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Click here or scroll down to respond to this candidateCandidate's Name
Homewood, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceClerk/ Dual Rate SupervisorHarrah's Hotel and Casino-Joliet, ILDecember 2023 to Present Track and dispatch room attendants to hotel rooms for cleaning and guest requests Filing Started new Lost and Found system, Reunitus, and trained coworkers on use LMS system Performed data entry tasks with a high level of accuracy, entering 100 records per day Collaborated with team members to organize inventory stock levels, ensuring adequate supply for customer demands Responded to customer inquiries via phone or email promptly and professionally, resolving issues or escalating as necessary Maintained a clean and organized work area, contributing to an efficient and visually appealing store environment Trained new clerks on company policies, procedures, and systems Closely monitored inventory levels to prevent stockouts or overstock situations, optimizing sales opportunities while minimizing waste Demonstrated strong problem-solving skills when addressing customer complaints or concerns effectively and efficiently Maintained confidentiality of sensitive information such as customer data or financial records at all times Provided administrative support such as filing, faxing, and photocopying documents as needed Demonstrated strong attention to detail when reviewing invoices or purchase orders for accuracy Maintained positive working relationships with colleagues through effective communication and teamwork Managed multiple tasks simultaneously while maintaining a high level of accuracy Demonstrated ability to adapt quickly to changing priorities or unexpected situations Hairstylist/CosmetologistHair Cuttery-New Lenox, ILSeptember 2019 to October 2023 Provided exceptional hair styling services to clients, ensuring customer satisfaction and repeat business Demonstrated expertise in various hair cutting techniques, including precision cuts, layering, and texturizing Consulted with clients to understand their desired hairstyle and offered professional advice on suitable options Performed color treatments such as highlights, lowlights, and full-color applications using high-quality products Styled hair for special occasions such as weddings, proms, and photo shoots, creating elegant and unique looks Maintained a clean and organized work station to ensure a safe and hygienic environment for clients Stayed up-to-date with the latest trends in hairstyles, attending workshops and training sessions regularly Managed appointment scheduling efficiently to maximize productivity while accommodating client preferences Built strong relationships with clients through excellent communication skills and attentive service Collaborated with salon team members to create a positive atmosphere for both staff and customers Educated clients on proper hair care techniques and recommended suitable products for at-home maintenance Utilized various tools such as scissors, razors, curling irons, straighteners, and blow dryers effectively during styling processes Increased retail sales by promoting hair care products during appointments resulting in an XX% boost in revenue Maintained accurate records of client preferences including preferred styles/colors/products ensuring consistent service delivery Assisted senior stylists during busy periods by shampooing hair or applying treatments allowing them more time for other tasks Demonstrated exceptional time management skills by consistently completing appointments within the scheduled timeframe Participated in regular team meetings to discuss industry trends, share knowledge, and exchange hairstyling techniques Resolved customer complaints or concerns promptly and effectively ensuring high levels of customer satisfaction Achieved sales targets by upselling additional services such as deep conditioning treatments or scalp massages Maintained a clean work area following sanitation guidelines set forth by regulatory agencies ensuring compliance with health standards Suggested appropriate hair care routines based on individual needs resulting in improved overall hair health for clients Maintained a high level of professionalism and confidentiality when dealing with sensitive client information Participated in ongoing professional development courses to stay updated on new techniques and industry trends Demonstrated exceptional customer service skills by providing personalized attention to each client's needs and preferences Managed cash transactions accurately, including processing payments, issuing receipts, and maintaining cash register balanceReceptionist/AssistantGreat Clips-Homer Glen, ILJanuary 2019 to September 2019 Greeted and welcomed visitors, providing a positive first impression of the company Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management Maintained an organized front desk area, including managing visitor sign-in process and distributing badges Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources Managed office supplies inventory by monitoring stock levels and placing orders when necessary Resolved customer complaints or issues promptly and professionally to maintain customer satisfaction Created detailed reports on daily activities such as visitor traffic, phone call volume, and appointment scheduling metrics Assisted senior hair stylists in providing high-quality hair services to clients, ensuring customer satisfaction Prepared salon stations and equipment for daily operations, maintaining cleanliness and organization Greeted clients upon arrival, offering beverages and magazines while they waited for their appointments Managed appointment scheduling system, effectively coordinating multiple client bookings throughout the day Provided exceptional customer service by actively listening to client needs and preferences Maintained inventory of salon products and supplies, restocking as needed to ensure smooth operations Assisted in maintaining a clean work environment by sweeping hair clippings and sanitizing tools after each use Performed shampooing, conditioning, and blow-drying services for clients prior to styling sessions with senior stylists Kept up-to-date with current hairstyle trends through continuous learning from experienced professionals within the salon Collaborated with team members to create a positive work atmosphere that fostered creativity and teamwork Aided in managing cash transactions at the front desk during busy periods Assisted in maintaining client records and updating contact information as necessary Maintained a clean and organized work area, including sweeping up hair clippings and sanitizing tools after each use Attended training sessions on new products or techniques to stay updated with industry trends Managed inventory of salon retail products, ensuring stock levels were maintained and reordering when necessary Aided senior stylists in providing exceptional customer service by promptly attending to client inquiries or concerns Prepared towels, capes, robes, and other materials needed for various salon services Assisted senior stylists during chemical treatments such as perming or relaxing procedures under their supervision Maintained a professional appearance at all times while adhering to the salon's dress code policy Demonstrated excellent time management skills by efficiently completing assigned tasks within designated timeframes Maintained a positive attitude and friendly demeanor when interacting with clients, creating a welcoming atmosphereIndependent Sales RepresentativeJamberry Nails-Oak Lawn, ILDecember 2016 to January 2019 Generated new leads and secured sales opportunities through cold calling, networking events, and referrals Built strong relationships with clients to understand their needs and provide tailored solutions, resulting in a high customer retention rate Developed and delivered compelling sales presentations to potential clients, highlighting product features, benefits, and competitive advantages Managed the entire sales cycle from prospecting to closing deals, ensuring timely follow-up and accurate documentation of all activities Attended industry trade shows and conferences to stay updated on market trends, competitor activities, and identify new business opportunities Provided ongoing support to existing customers by offering additional products or services based on their evolving needs Achieved an average monthly sales revenue of $XX over a period of XX months Worked independently to develop and execute strategic sales plans for assigned market segment Home Health Aide/ Hospice SupervisorOsterloh Estate-Oak Lawn, ILApril 2005 to May 2012 Provided compassionate and personalized care to patients in their homes, ensuring their comfort and well-being Assisted with daily activities such as bathing, dressing, grooming, and medication administration Monitored vital signs and reported any changes or concerns to the healthcare team Maintained a clean and safe environment for patients by regularly sanitizing equipment and living areas Supported patients with mobility issues by assisting with transfers, ambulation, and exercises as prescribed by healthcare professionals Managed medical appointments and transportation logistics for patients to ensure timely access to healthcare services Collaborated with interdisciplinary teams to develop individualized care plans based on patient needs and goals Provided emotional support to patients and their families during challenging times Administered medications according to physician instructions while adhering to proper dosage guidelines Assisted in meal planning, preparation, feeding assistance, dietary restrictions adherence, and monitoring fluid intake of patients as required by their health conditions Performed light housekeeping duties such as laundry, dishwashing, tidying up patient's living space for a comfortable environment Ensured infection control protocols were followed at all times when providing care Implemented fall prevention strategies through regular safety assessments of the home environment Coordinated with other healthcare professionals such as nurses or physical therapists for comprehensive patient care Aided in wound care management including cleaning wounds under supervision from nursing staff Assisted bedridden patients with turning schedules every XX hours to prevent bedsores Provided companionship through engaging conversations or recreational activities tailored towards each patient's interests Demonstrated empathy while supporting individuals coping with chronic illnesses or end-of-life situations Closely monitored medication supplies for expiration dates or low stock levels; promptly restocked medications when necessary Assisted patients with range of motion exercises to maintain or improve their physical mobility Collaborated with healthcare professionals to develop and implement strategies for managing chronic conditions such as diabetes or hypertension Supported patients in maintaining personal hygiene, including oral care, grooming, and toileting assistance Provided transportation for patients to medical appointments, therapy sessions, or social outings as needed Aided in the management of medical equipment such as oxygen tanks or mobility aids; ensured proper functioning and cleanliness Maintained accurate records of daily activities, including tasks performed and observations made on each patient's condition Responded promptly to emergency situations by following established protocols and seeking appropriate assistance Collaborated with family members or caregivers to ensure continuity of care between visits Assisted patients with cognitive impairments through memory stimulation exercises and engagement in mentally stimulating activities Managed time effectively while prioritizing tasks based on patient needs and urgency Advocated for patients' rights and communicated any concerns regarding their well-being to the healthcare team Maintained strict confidentiality regarding all aspects of patient information according to HIPAA regulationsInventory Specialist/ ManagerRGIS-Oak Lawn, ILJanuary 2010 to February 2011 Managed and maintained accurate inventory records for a high-volume retail store Conducted regular audits to identify discrepancies and implement corrective measures Utilized inventory management software to track product movement, monitor stock levels, and generate reports Performed regular cycle counts to verify physical inventory matches system records Trained new employees on proper inventory handling procedures and company policies Collaborated with the sales team to optimize product placement within the store for increased visibility and sales performance Maintained a clean, organized, and visually appealing storeroom area at all times Participated in cross-functional meetings to provide insights on inventory-related matters, such as forecasting accuracy or stock availability Spearheaded annual physical inventories by coordinating resources, implementing count procedures, and reconciling resultsDispatcherKurtz EMS-New Lenox, ILJune 2003 to April 2006 Dispatched emergency medical services to various locations in a timely and efficient manner Effectively communicated with EMS personnel, providing accurate information and instructions Managed multiple incoming calls and prioritized emergencies based on severity Maintained detailed records of all dispatched calls, ensuring accuracy and completeness Coordinated with other emergency response agencies to ensure seamless communication and collaboration during incidents Provided pre-arrival medical instructions to callers when necessary, assisting in stabilizing patients before EMS arrival Responded calmly and professionally during high-stress situations, maintaining composure while handling multiple tasks simultaneously Performed data entry tasks accurately and efficiently to update incident reports and maintain up-to- date records of all activities Assisted in training new dispatchers on procedures, protocols, systems usage, call handling techniques etc Participated actively in ongoing professional development opportunities such as workshops or seminars related to emergency dispatch operations Maintained a calm demeanor under pressure while dealing with distressed callers or challenging situations Updated resource directories regularly including contact details of hospitals/clinics/medical facilities etc Coordinated with other emergency services such as fire departments or law enforcement agencies to provide mutual aid and support Managed high call volumes during peak periods, ensuring prompt response times and efficient allocation of resources Utilized GPS tracking systems to monitor the location and status of EMS units in real-time Maintained a calm and professional demeanor while providing instructions for life-saving interventions over the phone until EMS arrival Demonstrated excellent problem-solving skills by quickly assessing situations, gathering relevant information, and making informed decisions Provided emotional support to callers in distress, demonstrating empathy and compassion during difficult situations Ensured compliance with HIPAA regulations when handling sensitive patient information Maintained open lines of communication with field personnel throughout incidents, providing updates on changing conditions or additional resources as needed Demonstrated strong decision-making skills by prioritizing emergencies based on severity level and available resources Served as a liaison between EMS personnel in the field and hospital staff to facilitate smooth patient transfers Assisted in coordinating air ambulance services when necessary, ensuring timely transport of critically ill or injured patientsDME SpecialistLincare-Crestwood, ILJune 2003 to April 2005 Managed a high volume of medical billing accounts receivable, ensuring accurate and timely submission of claims Performed thorough analysis and reconciliation of patient accounts to identify and resolve billing discrepancies Collaborated with insurance companies to verify coverage, obtain authorizations, and resolve claim denials Utilized electronic health record (EHR) systems to accurately document patient information and billing details Assisted patients with inquiries regarding their bills, explaining charges and resolving any concerns or disputes Trained new team members on medical billing procedures, software systems, and industry regulations Collaborated with cross-functional teams including physicians, nurses, coders, and administrators to optimize revenue cycle management processes Conducted regular audits of patient accounts to ensure compliance with regulatory requirements Provided compassionate and personalized care to patients in their homes, ensuring their comfort and well-being Monitored vital signs and reported any changes or concerns to the healthcare team Collaborated with interdisciplinary teams to develop individualized care plans based on patient needs and goals Provided emotional support to patients and their families during challenging times Coordinated with other healthcare professionals such as nurses or physical therapists for comprehensive patient care Aided in the management of medical equipment such as oxygen tanks or mobility aids; ensured proper functioning and cleanlinessEMT-BATI-Chicago, ILJanuary 2001 to June 2003 Responded to emergency calls and provided medical assistance to patients in a timely manner Assessed patient conditions, performed initial triage, and administered appropriate medical treatments Collaborated with other healthcare professionals to ensure seamless patient care and transfer Operated and maintained emergency medical equipment, including defibrillators, oxygen tanks, and stretchers Documented accurate and detailed patient information for medical records and billing purposes Communicated effectively with patients, families, and bystanders to provide reassurance and gather necessary information Managed high-stress situations calmly while prioritizing critical tasks based on the severity of injuries or illnesses Performed CPR (Cardiopulmonary Resuscitation) when necessary to revive unresponsive patients Provided emotional support to patients during transportation to hospitals or other healthcare facilities Maintained cleanliness of ambulances and restocked supplies after each call or shift Participated in ongoing training programs to stay updated on the latest techniques in emergency medicine Assisted paramedics with advanced life support procedures such as intubation or administering intravenous medications Ensured compliance with all relevant laws, regulations, protocols, and safety standards Coordinated with dispatchers to receive accurate information about location details of emergencies Worked collaboratively within a team environment alongside fellow EMTs/paramedics Provided basic first aid treatment for minor injuries at public events or accident scenes Safely operated an ambulance vehicle following traffic rules while maintaining awareness of surroundings Assisted in lifting heavy patients onto stretchers using proper body mechanics techniques Demonstrated excellent communication skills when providing updates on patient conditions en route to the hospital Conducted routine checks on medical equipment to ensure functionality and readiness for emergencies Assisted in the extrication of patients from vehicles during motor vehicle accidents Maintained confidentiality of patient information in accordance with HIPAA regulations Collaborated with law enforcement personnel and firefighters at accident scenes or disaster situations Demonstrated empathy and compassion towards patients experiencing pain or distress Performed basic diagnostic tests, such as blood pressure monitoring or glucose level checks Adhered to infection control protocols to minimize the risk of cross-contamination between patients Managed inventory of medical supplies and restocked as needed to ensure availability for emergency situations Assisted in transferring stable patients between healthcare facilities for specialized treatments or consultations Responded effectively to hazardous material incidents by following established safety protocols Supported colleagues during high-pressure situations through effective teamwork and communication Mentored newly hired EMTs by providing guidance on best practices in emergency medicine EMT-BSuperior Air-Ground Ambulance Service-Elmhurst, IL May 1999 to January 2001 Assessed patient conditions, performed initial triage, and administered appropriate medical treatments Collaborated with other healthcare professionals to ensure seamless patient care and transfer Operated and maintained emergency medical equipment, including defibrillators, oxygen tanks, and stretchers Documented accurate and detailed patient information for medical records and billing purposes Communicated effectively with patients, families, and bystanders to provide reassurance and gather necessary information Managed high-stress situations calmly while prioritizing critical tasks based on the severity of injuries or illnesses Provided emotional support to patients during transportation to hospitals or other healthcare facilities Maintained cleanliness of ambulances and restocked supplies after each call or shift Participated in ongoing training programs to stay updated on the latest techniques in emergency medicine Ensured compliance with all relevant laws, regulations, protocols, and safety standards Coordinated with dispatchers to receive accurate information about location details of emergencies Worked collaboratively within a team environment alongside fellow EMTs/paramedics Safely operated an ambulance vehicle following traffic rules while maintaining awareness of surroundings Assisted in lifting heavy patients onto stretchers using proper body mechanics techniques Demonstrated excellent communication skills when providing updates on patient conditions en route to the hospital Conducted routine checks on medical equipment to ensure functionality and readiness for emergencies Maintained confidentiality of patient information in accordance with HIPAA regulations Demonstrated empathy and compassion towards patients experiencing pain or distress Performed basic diagnostic tests, such as blood pressure monitoring or glucose level checks Adhered to infection control protocols to minimize the risk of cross-contamination between patients Managed inventory of medical supplies and restocked as needed to ensure availability for emergency situations Assisted in transferring stable patients between healthcare facilities for specialized treatments or consultations Supported colleagues during high-pressure situations through effective teamwork and communication Mentored newly hired EMTs by providing guidance on best practices in emergency medicine Server/CashierWorth Restaurant-Worth, ILJune 1997 to May 1999 Provided exceptional customer service by promptly greeting and seating guests, taking orders, and ensuring a positive dining experience Effectively communicated daily specials, menu items, and beverage options to customers, resulting in increased sales Maintained cleanliness of dining area and ensured tables were properly set up with utensils, condiments, and menus Efficiently handled cash transactions and accurately processed payments using the point-of-sale (POS) system Collaborated with kitchen staff to ensure timely delivery of food orders while maintaining quality standards Addressed customer inquiries and concerns in a professional manner, resolving issues to their satisfaction Managed multiple tasks simultaneously during busy periods while maintaining attention to detail Worked collaboratively with team members to provide efficient service during peak hours Adhered to health code regulations regarding food handling, storage, and sanitation practices at all timesEducationCollege in CosmetologyCameo Beauty Academy - Oak Lawn, ILAugust 2017 to August 2019College in EMT-BMoraine Valley Community College - Palos Hills, IL August 1999 to December 1999High school diplomaAlan B. Shepard - Palos Heights, ILAugust 1995 to May 1999Skills EMT Experience Hospice Care Hair Styling Vital Signs Medical Billing Triage Nursing Dispatching Infection Control Training |
