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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEStreet Address Winona AveEMAIL AVAILABLEKannapolis NC Street Address
LINKEDIN LINK AVAILABLESUMMARYHighly skilled Human Resources Manager/Payroll Specialist with diversified functional experience. Proven strengths in designing and implementing programs involving employee training/development, benefits, retention, employee relations, and performance metrics. Energetic and creative leader with a proven record of success. Expertise includes:Strategic PlanningEmployee RelationsTraining and DevelopmentPayroll AdministrationEEOC Compliance and DocumentationBenefit Program AdministrationCorporate CommunicationsHiring administrationPROFESSIONAL EXPERIENCEPayroll Specialist October 2023 to PresentTeamcraft Roofing, Inc.Provide administration of weekly payroll for 240 multi state employees using UKG Ready, time keepingProvide customer service support via email and phone to employees, employee portal, benefits, pay issuesProvide Certified Payroll Reports to governmentProvide custom reports to management using v-lookup and pivot tablesExperience in time and attendance, WorkMax timekeeping and Acumatica accounting systemPayroll Coordinator December 2019 to October 2023 Carolina Restaurant GroupProvide administration of payroll for 211 General Managers, salaried, for 2 pay groups bi-weeklyProvide administration of payroll for hourly crew members, 2700 split between 3 coordinators, 2 groups, bi-weekly, including off-cycle manualsUsing People Matter/SNAG a Job for hiring and e-verify, support process hires in UKG and monitor TNCsProvide customer service support via email and phone to employees, employee portal, benefits, pay issuesAdminister employment verifications to third party vendorPayroll Specialist April 2014 to December 2019 Shoe Show CorporateProvide administration of payroll for stores using UKG/ Web and Back OfficeWork with District Managers to complete compensation changes for storesAudit new hire packets for tax forms, I-9 and company testsProcess payroll for 9,000 employees in 1,500 stores across the USTerminate employees in UKGHR Coordinator Feb 2012 to Dec 2012Valspar CorpPart-time position. Payroll administrator of time reporting system, Time Clock Plus.Work with 3rd party vendor for staffing multiple positions across the country; review resumes and okay to interview.Monitor turnover and attrition.Facilitate exit interview process for Consumer group.Service Support Spec Aug 2011 to Dec 2011 ADP IncProvided second tier support to clients in the use of HRB, Workforce Now platform, to troubleshoot benefit issues/problems.Worked with Relationship Manager to provide stellar service to clients in the administration of their benefits including open enrollment, rate changes, invoicing and carrier connections.Office Manager/Billing Dec 2010 July 2011 Family Therapy InstitutePerformed billing and credentialing for five licensed social workers and one psychiatrist.Filed claims for Medicare/Medicaid and private insurance companies for clients.Managed the office including daily deposits, office supplies, answering telephones, intake of assessments and scheduling.Human Resources Consultant Jan 2009 Dec 2010 Self EmployedResponsible for writing policies and procedures manual;Revised employee handbook and worked on performance planning. Reconciled budget accounts to invoices.Responsible for updating policy manual;Assist in employee relations issues and updated workplace posters to comply with federal laws and regulations.Includes Families First and First Financial PlanningHuman Resources Manager Nov 2007 Aug 2008 Satellite ServicesResponsible for wide range of HR activities including: EEOC Compliance, Associate Training Programs, Performance Management Process, Company Communication, and Associate RetentionReduced turnover from 11% to 8%Designed new payroll update system via e-mail that reduced payroll cost by 4%Developed waste reduction program that reduced department expense by 5%Human Resources Manager & Payroll Supervisor Oct 2006 Nov 2007 Southern Pipe Inc./Moss Supply Co.Responsible for all HR activities including: Payroll Administration, Benefits Administration, Associate Safety Programs, Recruiting Talent, Employee Relations, Communications, and Retention.Supervised one payroll clerkRe-negotiated medical and dental benefits programs and reduced overall cost by 9%Designed and implemented first-ever employee profit sharing planReduced turnover by 19%Human Resources Manager May 2005 Sept 2006 Lowes Home Improvement StoreRecruitment/Hiring, Pre-Hire Screening, Employee Orientation, Disciplinary Actions, Managing Payroll, Performance Management, Company Communication, and Employee RetentionOversaw and supported during period where store count increased 28% and revenue increased 39%Reduced recruitment cost by 9% by designing and implementing improved hiring process that featured innovative job trial programHuman Resources Generalist Dec 1999- Feb 2005 Heater Utilities/Aqua AmericaManaged wide range of HR activities that included: EEO Compliance & Reporting, Compensation/Payroll, Performance Management Process, Safety Programs, Team Building, and Employee Training & DevelopmentDeveloped and implemented entirely new Performance Management/Appraisal ProcessDesigned Team Building Training Program that was adopted for all departments/employeesOversaw the integration and transition when Heater Utilities was acquired by Aqua America.Merging payroll systems, evaluation and profiling talent, re-organization of departments, and merging of culturesHuman Resources Consultant July 1980 Nov 1999 Duke Power CompanyBenefits Program Management, EEOC Compliance and Reporting, Designing Compensations System, Employee Complaints/Issues/Investigations, Recruitment and Retention, Team Building Programs, and Corporate Communications.Managed one direct reportLed the re-organization of supervisor level positions that resulted in annual savings of $250K and that also improved speed/efficiency of departmental operationsAchieved 100% EEOC Compliance for fifteen consecutive yearsDesigned and implemented Team Duke program that established work teams in all departments. Led to 12% productivity improvement, 9% reduction in turnover, and highest rating possible from quarterly associate surveysDesigned new compensation system that increased automation of payroll/bonus that saved $375KAssisted Legal Department in winning 100% of employee disputes/suits during my tenureEDUCATIONB.S. Business Administration Limestone College, Gaffney SCNotary Public expires 2026 |
