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Title Business Development Customer Service
Target Location US-VA-Leesburg
Email Available with paid plan
Phone Available with paid plan
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ASCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Ashburn, VA Street Address
WWW: https://LINKEDIN LINK AVAILABLE WWW: Bold Prole Passionate about empowering individuals through accessible information and active involvement in decision-making. Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working eectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Demonstrates professional call-handling skills with a focus on sensitivity, neutrality, and strict adherence to data protection. Adept at troubleshooting tech issues, creating secure feedback channels for transparency. Problem-solving aptitudeSystems ImplementationTeam CollaborationResource AllocationAgile MethodologiesTime ManagementDetail-OrientedTeam ManagementTechnical TroubleshootingMultitaskingEective CommunicationSAT Group Guinea (Solution Avance enTlmatique) OuagadougouRegional Business Development Manager08/2021 - 06/2023Prospected, identied and cultivated relationships with contacts to promote product lines and solutions.Identied new customers through pipelining, pre-qualication and territory analysis and management.Facilitated and managed business development plan based on market and industry research.Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line prot. Google RemoteIT Fellow03/2021 - 03/2022Learned procedures and best practices for building intuitive applications. Reviewed project requirements and followed specications to deliver on-target work.Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.Analyzed user needs and software requirements to determine design feasibility.State Farm Correctional Facility StateFarm, VASenior Correctional Ocer02/2020 - 03/2021Promoted to subject matter expert and led professional development sessions for fellow ocers.Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.Maintained clear and open communications with facility areas to support safe operations.SummarySkillsExperienceSupervised residents during meal distribution and intake, recreation time and work-site performance.Maintained inmate logs and entered information into electronic oender record systems for regulatory monitoring.Informed inmates and visitors of rules, safety and security procedures and responsibilities.Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.Inspected cells and conducted random searches of common areas and beds. Vitamin Shoppe Ashland, VAInventory Control Auditor01/2018 - 01/2020Inspected and recorded incoming and outgoing orders for count, damage and dates.Unpacked and examined incoming shipments to conrm consistency with records and routed materials to appropriate department. Recorded shipment data for reporting, accounting or recordkeeping purposes.Operated lift and hand trucks to transfer materials to and from target areas. Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.J Sargeant Reynolds Community College Richmond, VA Associate of Science in Business Administration12/2022Western Governors University Salt Lake City, UTMaster of Science in IT ManagementAccelerated Combined Bachelors & Masters degree program in progress. Agile Project ManagementFrench:ProfessionalEnglish:ProfessionalKorean:ElementaryDean's listStudent Club LeaderStudent Honor SocietyStudent Club FounderHusband and dad of two childrenFormer vice-president of the Guinean community association in South-Korea Education and TrainingCerticationsLanguagesAccomplishmentsActivities and HonorsReferences available upon request.References

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