & code drops; liaised with development for productive round-clock testing Worked on leveraging Agile Scrum Methodology; evaluated & implemented reusable and highly scalable test automation framework for major product releasesKey Project:Title: Dish Networks, IMS and SAS applicationsEnvironment: Windows and LinuxTools Used: ReadyAPI, Squish, Splunk, Jenkins, Stash, GITDescription: EchoStar System Engineering (ESE) is portfolio under EchoStar which basically takes care of all the system engineering related work and responsible to maintain a smooth and flawless delivery of audio and video media at the customer end of DISH TV without any issues. Here in this team, there are basically three components VOD, SAS and IMS. All the three components are pretty vast in itself and there was a huge learning curve involved. Each component was dedicated for a particular flow of the backend of the set top box. Currently I am working on the entire manual scripts automation development test suite, which is executed to test these components. Here we follow SAFE AGILE framework and a dedicated automation development team. We have currently 10 members working for this team.Responsibilities: Played a major role in evaluating the automation tool, which will be used portfolio wise. Core member is developing continuous integration Framework with Stash and Jenkins. Developed Automation Test suites for SAS, IMS components which covered the major functionality along with the backend automation. Train the new joiners in the team on the tools and frameworks established. Maintain a healthy environment with all the team members to keep up the team spirit. Present Demo to the Stakeholders on the Biweekly basis. Developed over 300 plus test cases for SAS and IMS from simple to very complex test cases.Accenture (Bank of America)May 2012  Nov 2014Python Automation DeveloperKey Deliverables: Part of the QA team with 7 test leads and a manager. Lead team of 7 offshore QAs. Monitored project progress & provided updates to the Senior Management; conducted Status Defect Review meetings; mapped defects, errors or inconsistencies in software program functions; tracked issues & recommended appropriate solutions Administered QA tasks solutions to support multiple customers; stabilized testing environments & code drops; liaised with development for productive round-clock testing Pivotal Product Team member for Gritt (Global Risk In Testing Technology) and was driving process improvements for developing customized applications leveraging Agile Scrum Methodology; evaluated & implemented reusable and highly scalable test automation framework for major product releases Led enhancements & customizations across Jira Ticketing Systems; enabled easy access for QA Teams and showcased innate project management capabilities Systems; enabled easy access for QA Teams and showcased innate project management capabilitiesKey Project:Title: Gritt (Global Risk In Testing Technology)Client: Bank of America, USAEnvironment: Java, Cucumber, Windows, Web Based, SQL Database, Unix, Mainframe, Rest APIsRole: Python Automation DeveloperTools Used: Eclipse, ReadyApi, Squish, Splunk, Jenkins, Stash, GIT, Robot Framework, WitbeDescription: Gritt is basically a part of Bank of America project wherein we test all the applications used in Merrill lynch. We have a humongous number of applications in this team. In this team we have three LOB's named Credit Risk, Market Risk and ECARS. Presently I am working under a Credit Risk application wherein there are many applications under this LOB. I have worked on different DAP, Arctic, Zinc and Multifactor applications where DAP full form is Deal Approval Platform, this tool is used to verify and validate the status of trades booked. There is a Deal Approval engine which runs in backend, and which checks that thetrades we book are valid or not and returns the status of the same. In DAP we must interact with Web Applications, UNIX, Database, and Mainframe Applications.Arctic is a backend project under Risk technology wherein many feeds used to load on daily basis and get used to enriched with the proper business transformations and then the processed data used to load in several repositories, from repository data used to get processed through many required batches depending on different down streams requirement and the final data used to be delivered to concerned down streams or business partners. My role was to check the data at batch layer wherein the data from repository should be loaded in different schemas as per the respective batches and the end data is accurate enough to be delivered to down streams. For the QA of such data, I should have proper business knowledge and SQL query expertise. Zinc and Multifactor are the new applications which are based on new language python since bank of America is moving to Quartz platform where they are migrating all the existing applications to Quartz meaning migrating to python-based applications so that all applications can have common database storage and the cost of development and maintenance will be much less compared to the existing resources.Responsibilities: Core member is developing Framework. Developed Automation Test suites for Regression testing and for various modules of the application by using Quick Test professional 10(version), Python. Developed new scripts and modified Existing scripts as per the change requests for each release. Prepared SQA documents like Gap doc, Test Plan, Test summary reports for each Initiative. Executed Regression Test suites for multiple cycles for each Release. Maintained Environment Tracker for Each Release.Accenture (Bank of America)2007 August - 2010 FebQA AutomationKey Deliverables: Part of the core automation team for bank of America client. Administered QA tasks for ISSP (Integrated Sales and Service Platform) bank of America front end application. Provided solutions to support functional tests; stabilized testing environments & code drops; liaised with development for productive round-clock testing. Active team member for driving process improvements for developing customized applications leveraging SDLC, evaluated & implemented reusable and highly scalable test automation framework for major product releases  Led enhancements & customizations across Quality Center; enabled easy access for QA Teams and showcased innate project management capabilitiesKey Project:Title: ISSP (Integrated Sales and Service Platform), Commit and MerlinClient: Bank of America, USAEnvironment: Web Based ApplicationRole: Automation DeveloperTools: QTP 9.2 and Quality Center 9.2Location: Bangalore, IndiaDescription:ISSP is the web-based retail banking application developed in Python technology. Bank associates are end users for this application. ISSP is mainly used for creating different accounts like Investment (CD), Retirement (IRA), Checking and Savings, Check Card/ATM, Advantage, Preferred, credit card accounts etc. for their customers. Associates can perform the maintenance services for accounts like Address change, Check Order, Tax ID Change, Account Details change, Withdraw Funds, Close Accountetc. and Inquiries like Address Info, Status, Account Balance Info..etc. for account level services and we can also perform address change, Access ID Setup, Access ID Change, Add/Delete Messages, Customer Info Change, Customer Name change, Tax ID Change ...etc. services for Customer Level.Commit is an incident logging tool. A customer who has an account with a Bank, any problem with the account he will report the problem. The operator will collect the details and track the incident to closure.Merlin Teller is an application designed and developed for front office as well as back-office environments in bank of America retail banking operations. Technology used is "BankPro", which is Bank of America's proprietary technology. It provides Tellers with various operations to perform and serve the customers.Responsibilities: Core member is developing Framework Developed Automation Test suites for Regression testing and for various modules of the application by using Quick Test professional 9.2(version). Developed Automation Scripts for Shake out Testing. Developed new scripts and modified Existing scripts as per the change requests for each release.  Prepared SQA documents like Gap doc, Test Plan, Test summary reports for each Initiative. Executed Regression Test suites for multiple cycles for each Release. Maintained Environment Tracker for Each Release.ACADEMY CREDENTIALS B.Tech. (Electronics and Communication Engineering) from VTU Belgaum, Karnataka 2006TRAININGS & CERTIFICATIONS SAFE Scrum Certified from SCRUM Study  Accreditation Body of Scrum &Agile Got Annual performance award from client for outstanding performance for the year 2007-2008. Accenture was also awarded for my outstanding performance during the same year. Developed macros which reduce the manual effort to interact with the Quality center by 90%. Got 6 recognition certificates from Client and Accenture management for the exceptional job. Six Sigma Yellow Belt Certified from 6-Sigma Study HP QC and HP QTP Certified Tester Banking Domain Training: Internet Sales and Services Platform Client Specific Training on Anti-money Laundering, Information Protection and Security

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